of TripAdvisor Travelers recommend this hotel
"A week with friends"
Hello Stayed in this hotel mid April with 8 friends (4 couples no we are not swingers). Arrived late evening on the first day greeted by hotel staff with a welcome drink and a quick 10 minute introduction to the hotel.The lobby and reception area was very open and airy, with two bars .Good places to chill out. We were all quite tired from our 20 hour journey so we had some food a drink or two ready to be fresh for the next day. The next morning we had our welcome meeting with Thomson I wish we hadn't bothered ,went on for an hour and like my friend (Lewis ) said and I quote 'it was like walking through a brochure' he's a funny guy :). Eventually we got to start enjoying the sun, the 3 pools where lovely and there was a swim up bar on one. Sun beds that are in the pools are awesome good for the tan ! One thing that was annoying is that by 6am every morning most of ther sun beds had towels on them ,guess you get this with big hotels thou (nearly 1000 rooms ) The food was lovely loads to choose from , Chinese a la Carte restaurant was my favourite. Breakfast, lunch and dinner each time was different never got board . Hotel entertainment was OK I guess, the foam party was the best lots of chicas in the pool covered in foam lovely stuff . We booked a few excursions through Thomson we did speedboats ( our one broke down ) , quad biking in the jungle and ziplines , went to coca bongo club as well which was like a porn show at sone stages hey I'm not complaining!! I highly suggest getting the balcony seats with waiter service , away from all the poor people on the dance floor then. Epic place though never seen anything like it. One thing that really got my goat , upon returning that night someone had been sick on the 9th floor in the hotel out of the windows along the corridor and down the side of the hotel,awful I can only think some council folk did this, the kind of people that have BBQS in their front garden in the UK .rant over !! All in all a wonderful hotel the beach was fantastic to shame about the snorkeling don't even bother. Unfortunately half our group caught the flu in the last few days , we were fallen soldiers.The flight home made it worse and it didn't help having a women behind me coughing in my ear every 2 seconds . As you can see only a few bad bit's, I'd recommend this hotel to a group of friends rather than a couple . James and the crew
"1 week in heaven"
On arrival at approx 12.30 pm we were booked into our room immediately the room although dated was large clean and adequate for our 1 week stay. There is the usual toiletries in the bathroom plus hair drier and lots of fluffy towels these were changed daily. The bed was huge and comfy and the bedroom was large and spacious a well stocked minibar fridge and optics were replenished daily. An electronic safe iron and ironing board were also included in the room. All rooms have a fantastic view across the pools to the white sandy beach and crystal clear sea. The food was plentyful and varied with food to suit all tastes from steaks to vegetarian. The small pool near the pizza bar was quiet and suited us but we also used the main pool with swim up bar. Don't miss the foam party at the small pool on Wednesday im in my 60s and loved it. try parasailing it's fantastic cost approx £65 for both of us and if you book on the beach with the guy with the clipboard you get a free waverunner ride up the coast to the boat.
My partner and I had a fantastic 2 week stay here. This was our first trip to Cancun and we couldn't fault it one bit! Hotel- Lovely and clean inside and outside, rooms were spotless and had an amazing view. All restaurants were great my personal favourite was the Asian restaurant. Bars are dotted all around the hotel our favourite drink was the Mango Tango its a must try! Great location, only a 5 minute taxi ride to the main strip with plenty of restaurants, bars and clubs. Beach and Pool- Plenty of sunbeds both around the pool and on the beach, although you do need to get down early if you want a prime spot. Plenty of entertainment around the pool like water-polo, volleyball and aqua-aerobics, although if you'd just like to relax say no and they move on. Entertainment Team- What a fantastic team they've got, all work tirelessly to provide you with the best entertainment possible, be that round the pool in the daytime or the evening shows. The one member of the team that stood out was Maria (Majo) worked exceptionally hard at her job and still found time to get to know us on a personal level, which we really appreciated and made our holiday special :) We will without a doubt be returning to this hotel, and would recommend to anyone thinking about booking here to go for it!
Just come back from holiday here. Nothing too much trouble. Whole of hotel spotlessly clean. Towel art made up into different animals daily and rose petals scattered on the bed. Mini bar and soft drinks in your room and replenished daily.Asked for non-slip mat for shower and extra pillows and they got them for me quickly. Staff work so hard to please and nothing too much trouble. Good choice of food daily and all lovely. Spa services excellent. Entertainment was entertaining !!! What more can I say. All in all I can't fault the hotel and staff.
"Another Wonderful Experience!"
This was our 4th trip to Riu Caribe. Location is great with a bus stop in front. Beach and pools are gorgeous. It was so nice to return and see familiar faces (Maya, Alberto, Beto, Celia, Edna). Staff is wonderful and works hard to please. Rooms are basic and clean. Food is good. There's something for everyone and since we didn't go expecting food like we get at home, we really enjoyed it. Buffet has good choices and great salads. Steak house is nice. Asian is okay. We didn't do the Mexican. Used the gym for the first time this year and equipment definitely needs to be updated. Had another great trip and hope to return in 2018.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM