RADISSON BLU EDWARDIAN VANDERBILT

12.5% surcharge on drinks beware of hidden charges which apparently are company policy according to staff. Staff confirm that it's standard in all London hotels, i stay in London every week due to business and can confirm the srathmore hotel just around the corner don't charge this as standard, this is one example !

Stayed here on recent trip to Europe. The weekend rate is fabulous for this quality of hotel. You can use the Hotel Hopper bus for 9 GBP to get you and your many bags to the airport. If you are a light traveler, you can just walk a couple blocks and catch the city bus which is free in this "airport zone". Hotel has a great bar for drinks with friends, or alone. And you can grab a bite to eat.

I Recently stayed here on business, when I checked in I was asked for my bank card for any additional charges to my room. Upon checking out the next morning the hotel wanted to charge me £54 when my actual bill was only £10, which I payed and left with my receipt. Upon my arrival back at home I checked my online banking. There were 2 transactions from the hotel one being £84 and the other £50. I called the hotel and spoke to the Manager Jubril, who was no help what so ever, he promised me that he would get someone to call me back the next day at 9am and that he would personally call me again at 8pm the following evening when he was next on shift (I'm still currently waiting for them to call me nearly 2 weeks later.) 3 days after the first 2 transaction there was then another payment taken out of my account for the £10 so by this time they had taken £144 from me. It took for my company to resolve the issues for me after many phone calls back and forth and each time the hotel had a different story for the charges. I have since spoken to 2 more of my colleagues who were also there on business and money was taken from there accounts as well in the same way! Absolutely shocking that they can just take what they want as and when from your account, I will never return here or any other Radisson hotel. Appalling!!! This review doesn't even deserve a 1 star

Good value, great location, clean rooms and good professional service. Well decorated and furnished small rooms. Staff was helpful and accommodating from check in through check out. Helpful concierge.

As I have said before, i stay in a lot of Radisson hotels due to work, so know what to expect when staying at a Radisson. This hotel is in a great location and is easy to get to and from. The staff are very friendly and i would like to pick out Demitrious in particular for being very friendly and going above and beyond to help out. The bar and restaurant are very nice and the staff again are friendly. My only criticism is that the rooms are quite small and the TV's are tiny with the tv system being difficult to work (never had this issue before).