of TripAdvisor Travelers recommend this hotel
It was our 30th wedding anniversary and we enjoyed every minute of it. Highly recommend this resort. It’s pricy but what resort in Maui isn’t. The staff was beyond exceptional. The views from our room was spectacular
My wife and I just finished a 2 night stay at the Ritz Kapalua and I would have to say I was severely disappointed. I knew going in prices would be high and that’s okay, but this was simply outrageous. 1 egg a la carte at breakfast was $7!!!!!!! Service was very slow, 10-15 minutes before a waitress came by at breakfast and only 1 pass by the pool server in 2 hours. The whole resort at the feeling of a suburban country club anywhere in the US, a drastic difference from our stay in Hana and the Ritz in Kaua’i. The whole thing had a corporate feel whose primary goal was extracting as much cash as possible from each guest. The food was ok but nothing special, if you stay here eat as many meals as possible away from the hotel. I would highly recommend staying at a Ritz or an autograph collections hotel rather than a Ritz.
"Amazing service! Beautiful resort and exquisite location"
Spectacular service,venue food and fun! A truly memorable vacation with great people and staff. The view, the property and the treatment of guests were all top notch! It was one of my favorite stays ever at a Ritz Carlton!
"Exceptional Guest Service"
An exceptional stay fro check in to check out. Pool was great and service was attentive. Beach was superior and services provided were notable. Restaurants were good from the Beach shack to the Banyon tree which was much better than anticipated. Would no hesitate to return and love to come back soon
"Weekend jaunt to Maui"
This was a quick weekend mileage run to Maui. We splurged and went for the Ritz-Carlton Kapalua. We had a delightful time, but the highlight was the snorkeling expedition the concierge desk arranged after our pre-arranged Plans A and B fell through. Linda was able to book us on the Ali’i Nui, and we had a fabulous snorkeling experience with an exceptional crew.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM