of TripAdvisor Travelers recommend this hotel
"An excellent stay ... feeling at home"
The excellent service of staff at the Horizon Club are attentive, anticipate your needs and knew your preference always. Making you feeling ... just at home. Breakfast at the Horizon Club having aperfect view of the Bund is a must to start a day.
The hotel is in a great location and the River view room was excellent. It has all the facilities you could want including 2 indoor swimming pools. The Yi Café restaurant served the best breakfast we have ever had in any hotel
This place oozes class, sophistication and service. From the wi-fi enabled airport pick-up, to the executive check-in, to the Horizon Lounge; its all fantastic. The hair salon was glorious, Toni & Guy. The Chi Spa was beautiful. The Horizon Lounge breakfast and happy hour drinks were just right; quiet, considered and caring. First class job, Shangri-la, keep up the excellent work!
"Solid business option in Pudong "
Stayed in the executive suite overlooking the Bund. Overall the hotel is a little warn. Believe I was staying in the older wing so perhaps the new wing is a bit fresher. Room: clean, spacious, comfortable bed with large bathroom. Unlike many non-smoking rooms in China this one did not smell of stale cigarettes. A huge plus. Gym: free weights, dumbells, decent selection of machines, treadmills and ellipticals. Also has a large swimming pool. Food: morning breakfast was solid. Lots of options. Staff: Friendly. Perhaps a bit understaffed at the buffet.
"Warm experience as if "I am coming back to my home""
It has been a wonderful and homey experience whenever I am back in this hotel. The warm and friendly greetings I received from the Horizon Club Lounge made me feel that I am back at home. Will definitely go back if I am back in Shanghai.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM