"Great weekend in Acapulco"
Located in Punta Diamante, the rooms with beach front will offer you a great view. The rooms are very comfortable. The service is also great. The pool area is also great right next to the beach. As the hotel is located at the cliff, keep in mind you will have to take two elevators and a short walk to get to the beach or the pool area. The restaurant wasn't great and expensive. In regards of the location, it is kind of far from the Hotel Area and not possible to walk by the hotel surroundings, you will need a car or take a cab everything you want to go outside.
"Private safe and relaxing"
The hotel was beautiful and very well kept up. Lovely friendly staff. The pool area is very nice. Drinks and food were fabulous and the staff there accommodated every need and more. Very private beach. Beautiful view.
"A picturesque hotel on a cliff overlooking ocean"
This is a great place to stay. It has a very open architecture (open bars, restaurants and front desk). Rooms are large, many with ocean view. They have a OK beach, but great pools. The front desk service could use improvement. The restaurant service is excellent and food is very good and relatively modest in cost. Their bar selection is somewhat limited.
"Delight for a Short stay"
We stayed at this hotel for a family wedding -- Our room was lovely with a tiny balcony and a nice sea view. However, you need to tae two elevators to get to the pool/beach area and from the room hike up stairs to the restaurant. Try not to forget anything in your room! I had read reviews that were not great about the restaurant. But we had breakfast there 4 mornings and it was fine, although not terribly economical. Only the last morning the service was horrendous -- and we did have a lovely dinner there one evening. Drinks and food at the pool bar were fabulous and pool attendants plumped up big pillows and spread out towels like they were welcoming royalty --very nice. Check-out was excruciating, however -- lots of photocopying and signing and whatever while cab to airport was waiting...The place is great if you don't want to leave -- there is NOWHERE to walk to and cabs are expensive. But for a short stay it is a delight.
"Beautiful Acapulco with terrible front desk"
The hotel was very much to my expectations, the view is incredible, the seaside has a beautiful and wide beach. The room was excelent, and the amenities were very nice (tasty chocolates!). However the attention received by one of the concierges named Oyuky Aranza was terrible. She is the most rude person I have ever encountered in high class hotels. I don't understand how such a fine hotel could employ so incompetent people.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM