RIAD ALTAIR

We had booked this hotel based on the reviews here. We were let down from the start as there was no driver to meet us at the airport as we had arranged and booked with the Riad. We tried to telephone them using our mobiles but there was no answer, we then had to find a taxi to take us to Riad Altair, we had no dirhams and the taxi said it was no problem to take us there for 30 euros. We had no clue and paid him cash, only to find out we were overcharged. The taxi driver obviously had no clue where to go, and after driving and asking people he dropped us which seemed in the middleof nowhere and pointed down a dark alley. We took out our suitcases and were obvioulsy at a loss what to do. We wondered around when some children approached us and offered to show us the way, bearing in mind we had a lot of luggage we had no choice, after being led down dark alleys, we eventually go to the riad. The kids demanded money, again we had no dirhams and the man at the hotel suggested we gave them a euro hich we did, and then we were subject to a hail of abuse from the kids wanting more. The hotel made no attempt to appologise for the non showing of the taxi and said we must have arrived late. We were shown to our room, Sandal room Our first impressions were it was fine. A little dark to read, but overall fine. We were glad we were given the mobile phone as an option the area is not nice, and it is difficult to navigate the souks and alleys. Breakfast was good and filling but a little boring after the 3rd day. Dinner we did not have there as it seemed very expensive compared to what we found ourselves in restaurants and the famous El Fnaa square. we did not enjoy our stay there and I personally am surprised about all the rave reviews it gets.

Riad Altair location is excellent, very close to the main attractions. The Riad is situated in a very quiet neighbourhood. We selected to dine in a couple of times and the food was exceptional. All the staff was very friendly and helpful. Thank you guys and girls 😊 for everything!!

We loved Riad Altair, it is beautiful inside, immaculately clean, a really quiet oasis away from the busy streets outside. Marie and her colleagues are so friendly and really helpful. They were just the right level of attentive, we were never bothered but they were super helpful when we needed it (booked us taxis, let us use the spare day room for a shower before we left for the airport). Breakfasts were delicious, a different local treat to try each day along with croissants, yoghurts and fruit. Room was spacious, very comfy beds. Well worth sitting up on the roof, great views of Marrakech and mountains beyond. We loved it at Riad Altair, would recommend to friends and family and will stay there again.

My family visited for a new adventure, such a lovely place, just like home - friendly welcoming people. Rooms beautiful with air conditioning bathrobes and toiletries - just what you need after a hot day exploring, especially in August. Fabulous location, in the middle of Marrakech but only 10 mins away from the main square which is always busy day or night. Home cooked food amazing and presented in a posh restaurant style. Noelle and Red One were great and made my Birthday very special!! A trip to the Atlas Mountains is a must, and lunch with your feet in the stream from the waterfalls a fun but good experience. All arranged by the hotel, lovely people and would recommend it t anyone!!! thank you Riad Altair

Riah Altair is run by some special, caring people. They were very welcoming and willing to answer all of our questions. It is clean and the food is good. The location is great as we walked to the Souk.