of TripAdvisor Travelers recommend this hotel
"Don't stay here if you need to use any extra services, like taxis or laundry!"
The hotel conveniently offers a taxi service because there isn't a taxi stand in the neighborhood. But they charge double twice the price of a regular taxi (and more than twice the price of Uber). I know this because I used the hotel service twice and a taxi service twice (same route). I think it's unconscionable that the hotel takes advantage of their guests this way. They also charge a ridiculous premium for laundry service. I know this because I did laundry at 3 different hotels during my 3 week vacation. The room itself was fine. The bathroom had a tiny airplane-sized sink and absolutely no counter space for toiletries. The restaurant was good; nice breakfast buffet. If you just need a place to sleep, it's a fine hotel. But they gouge their guests for anything beyond the room rate.
"Nice hotel in the heart of Johansburg"
Fire and Ice is located in center city Johannesburg.. Very close to many good restaurants, fine shopping, transportation etc. They were doing some construction across the way from the hotel but, it did not bother you that much. The rooms and service were excellent. Enjoy !!
"Great Hotel and staffs"
There were 49 of us who recently stayed at this hotel and as head of the tour group I can say that our stay at the hotel was great and the staffs were absolutely fantastic. Especially Ephia Dikgale who help me with all the bookings and prompt communications with all queries and making sure our check-in/stay was smooth and enjoyable. As for the rooms, they were very clean and spacious but I should point out that the shower does not provide the appropriate privacy if you are on a twin sharing basis as there is only a pull out curtain. I didn't get a chance to try the milkshake but the food at the restaurant and the buffet were very tasty. I would definitely recommend this hotel to anyone who is visiting Johannesburg and big thank you to all the staffs. Looking forward to our next stay.
I came specifically for the milkshakes as a friend of mine highly recommended the milkshakes here ,they offer a variety of milkshakes .I opted for a rocky road and it wasn't anything that spectacular but is was nice
Not sure I have a full appreciation for the space. Was there two nights. Great safe location especially for those not familiar with the city and are used to staying in nicer neighborhoods when they travel, Lots of restaurants and shopping if that's what you're into and the rand is still cheap. The hotel itself was fine. Nothing special. Clean comfortable rooms but slightly dated. Didn't eat at the hotel. Service was acceptable. All in all an average stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM