Amazing experience. Everything was superb, and the customer service was excellent...nothing was too much hassle and they could not be more helpful.Comment of W. Simon , United Kingdom the 2016-10-10
"Great Place to stay in Amsterdam"
Very well appointed, full service hotel. Very close to Amsterdam's Central Station and also close to Viatours meeting place. Concierge service extremely helpful, especially dealing with delayed baggage resulting from British Air's meltdown on 6/17/17. Stayed there twice (5-29 to 5-31 and 6-1 to 6-4) and they let us have the same room both times. Stored our baggage while we spend an overnight in Paris. I recommend highly.
"Friendly staff, good location"
We had a very good experience at the Renaissance Amsterdam. We had just completed a river cruise and arrived early morning, checked our bags wth bell services and explored the city until check in time. Unfortunately, our room was not ready. However, the very friendly and apologetic front desk manager upgraded us to Club Level for the duration of our stay. The Club Lounge was great to grab a quick breakfast and a bottle of water for the road. We found the hotel to be in a quiet location yet still walking distance to the sights we wanted to see. All in all, a good experience.
"Our Favorite Hotel from our 16 day 6 country trip .. highly recommend"
This is our second Europe visit .. this was a 16 day 6 country trip and We both felt this was our favorite hotel of our whole trip and the one we started our trip with. The bed was the most comfortable of our trip ... the others were way too firm. We loved the bed and the pillows .. it was a quiet room even though we were only on the second floor. The staff were EXCELLENT .. they were so helpful and friendly. The concierge staff were so much help with finding restaurants and directing us. They even called and made a reservation to get us right in on a Friday night .. all their tips were top notch. We are so grateful for their help!!! If we come back we both are sure we will stay here ... the location was perfect .. easy walking distance from red light district, St Nicolas Basilica, Train station, cheese shops, coffee shops :) and lots of restaurants.. etc
This is not a accomodation review but a short note to give thanks to Katrin despite being busy saw some disorientated visitors to Amsterdam and unsolicited offered help, water , maps and comforting reassurance. If this is the welcome given to strangers, I can only guess at the quality of service guests receive. Shout out also to Gores who provided map and guidance and willing to provide even more. We had booked somewhere else and are now settled in courtesy in part to Katrin. However next time in Amsterdam I will check out Renaissance first. Fantastic ambassadors for the brand and the city. Thank you. Jill and Ray
"Great location and friendly staff!"
Stayed here end of May 2017. Easy to check in and great location to walk around from. Walking distance to Amsterdam Centraal if arriving by train. Breakfast was fresh and waffles to die for. Nice bar area and top-notch bartenders. Would stay again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM