RADISSON BLU BADISCHER HOF HOTEL

It was a fantastic Hotel. Its location too was just fantastic. Very close to the Casino & the main street. Their service too is fantastic. Rooms are fantastic. Very well furnished & fully equipped. Also the bathrooms were fantastic with excellent hot water flow. A total Value for money hotel.

We had a pleasnt time . Me and my family enjoyed every second . We look forward to come back. The hotel had an amazing and kind staff .The hotel is in a very nice location it was in the center , so it was close to everything. The hotel has big rooms. They have excellent breakfast and dinner. The spa was very clean and relaxing. on top it was open until 20:00.

An awful experience at the Radisson Blu Badischer Hof: • Air conditioner malfunction caused a freezing room (16C) to become beastly hot in the middle of the night. Controls did not work. • Technician unable to fix the A/C (after an hour’s wait). This put us in line for a new room. • Unbelievably rude and aggressive receptionist – Muhammed [--] – preferred to argue, vent frustrations, and flaunt his immaturity and anger rather than find us a replacement room. • Three hours of juvenile theatrics – starring Muhammed [--] – resulted in a wasted day in Baden Baden. Theatrics included Mr. [--], a grown man, lunging twice over the receptionist counter in a failed attempt to grab my room key from my hand. (What was that all about') • Replacement room was tiny with no dresser, no closet, no door to the bathroom, no sheets, but it did have a hotel laundry bag with dirty clothes for cleaning from a previous guest. • No apologies from the hotel, no expressions of regret, offers of compensations for the experience or the waste of a day dealing with the rudest hotel employee we have ever encountered. We did speak with some other employees of the hotel and they confirmed that this reception, Muhammed [--], is always this way and the hotel does not do anything to change it. Your money is too precious to waste at the Radisson Blu Badischer Hof. As long as they employ people like Muhammed [--], stay far away.

This little town amidst the Black Forest is a beautiful place for a family & friends to go hiking, trekking, do adventure sports, or relax at the Spa. The evenings can be spent around the centre with the many restaurants, cafes & the Casino and area around it is noteworthy too! An absolute fun place, and for those who like Fabérge, must visit their only museum in the world here to see the amazing pieces. This hotel itself has great service and lovely, helpful staff. Breakfast is an awesome spread, and ask for anything more they are willing to serve you with a smile! Very centrally located, a supermarket in walking distance & restaurants and the Casino too. Their Spa, pool & area around is perfect to relax if you choose to spend some time in too!! Definitely would love to return some day😉

Location was great - The hotel is in the center. Room was relatively large. New and well decorated. Indoor and outdoor swimming pools were lovely. Breakfast has variety of products. The pool area was not that clean