Location
Grand Velas Riviera Maya is a luxury beachfront resort along the Caribbean coast in the Riviera Maya, just 2.5 km from downtown Playa del Carmen and close to the town’s shops, restaurants, and nightlife. Cancún International Airport (CUN) is approximately 55 km (about a 50–60 minute drive) from the resort, offering convenient access for travelers.
Amenities
Business facilities
- Meeting rooms
- Computer station
- Copying & printing facilities
- Meeting/Banquet Facilities
Wellness facilities
- Spa treatment room(s)
- Spa
- Spa / Wellness Packages
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Facial treatments
- Indoor pool
- Heated swimming pool
- Steam room
- Spa Lounge / Relaxation Area
- Fitness centre
- Fitness classes
- Non-smoking rooms
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- All Inclusive Options
- Babysitting
- Multilingual staff
- Honeymoon
- VIP Facilities
- Doctor on call
- Fire safety compliant
Parking Facilities
- Private parking
- Valet parking
- Free self parking
General amenities
- Air conditioning
- Elevator
- Garden
- Gift shops or newsstand
- Safety deposit box
- Shops in hotel
- Summer terrace
- Terrace
House Rules
- Children welcome
- Pets not allowed
Reception services
- 24-hour front desk
- Concierge
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Porter
- Luggage storage
- Tour organisation
- Tourist information
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Entertainment & Leisure
- Motor boating nearby
- Boat tours nearby
- Ecotours nearby
- Bodyboard on site
- Guest education on local ecosystems and culture
- Pool umbrellas
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Swimming pool
- Outdoor swimming pool
- Children's pool
- Infinity pool
- Pool sun loungers
- Kid's club
- Children's games
- Children's toys
- Infant/toddler toys
- Indoor play area
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Games
- Games Room
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Accessible bathroom
- Heated guest rooms
- Wakeup service
Dining
- Vegan menu options available
- Restaurant
- Gastronomic restaurant
- Gourmet restaurant
- Beach restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Swim-up bar
- Lounges & Bars
- Cafe / Bar
- Beach bar
- Room service
- 24 hour room service
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Alcoholic beverages
- Vegetarian dishes
- Gourmet Getaway
- Private picnics
- Couple's private dining
- Wine cellar
Transport Services
- Airport transfer
- Limousine service
- Taxi
- Car hire
- Car with driver
- Free beach shuttle
- Shuttle service
Sports & activities
- Water sports equipment
- Kayaking
- Watersports on site
- Yoga
Conditions
About this property
Reviews
- Tripadvisor Reviews (6863)
An unforgettable wellness escape at Grand Velas Riviera Maya
Grand Velas Riviera Maya was one of the most beautiful and restorative resort experiences I have ever had. From the moment we arrived, everything felt thoughtful, luxurious, and deeply calming. The pr...
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Honeymoon experience
The Grand Velas was excellent. The food is phenomenal and the views and resort facilities were immaculate and well taken care of. We highly recommend Jose and Diana as personal concierges too, they we...
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Exceptional
Everything was exceptional from rooms to service to food definite a 10/10 experience. Would definitely come back in a heartbeat. And out butlers Jose and Diana went above and beyond to make us comfor...
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Relaxing with great food.
The hotel staff were so caring and attentive! Concierge’s Jorge and Miguel were wonderful and Frida was our fav restaurant - the special cake was divine. Lovely and clean pools. The beach wasn’t avail...
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Best Resort Vacation Ever!!!
Everything was excellent!! We had 2 concierge personnel assigned to us Nora and Paolo and they were both very accomodating and took care of all our needs. Britni did a fabulous job of assisting me th...
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