of TripAdvisor Travelers recommend this hotel
"Very Good Service"
I was very happy with the service provided. Especially the daily room service by the staff was very professional and well done. Everything was so good with the exception of the hotel internet Wifi. Unfortunately it was slow and sometimes the connection would drop off. It was disappointing that in every other way the hotel was very excellent, but this Wifi issue was annoying.
"Large Rooms and Helpful Staff"
This was my first trip to Hong Kong and I was quite pleased with this hotel. The staff were friendly, professional, and helpful. For the few questions I had for them, they went out of their way to be helpful. The hotel is in a good location with a walkway to a good size shopping centre. The rooms are large. My included a queen size bed along with a single bed. The work space was large making it easy to do work while traveling. The bathroom was very large and included a walk in shower next to a bathtub, that also included a shower. The rooms were clean and comfortable.
"Good and friendly staff"
Great size room, has space for us and even have room for a couch and a desk. Clean room, good size tv and lot of lights. The staff are friendly, helpful and knowledgeable, good customer service overall.
"Great stay, great service, great facilities"
I have stayed in this hotel for multiple times now. And the staff keeps up the high standard of providing good service. The shuttleservice from hotel to Mongkok en TST (and return) is perfect for having time over to do other sightings in HK. The hotel just have the perfect location in Shatin, connected to New Town mall and the trainstation. As well the quality of the dimsum in the restaurant hotel was great. And if you looking for other good food the mall provides a lot of possibilties. Again special thanks to manager Danny Sze To of the hotel who has made a great effort to give us the perfect stay. Thanks and till next year.
"Great location "
Have stayed here on a number of occasions and have always found it to be clean and efficient. For me it's a great location, within the new town plaza and Shatin mtr so easy reach to wherever you need to get to. They have a pool and gym which we used on most days. They have numerous restaurants although I only used the Chinese restaurant where you can get a discount for dim sum if you leave before a certain time in the morning. Well worth a visit but remember to say you are a guest at the hotel. Utilised the shuttle bus they have to tsim tsa tsui on a couple of occasions which i found useful. Just contact concierge to book a seat.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM