RIXOS SUNGATE

- Comfortable and long beach, - Nice and sandy sea (just a small part of the beach offers sandy sea, other parts are mostly full of sharp rocks), - Delicious food at all times (colorful desserts were our favourite) - Special thanks go to Aysegul for her delicious and creative pasta - Renovation of rooms is maybe not a "must" yet but should be considered in the near future...

Excellent service, rooms are great, and very good entertainment. We had fun staying there. Also the food was really tasty. Aysegul at the kitchen and Arda demirbakan were my favorite. See you soon!...

Because Rixos Sungate exceeded our expectations last year with we decided to come back. Unfortunately I'm not impressed this time. The hotel is huge and wherever your room is you're far from basically everywhere. Had 15,000+ steps every day (good or bad depending on what I you want) Rooms are spacious but the one we were assigned had 10 stairs in front (impossible to access with a stroller) and 3 inside the room (not safe for a baby). Glad they changed it but after going back and forth, lost about an hour. Cleaning ok, shower head doesn't work, didn't work last year either. Compared to last year, service quality suffered a big hit. Almost impossible to find someone to clean your table at the restaurant or to serve you a drink at the bar or by the beach/pool. If you're lucky enough to see a waitress with roller skates, make sure you yell at them cause they don't stop otherwise. Then hope that they won't forget you. At the bar, some people get priority service based on their nationality - not very nice. Besides, majority of the service staff doesn't speak Turkish, an important issue for some guests. Overall, due to the lack of service staff and their unwillingness, you get mediocre service if any, unless you run into the few customer oriented people like Nataliia in the restaurant. Entertainment is also not as good as last year. Similar shows and a Russian concert, not many pool activities. Beach volleyball has 2 nice courts, but because the animator forgot to bring the second ball, only one game. Instead of keeping score or organizing the games she kept talking to her Russian friends, which led to arguments about who will play. The new outside gym is a good improvement Pools are big and nice, prefer the sea but got hurt twice due to sharp rocks at the bottom. Not much done to clean the bottom or make it safe. Definitely use caution! I liked the food & drinks (if you can get them) in general. However, in 5 days couldn't get a decent filter coffee/espresso, scrambled eggs or any chocolate desert. Spicy soup and always same kind of food in kids restaurant. The beach definitely needs a bar. We tried the Mexican restaurant last year for free, but this year we were told we had to pay. Some people at the beach try to sell you a la carte restaurants for discounted prices. Apparently the hotel doesn't have enough money to hire more service staff, but they employ sales force. Overall, after returning to a hotel for the first time, I was disappointed especially by service & entertainment. It's a nice hotel but has lost its wow factor.

We had stayed at family lake villas . If you hesitate walking stay at hotel rooms .Except distance rooms are nice and spacious for a family for 5. Hotel beach and pool areas have plenty of space for everybody so no need to rush for umbrella.. We specially like Tepenyaki restaurant and chef Haibo .He was one of the best Tepenyaki Chef s ,we had ever experienced. Only weak part of the hotel is that Dinner and Lunch buffets are weak compared to simliar class resort in this level.

I have been there 4 times,this year i was surprised to find out gym on open air ,with extraordinary sea view and the best Coaches of Crossfit Trx and KangooJumps!!especially would like to thank to Ryabchun Sirenko and Erdal Yurdakal!i was coming to make a pt of Kangoojumps every year!for 3 years iam visting rixos sungate)but now the best coaches of another type of sport)