Set in a residential area two blocks east of Edward VII Park, this hotel is 500 metres from the Marques de Pombal monument at the top of the city's principal boulevard, Avenida da Liberdade. 3 Metro stations are within short walking distance giving you access to the complete city in virtually no time at all.
Direction: 115, Rua Tomás Ribeiro - 1050-228 Lisbon
Excellent stayingComment of K. Marianna , Hungary the 2017-01-14
Nos trataron de maravilla.Comment of F. María Del Carmen , Spain the 2013-10-15
Room service wasn’t good. She left her hair and missed the towels once. The health club was really small and there was no pool included. The Jacousi was too small, always full of other people. The team didn’t instruct us about the hotel spaces or gives us advices for the city trip. Room design was really old fashion. It would have been boring to stay in the hotel, because there were no interesting activities. The lobby was good designed but not cozy enough. All in all, not enough for a 5 star hotel. We hope you will improve. So we can come back soon.
"Quiet yet central location"
The hotel is very nicely located, nearby a metro station that connects to the airport and city center, even though one can easily walk to downtown. The room is exactly as advertised, good size, big closet, good bathroom and shower and very clean. I like a lot the beds, usually in Portugal the beds are too soft, but in Real Palácio the beds are firm without being too rigid - just perfect. The internet is free and quite good, compared to other Lisbon hotels. Nearby you can find good restaurants (for meat lovers I would advise "O Talho"), good "pastelarias" where you can have an excellent breakfast for very little money and you can also find "El Corte Inglés" to do some good quality shopping (mainly clothes and shoes). Overall, a good quality/price ratio. Next time in Lisbon I will probably book it again.
"Very cold room"
Absolutely not a five star hotel. Didn't like- Very cold room, no heating ( in January ). I made a complain about this but nobody didn't do anything. No slippers ( only by request ), no coffee maker in the room, no bath wrap, clogged sink, need renovation of bathroom I liked- Large room, the teracce, staff kindness, location.
"Lovely hotel, staff and location."
Would highly recommend only thing missing was coffee/tea facility in room.Great location for accessing local transport links.Hotel staff all very helpful.Lunch was great value and included drinks. Also thank you for surprise champagne and cake for my birthday on return to room.
"Good but FIX THE ELEVATORS, ONCE AND FOR ALL!!!"
Good hotel. Nice rooms. Good staff. AMAZING restaurant! But the inefficiency of the two elevators is enough of a reason to not stay there again. The elevator on the left continues to have the same problems for over a year! During check-out hour, with only one elevator working, I often waited for over 10 minutes for an elevator to come to my floor!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM