RIXOS THE PALM DUBAI

Fantastic mini break staying at The Rixos. Initially the service was slow but I wouldn't put this down to actual members of staff, more not having enough staff, but on Day 2 this improve a great deal and I couldn't have asked for a more professional service. Highly recommended. Nice room, nice pool, nice beach and plenty of activities. My only negative...they need to change the music by the pool. The same 2 CD's all day for 4 days became a bit much!

If your a fan of good steak this is one for you. Rixo the Palm is a Turkish hotel offering a pool/beach side brunch location. We did sit inside as it was May but all the facilities were available to use. Casual affair as people were making use of the pool but we went dressed to impress and stayed indoors. We were met in the foyer by the restaurant manager and introduced to our table waiter and barman, both were very tentative through out the brunch. Water was topped up and chef kept sending specialty Turkish dishes out. Steak was brought out for us to inspect and cooked to order. We really didn't need to leave our table if we chose not to but we did have a wander round and the brunch buffet was impressive.

Me and my family have just returned from our holiday staying at the Rixos. This is our 2nd time at the rixos. We have had the best holiday in this hotel because of personal in hotel in particular mosin as soon as we walked in to the hotel he recognised us from the previous year which was soo nice. He personally dealt with our check in and upgraded us to the most beautiful suite.it was huge and beautiful fit for royalty.. He made us feel so welcome and made our holiday so lovely..The hotel has a very friendly and personal atmosphere..our kids had such a lovely time. Due to missing a connecting flight myself and my baby were left stranded after checking out of the hotel earlier in the day and my husband and children returnin to the uk the hotel manager allowed me to come back to the hotel even though i had checked out, provided me with complimentary room service at 3am after a very stressful day and aranged for a complimentary chauffeur service to take me back into dubai. Mosin was so kind and a real asset to the hotel. I would definately recommned this hotel to all and will definately be staying here again when we return to Dubai in a few months..

Got to the hotel and was a little disappointed in the service however when I spoke to the hotel manager, literarily overnight it was a different story. Very attentive, excellent service and felt very well looked after indeed. Would recommend going full board as the spend is a no brainer.

We have just returned from two weeks in Dubai where we stayed in Rixos The Palm and had a lovely time. It was our second visit to a Rixos Group Hotel. The hotel is only 5 years old and kept very clean and is in an ideal location at the end of the Palm. The hotel is very family orientated. Our room was fabulous and very spacious. We booked ultra-all-inclusive and we were not disappointed. All brands of soft and alcoholic drinks were included. The staff from gardeners to pool attendants to lifeguards to poolside waiters to chamber maids and to management etc were absolutely amazing. The following names must be mentioned who contribute day to day running of this well cared for hotel; Gokhan Atabay Seroj Raj Vitalle Paul Patrick Mustafa Kemal Peter Ramon (who was the most thoughtful, sweet, warm kind person) Finally we must mention our amazing Executive Chef Nurettin Celik to him and his team for such food galore experience. Now one must also mention the following:- No changing facilities around pool side or near the beach. No separate children’s pool A free towel issue system isn’t quite working. The reason for this is that the poolside bathing area is quite limited and therefore people tend to hog beds and leave their towels and walk off without removing them causing shortage of beds. Obviously this is making it hard for the pool staff to figure out which beds are available' This doesn’t help the situation on weekends where the day guests are welcomed. As for the evenings although we had talented singers /group more entertainment is needed.