PULLMAN SAO PAULO IBIRAPUERA

I have been staying at the Pullman on and of for a few months now and it is an excellent choice! From the amazing staff which always greets you with a smile, to all the facilities! The rooms are spacious and well kept! It is a modern hotel with a home feeling! The gym is great and the breakfast is superb! Location is great with a lot of restaurants and markets! There is a bank across the street! Very convenient !

We stayed 12 days, the hotel decor is fabulous. Customer service is incredible. The Taste IT restaurant is truly excellent. All the staff were extremely friendly and accommodating. Breakfast spread is excellent. They even do Gluten free bread! Nice facilites as well. Room service food also good. I liked the area, a lot to do and very central, lots of restaurants and bars... I felt safe, but I wouldn't walk alone as a woman at night...anywhere in Brazil. My only complaint was they put us in the 6th floor right next to a construction site. I couldn't open the curtains due to workers eyeballing me, and the noise started very early in the morning... that was incredibly frustrating. The toilet was very cracked, and that should not be the case for a 5 star hotel.

Anilton as the concierge and doorman was a pleasure. A warm smile, and so helpful. He is the face of the hotel as you arrive and as you leave, and is a great asset to the hotel. Nice bedroom with decent facilities and wifi performance. Expensive for drinks at the bar. But nice facilities and friendly staff at reception for check in and check out.

I spent three nights at Pullman Sao Paulo Ibirapuera during a business trip. The highlight was the staff -- attentive and warm without ever being overbearing. My room was spacious, impeccable and had a nice view. The bed was extraordinarily comfortable and black-out curtains helped me sleep in the day I could. The bar and restaurant in the lobby have a nice vibe. The fitness center is larger and better equipped than most hotel gyms. I had a late flight on my last day in Sao Paulo and was surprised when the hotel offered me a 4 p.m. late checkout. In look forward to being back.

This hotel isn't in the greatest or safest area. I was told not to go out alone even during the day. While the staff is very nice for the most part everything seems to get done on " Brazilian time!" The day we got in I had to wait for 2 hours to have pillows delivered after calling three times. Very annoying when you've been working all night and all you want to do is nap! The room isn't all that great. Firm mattress, cheap bedding, and I thought the room smelled like a public toilet, but that could be just me. I was also given a room on the construction side of the hotel so I had to change later when I could hear all kinds of noise. I also had room service. They said it was take 30 min but it took more like 40! And my burger wasn't even hot, and I couldn't even enjoy it. If you're in São Paulo for work I'd definitely choose a better hotel in a nicer area.