of TripAdvisor Travelers recommend this hotel
"One overnight stay at this impressive building externally"
I have stayed only only one night at this hotel during my business trip towards Swansea this last february .Ihave chosen this hotel because of the proximity to the central train station and because it has in the facilities listed a Gym. From outside the hotel looked very nice .Upon arrival I asked for a non smoking room and a room with a window .Unfortunately all rooms they have no windows (to open and enjoy fresh air ) So if you have breathing problems or asthma try to avoid these hotels which have no windows opening to enjoy fresh air . Also after checking in i tried to visit the gym and what a disaster .They must not be allowed to advertise such places -Gym ;It have a broken bicycle /a roaring machine which was making a horrible noise and something else very old. Good point staff at reception brilliant and also the afternoon free drink at the bar was a good gesture from the hotel . I had a lovely dinner meal in the restaurant above the reception ;food very good .Also breakfast variety and presentation very good
Great location, room was a good standard & well fitted out with fridge, iron, safe. Beautiful bathroom, our room faced out toward the city centre. Easy walking distance to Cardiff bay. Hotel bar was very reasonable. Only downside the car park was full so we had to park in John Lewis at a cost of £40
The hotel was fine, but definitely not worth the rate. Good location though. The early check in was a bonus. While the breakfast offered a good choice of food, the croissants were not fresh and some of the milk was definitely past its 'use by' date!
"Iron maiden gig"
As you walk through the doors you are greeted by the nice women on reception then you get you card for the room and the rooms are fantastic ,kettle fridge iron shower gel biscuits the views are fantastic what a busy city it is loads of cafes and shops.we will be back.
"Excellent place for breaking our journey from Leeds to Cornwall"
My wife and I were very impressed by the customer service at this hotel. Why can we not have the same polite and helpful customer service in England' Room was very tastefully decorated. Every thing looked newish. Food and bar services were excellent. Taxis were not too costly to go to Dr Who enterprise and bay front. City shops are about ten minutes walk.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM