of TripAdvisor Travelers recommend this hotel
"Friendly staff but communication needs to improve"
Had a good upgrade to a junior suite. Separate bedroom and lounge area with sofa and comfortable armchair. Unfortunately, shower over the bath rather than a walk in shower. One complimentary bottle of water but when I called reception for another one, I was informed that it was not hotel policy to provide complimentary water. This has never happened before in other Club Carlson hotels. Excellent breakfast but not enough staff. Very slow to clear tables and food scraps on the floor were not swept up. Lots of red marks and coffee stains on the carpet in my room. An attempt was made to remove them but unsuccessful. Unbeknown to me, I was allocated another room but nobody informed me. Anne Malin and Andre were very apologetic and tried hard to please me but I was surprised there was not something in my room such as a bottle of wine! I did receive extra points and I appreciate the gesture. However, no contact from the manager. Not the standard I expect from the Radisson.
"Very good "
Very good hotel. In a good position to visit the city. If you are there for a congress in Bella Center, the hotel is about 3,5 km. Rooms are nice and clean. Some of my colleagues told me that rooms are a little bit noisy because they were next to the elevators. Breakfast is good. It has also a spa and 2 additional restaurants (Chinese and Thailandese). Staff is very professional.
Excellent home. Great food in all three of the restaurants. Concierge service unless top notch. Daniel was very helpful every day that we stayed there and no matter how many times we bothered him. The casino was very tight on the winnings. But will definitely come back to visit.
"Great Location-Near all Major Sites"
As part of a tour, we stayed at this property. We were able to check in early and found the room to be clean and comfortable. Close to all major attractions, we completed a 9 mile walk around the city and as it started to rain, returned to the hotel and had dinner at the bar. Had one of the best burgers I have ever had accompanied by perfectly cooked well done fries. Staff was courteous and professional.
"very nice for those who love modern city hotel service"
Very nice hotel in the Copenhagen for those who love city hotel service. It is full of modern equipment and services. It is more modern than Sister hotel Raddison blu Royal hotel, famous for its Jacobsen design, but equipments become old, I have stayed it. Very large parking, great porte‐cochere, 24 hours room service, laudary service, bath tub and flexible shower with plenty hot water, twice sets of towels, good bell service, and so on. Security are good lift is not stopped if you touch your card key. At this time, I stayed superior room. very large bed. Very nice large room. There is writing desk. Couch. TV channel includes English, French, German, Italian, Danish, Swedish, Norway. In this hotel, there are Italian, Japanese, Thainese restaurants and two bars. This hotel's weakness is just a little far away from Central station, city center. But it is near to the airport by taxi.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM