Very good value for location, amenities, service, etc.Comment of M. John , United States the 2015-02-05
"Excellent service, great location, fantastic views"
Came here for a work conference and was very impressed with this hotel. Spectacular view from my room. Easy location for touring, Enjoyable relaxation spots by the river. Great buffet breakfast and excellent food at the conference. Good conference facilities with responsive AV/technical support. Best of all was the staff, who went above and beyond to make the stay comfortable. They handled "tourist panic" with professionalism and compassion. I would definitely stay here again on business or pleasure.
"Great Location, Wonderful Rooms, Good Breakfast!"
The Royal Orchid Sheraton Hotel is located next to the river with a free private water-shuttle service. The hotel rooms are large, with clean linens and very delicious breakfast. The staff was pleasant and helpful. It was definitely a good place to stay for us as a base to explore the exciting night life and shopping in Bangkok.
The hotel room was dirty upon arrival. It wasnt dusted or vaccuamed. It also smelled very bad. We had our bags taken up to the room for us, however after waiting about half an hour we had to go back down and carry our bags up ourselves. The food is extremely expensive. A coca cola here costs over 100 baht more than they did from the 7/11 across the street. The worst part was waking up covered in bug bites. While falling asleep I could feel the bugs crawling on me and biting me. I wouldn't call this hotel a five star hotel in the slightest. Just over priced bad service.
"Excellent service and good location by the river"
We coming back to this hotel again because it is a good hotel. The hotel is definately value for money compare to those hotels in this area. The services provided by the staff is amicable. I would like to thanks Khun Teerapond (Dew) for her excellent hospitality for taking care of us. We will be back again here.
Expected more from a Sheraton. Staff was poor, many people in our party were getting charges they did not incur. The lobby bar could never get the bill correct whether we were a party of 2 or 10. Pool areas were great! Both located outdoors so closed when weather was not good. Smaller pool was quiet with a view of the river, larger pool had bar service and good for children. Breakfast was just OK, hard to get a cup of coffee or tea. There were several dinner restaurants with very good looking menus. We ate at the Asian themed restaurant. Very good food, but thought it odd that we needed to remove our shoes to eat. The best part of the hotel was the location as it was on the river making getting to places in the city easy as there are water taxis. I would check out the Hilton located across the river the next time I stay in Bangkok.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM