of TripAdvisor Travelers recommend this hotel
"River Wing is ated and needs a face lift"
I stayed in the River Wing. The first thing that I noticed exiting of the elevator on my floor was that the carpets in the hallways were worn and discolored from traffic. The room reminded me of the grand hotels thirty years ago - marble sink tops, gilding, high ceilings, crown molding, etc. It was an okay room, but probably way too expensive..
"the amosphere and cleanliness of the hotel,not to mention the fantastic staff make this hotel outstanding."
rooms are excellent, big and kept very well. location is excellent on the Bund close all good food places the horizon level is excellent and the team headed up by Judy is superb, they really know how to look after you and ALL the staff are very accomodating probably the best Hotel in Shanghai and one i will continue to use.
The hotel is truly fabulous, rooms, facilities, staff and breakfast wow I have never seen such choice. A truly comfortable stay, nobody could do more to help. If you are we questioning if you should stay, then stop, the answer is yes!! It's great to be so close to the business district and yet the West side is only a max of 15 minute taxi ride which costs about £5.
"Nice hotel, but a little disappointed with the room"
This hotel is located at a very ideal place for river view. The hotel room was spacious and beds were very comfortable. I booked the Deluxe room with city view, surprisingly the room has a beautiful view to the river bund! The disappointed part was the smell of cigarette smoke pervaded in the room. Even though all rooms in the hotel are supposedly non smoking, but the smell persisted. I reported it to the reception, they promised to do something about it whilst I was out. When I came back, the smell reduced but still felt unpleasant the whole night as I am very sensitive to it.
"Great place to stay"
We had a room on the 15th floor overlooking the river. The bed was amazingly comfortable, the food was great. The staff excellent and friendly, enough spoke English to make us comfortable. I would like to know the brand of bed they use'
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM