PULLMAN SAO PAULO IBIRAPUERA

Cannot fault this PULLMAN ...started many times and keep coming back. It's a great location .. walk to bars food and paulista the staff were all attentive and never too busy to chat or answer questions Special mention to the F and B manager (sorry name escapes me) who helped us with bikes and other sight seeing things to do !!! Very enjoyable stay thank you PULLMAN staff

We had a very good time in the hotel. The staff is very good and customer focussed. Excellent service. Every night there was another musical experience. And they have the best bartenders in town Arthur and Rhavy!

I arrived to check-in for my fourth stay at this hotel for a week-long non-refundable stay that I'd prepaid on Accor's website. For the first time in my life, I'd booked the wrong dates - the actual booking I'd made was several weeks in the future. The hotel could have left me hung out to dry, and I could have lost all my money. Instead, they allowed me to stay on the dates I thought I had booked - which furthermore it turns out were way more expensive than the dates I'd actually booked, but they didn't charge me any extra. What an amazingly generous feat of customer service. Thanks to Carlos on the front desk and doubtless those others in management behind the scenes for facilitating this and accommodating my mistake. Service throughout is exceptional, actually. Every single person you meet is incredibly friendly and helpful. That's from the front desk to the bellhops to the maids to the breakfast staff to the bar staff and others I've forgotten, who all seemingly cannot do enough to help - I can't think of any interaction with any employee during the week that wasn't significantly above and beyond expectations. You know the rest. The rooms are immaculate, the toiletries are great, the beds are really comfy. The hotel is in a slightly awkward location, but these days Uber makes travel to and from it trivially easy. Breakfast is the best of the dozens of hotels I've stayed at in the city, though the noisy raucous American Airlines and Air France flight crews can get grating. All things considered though, if you can find it at a good price - which you often can - it's definitely worth a punt.

I stay at the Pullman quiet often due to work. I am very thankful for all the staff - this time in particular for Andrea! She was a sweet heart and made great recommendations to me as what to order for lunch at the hotel when I was not feeling well. Andrea, the watermelon juice saved me that day... and the food was delicious! If you decided to stay at the Pullman but sure to look for Andrea as she is amazing! ❤️

I had a pleasant one night stay in this Pullman hotel. It's located close to Parque Ibirapuera in the mega city São Paulo. Some shops and restaurants you can reach within walking distance. Due to to red eye flight I arrived in the morning and asked for an early check-in. I guess I had to wait for about 30 minutes or so as the attentive reception staff could manage to get a room ready, which I was very pleased of. The hotel was clean in every corner and room size was ok. I ordered breakfast via room service containing scrambled eggs, jam, honey, plain yoghurt, fresh fruits, coffee, watermelon juice and a generous bread basket. The food was ok except the scrambled eggs, which were tasteless! As an additional food I ordered pancakes, which they forgot to deliver and I had to call them once again and they supplied them promtly. As I was exhausted from travelling I had a good nap afterwards. As a welcome amenity they brought me some pastry in the room and I received a voucher for a complimentary drink in the bar, which I converted into a delicious caipirinha. I used the fitness center twice, which had a well stocked range of equipment.