RIAD SAPPHIRE & SPA

Wonderful, relaxing Riad in the heart of the Medina. Attentive, helpful, friendly staff. Beautiful roof terrace, spacious clean rooms with fantastic local touches and toiletries. Lovely courtyard to have breakfast/meals in, great little hammam and spa treatments on offer. The staff can organise day trips for you to the Atlas mountains or other locations. We thoroughly enjoyed our stay here. Highly recommended.

From the moment we were met at our drop off point to the moment we left we felt nothing was too much trouble for the lovely staff at the riad. I stayed with my husband for 3 nights early October and it was so hot but our room was lovely and cool. We stayed in the Peridot Suite which was clean, comfortable and spacious. The riad is situated in the medina and we did struggle finding our way back but once we discovered how to use sat nav on the phone without using data it was a lot easier! It's very well situated for the souks and lots of restaurants nearby. We both had a hammam spa and massage in the riad, followed by dinner on the roof which was a lovely experience; very relaxing. We were also able to enjoy breakfast on the roof which was a lovely way to start the day. The breakfast is varied, fresh and plentiful. What stood out for us most about the stay was the exceptional service and all the staff being so lovely!

A friend and I stayed for four nights at this lovely Riad. We were collected from our taxi drop off and greeted with mint tea and pastries before being shown to our cool, air conditioned room which overlooked a courtyard. I loved the meal we had there on our first night served to us on the roof terrace and could recommend the lamb tagine followed by spiced pears. We had a hammam and massage at the riad and enjoyed the tasteful breakfasts. The Riad is a short walk away from the Souk, and we gradually enjoyed the daily walks through our local alleyways to get to the road.

We really enjoyed our stay at Riad Sapphire as it is clean and very charming. It is well located close to eveythind. The terrace on the rooftop is so nice. The staff are very nice and helpful. I would highly recommend this riad.

We had booked a 3 night stay at Riad Sapphire, but 10 days after having received the booking confirmation and repeated unanswered emails we heard back from the Riad that it was overbooked. Without offering an apology the manager presented us with alternative suggestions for accommodation. Both places were miles away from the Medina and not an option for us so we declined. Most of the other Riads we had shortlisted were unfortunately booked out by then. It has happened to me before that a hotel was overbooked and it’s totally understandable that these things happen. However I found it was very disrespectful and careless of the management not to inform us straight away, which would have allowed us to make alternative arrangements. I also would have appreciated an apology for the late notice and lack of communication.