RADISSON BLU EDWARDIAN GRAFTON HOTEL

Comfortable and efficient - good for holiday or leisure. Excellent location and particularly good value restaurant with attentive staff. Ovdrall good value for London where prices can be very high. We even managed to book a room mid-week at short notice.

Fine hotel, like I am used to from the Radisson Blu Edwardian family of hotels. Clean rooms, silent environment, friendly and very helpful staff made my visit with my wife here a success, and something to do again :-).

Had two stays here recently. Check in on both occasions was strange. The first time my card was actually charged £50. Not a preauthorisation but the card was actually charged. It was eventually refunded at the end of my stay. The room was very small and the noise from the air conditioning made it impossible to sleep until after 4am when I dropped off through sheer exhaustion. The duty manager was kind enough to upgrade my room the next night and the second room was much better. There are minibars in the rooms but they are locked. Even if you've paid £50 for nothing. The room was prepaid btw. My second experience a few weeks later was that my card would be preauthorised for £1 this wasn't an option and despite the room being prepaid the key would not be issued without the deposit. No receipt was possible either. You are asked to hand over your card and put in your PIN number but they cannot issue any proof of the transaction - unbelievable! Still no minibar access, it remained locked. I was put back in another broom cupboard room with very noisy air conditioning. I'd probably choose a Travelodge over this hotel. There would be more space, quiet AC and clear policies which don't change week by week. With better management and organisation this could be a really great place to stay as it's so convenient for Warren Street underground station and has shops and restaurants nearby.

Lovely hotel in many ways but room was small & expensive with noisy AC. Great location & pleasant staff. Breakfast was nice but didn't start until 7:30 which was too late for me on 1 morning. TV a bit old but ok

This Hotel is very convenient for Euston Station and also very close to Warren Street underground, also does a fantastic breakfast I stayed with my daughter in a first floor room. would recommend a hgher floor as their was a lot of noise from the street, also if an older person was to book ask for a room that does not have stairs to the bathroom, apart from that a great Hotel.