of TripAdvisor Travelers recommend this hotel
"First visit to Chicago"
Quick one night stay. Easily best bang for your buck. Right downtown, front desk staff (tall black guy and shorter girl with long brown hair) were both very friendly and helpful with recommendations. Room had coffee stains on sheets but overall bed comfort made me forget about it since i was only there for the night. Donut shop in lobby is amazing, and free wifi.
"Our Chicago Home"
Absolutely love the Raffaello Hotel and it is our #1 choice in Chicago when we visit. The location could not be better for being close to Michigan Ave (yet not on it so the noise is less)... great restaurants close by. The service here is excellent and love the old charm of this place.
"Great location at a Great price!!"
We could not have picked a hotel with a better location, especially for the price. Our room was large and had an extremely comfortable bed and for the most part it was really quiet day and night. Since it is right off Michigan Ave. you don't get all the traffic noise but you are just a block from all the action. Also, the staff was great!
"Pretty good, but not as good as advertised"
I was really impressed by all the rave reviews I had seen about this place. It was still a nice hotel, but not nearly as good as the reviews made it seem. There was no 24 hour doorman, as I had seen raved about. Our room did indeed have a "rainforest" type shower head, but the plumbing was terrible. Water sprayed all over the bathroom when we used the shower or the faucet, and the fixtures were clearly worn. We checked in at 5 oclock and when we got to our room someone immediately came around pounding on our door because they hadn't finished with it yet. (Still not sure if we will be charged for the minibar items that he had not replenished from the previous guest.) Parking was a lot of extra money, and not attached to the hotel. It was also valet parking only, so we had to grab everything out of our car in a rush and carry it across the street. Then we couldn't access our car again without having to pay someone to go get it for us (so we had to buy a new phone charger at the store instead of just grabbing it from the car). Room cleaners started knocking on our door around 8:30 in the morning, even though check out isn't until noon. The hotel is not right across the street from navy pier. It might be near by, but it's not right across the street. And the robes, while nice to have, were kind of a rough fabric. Really, for the discounted price we paid it was very nice and a very central location. But compared to the rave reviews, it really wasn't that great.
Situated next to the miracle mile this hotel is perfect for every need. Shopping, restaurants, clubbing and tourism. The rooms are clean and the staff is very friendly. A bit noisy elevators. Great hotel.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM