Very good value for location, amenities, service, etc.Comment of M. John , United States the 2015-02-05
"3 night stay"
We just returned from a two week trip to Thailand. Like many our first stop was Bangkok. The hotel is very nice and clean. The staff are polite and helpful. We were celebrating our anniversary and our room was decorated to reflect this, which was really nice. Our room was on the 17th floor with a beautiful view of the river and provided everything you would expect from a 5* hotel. The hotel offers a free boat service down the river to the local Sky Train station, which makes getting around the city very easy and cheap. The breakfast buffet was full of variety and really could not be faulted. So the reason for the 4* rather than 5' I contacted the hotel in advance to advice that my wife requires a gluten free diet, but I didn't receive any response, which is not great for a 5* hotel. In addition when we ate at the restaurant it became clear that the staff where unclear on what Gluten free actually meant. But saying that, I would recommend this hotel to anyone visiting Bangkok.
"Beautiful hotel by Chao Phraya river "
This is one of those beautiful hotels standing tall along Chao Phraya River. The room has a fantastic view of the river. More importantly the staff are generally courteous which show the hospitality of the Thais. The pier for Chao Phraya river cruise is just next to the hotel. The location is not the most convenient to go to any shopping mall but it can be overcome by using taxi or uber. The hotel facilities & infrastructure look tired and require some upgrades. Otherwise, not bad at all.
"Good location but the main pool was closed "
We've stayed at this hotel before and it's got a great view over the city, superb location for the main things to see and do in Bangkok. The hotel has very helpful staff, and they give good advice on where to eat, what to see and do, and where to avoid too. The main pool was closed for the two days we were there, which would have been nice to know about In advance. We will go back again to this hotel.
"This is what a Sheraton should be like"
I've stayed there for 3 nights in November and I was amazed by how well maintained the hotel is. From the outside, the building might appear to be unwelcoming but it is in fact the complete opposite once you step in. The hotel is aged but on a good way, it is well maintained. It is in other words what a Sheraton should be: a classical hotel. The hotel's main quality is that you can be sure that you are going to be facing the river as all rooms face the busy river. The hotel provides a number of good F&B facilities for all tastes ranging from Thai to Western buffet and Italian food. There is also a very enjoyable bar outside facing the river. The hotel is good for both business travelers as well as family members; it is located near the main historical monuments. Finding a taxi can however be hard. It is also housing cabin crews. The breakfast buffet has all the necessary products and the quality is great. The hotel's swimming pools are a must go so do not forget your swimsuits !!! There are two swimming pools, you should definitely give a try to the second one which is in a beautiful garden. If you are lucky, you might have the chance to meet the hotel's lifetime guest: the peacock. The only thing missing in the hotel is a rooftop bar. This was a very relaxing and enjoyable stay. I will definitely stay at the Royal Orchid Sheraton for my next stay in Bangkok.
My stay was good. My room is located on 22 Floors. The room is quite old as other 5 star hotels in Bangkok. The most impression is the bed and pillows in Royal Orchid Sheraton hotel. Its very comfortable and easy to sleep. The view is nice as well. I skipped breakfast but my friend love breakfast here and very highly recommend. Overall, its nice experience to stay here.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM