"Impressive Place for weekend relax "
First thing first , Royal Park Check in procedure is ridiculous coz they require queue up to check in and then again queue up to pick up the room key, so we spent almost half hour for this check in stage. Room environment and service from staff both are very nice , food quality is over average when you compare to their competitive price. They have more than enough staffs in restaurant to provide quick service. But funny thing is when we ask for borrowing bottle opener to use in room , they said they only have one in entire hotel. By the way, toilet flash is a bit slow and water pressure is little bit low. Anyway , Royal Park Hotel is a good choice for weekend relax for couple or family activities. Highly recommended
Outstanding in every way. My husband and I stayed for 7 nights. The staff was outstanding. The location was perfect. If we needed help getting around they printed maps for us. They recommended restaurants and local places to walk to for sightseeing or dinner. It was clean and inviting and our room was comfortable and lovely. Plenty of storage, cookies everyday, bottled water every day. Excellent breakfast and services all around Quiet and welcoming. Would recommend to anyone for a positive and safe experience
"excellent staff and great location but room is outdated"
We stay at this hotel every year from 10 nights to 16 nights each time for more than 10 years. We are very disappointed this year. This year we stayed at the 15th floor for the first period and the 13th floor for the second period. The room at the 15th floor is fine but the room at the 13th floor was very outdated and the wall paper was torn apart. The bathroom scale on our 15th floor room do not work at all. One of the night light on the 13th floor room never work. Since we are the usually customer at Royal Park therefore most of the staff ( Concierge, Front Desk and the Housekeeping) know us very well. Most of the time when we are in Hong Kong we had room on the 13th floor. The room is getting old and need some update.
"Great place, but far"
It was a pleasant stay at Royal Park Hotel with family, but needed three transfers of MTR to reach Mongkok area (about 20-30 mins). There are malls across the hotel with good finds, too. The room is always kept clean. Free extra towels, blanket and pillow when requested. There are also an indoor and outdoor pools. Receptionists can speak and understand English.
It is a good hotel with good service, good food in Shatin. Warm service in 2+2 cafe. Pretty girl in entrance, chef is helpful. To me, it is a good restaurant. I love Royal Park and thank you all staff's in hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM