of TripAdvisor Travelers recommend this hotel
"great hotel amazing staff"
This hotel is a wonderful hotel to stay at we arrived at the hotel early than the requested check in and as our room wasn't available we were given a upgraded room the staff go out of their way to accommodate you 5* customer service, the breakfast was good need a few more hot vege options. one of the best hotels I have stayed in barcelona very good location next to the. metro if you do your research you are walking distance from really good restaurants. Hotel was extremely clean daily cleaning service everyday ! . This hotel is highly recommended you also get your own bath robes. I would probably avoid spa in the evening too many people but choose a quieter time during the day. excellent staff , excellent stay :)
"Comfortable, decent location"
I spent 6 days while attending a conference. The location was fine - a short shuttle/taxi to the CCIB. My room was comfortable and seemed recently refurbished. The bar/snack service was friendly and efficient. The hotel is an easy 15 minute walk from the casino portion of the sea front.
"Decent hotel but poor customer service"
I stayed at this hotel for a weekend break with two friends. We had a triple room which was adequate and clean but not made up for three people. Two robes, two sets of toiletries, tea, coffee etc. We asked for the third set to be sent to room and were met with some disdain by the lady on reception though she did sort it out for us. On our second day, I unfortunately had my handbag stolen from a bar/restaurant near the gothic quarter. The restaurant manager was extremely helpful and looked after us as he was mortified it had happened in his restaurant. The staff at the hotel however appeared not to care less. Extremely unhelpful considering we were guests in their hotel. I was unable to report the crime at the local police station as I was told I needed a translator who would not be there until the next morning by which time we would be on our way to the airport for our flight home. My insurance company needed some form of report which the hotel reception staff reluctantly provided for me. I have emailed the hotel management twice to ask for their comments before I resorted to Tripadvisor and they have ignored me. My friends and I loved Barcelona and will be coming again in the Spring but we will not be returning to this unwelcoming, unhelpful hotel.
"Quiet room "
I enjoyed this hotel. Had a big room. And was very quiet away from everything. Would stay again Rooms were clean etc staff were nice, breakfast was worth checking out. I will be staying here again when I come back
"Brand new room, friendly staff"
I had a small but nearly new room on the 8th floor, with an equally small terrace and a lovely view of the city. Though I clearly indicated that I was on a business trip, my room had no desk. There was a big tv, but with only a couple of channels, all of which were Spanish of German. Staff was absolutely excellent, room groomed to perfection every day. I used the spa every day: a bit small, and noisy on busy hours, but if you go in the early afternoon all tourists with kids are gone and you have the place to yourself :-) I had dinner in the restaurant once: don't do this. There's a great burger joint nextdoors, and a couple of local restaurants on walking distance. What I did like was the location of the hotel: very quiet, but within walking distance of the design museum, Torre Agbar, Sagrada Familia and the beach.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM