SAREERAYA VILLAS & SUITES

On the beach (great location) our initial room was spacious but we had some minor concerns which the management addressed. Actually management were only too happy to make our stay enjoyable and very satisfying. The staff are very friendly and always smiling. The breakfast was great with many cuisines to choose from. The infinity pool is brilliant and it has a swim up bar as well. There are many places to sit back on the beach under the trees and have a drink or two from one if the many small bars (at one now). Not to forget, many massage places on the beach to choose from too

We are staying here at the moment in an ocean view room. The rooms are large, beds are comfortable and the view is nice. The room needs a bit of a refurb though. It is tired looking. The furniture is scratched, the doors into the bathroom stick and there is mould in between some of the tiles in the bathroom. The bathroom is lovely and big though. The balcony is large if some what spartan. It has a day bed which is pretty hard. The pool and bar area are nice and the bbq dinner on the beach is good. Breakfast is good with plenty of choice. Staff are friendly and courteous. Would i stay here again' Probably.

I will be honest in my review. We stayed for 3 nights in one of their villas and we regret booking this resort as we were happily looking forward to leaving this resort. The reasons for my rating and poor review is for the following reasons: When we asked for help to book a metered taxi, they had booked their own private taxi for us and charged us 500 THB flat for a short 5 minutes ride. They did not provide any tips as to how the transport works around Ko Samui. We asked the driver if he worked for the hotel, he admitted yes. When we asked the hotel reception, they denied that he did. This is truly unprofessional of the hotel staff to be lying to us about transportation and could have been more honest in providing us options of transportation. On our second night, the air conditioning was not working at all and we had slept very uncomfortably throughout the night. They advised that it was working in the next morning, however it certainly did not help that we had slept through a very hot night! The buffet breakfast was ordinary with bacon that had been overcooked and curries filled with nothing in it. Certainly not a reflection of a 5 star hotel. The staff taking orders for the eggs was very unprofessional and they even had the attitude to laugh and make a mockery at what I had ordered. Not sure how much jokes you can make out of omelettes and scrambled eggs. We are saddened by this unprofessional experience by their staff and the poor quality in maintaining their rooms. For the above reasons, I give this hotel a rating of 1 out of 5 stars. I should have known better than to be financially cheated by this hotel and their poor training provided to the staff.

We visited Sareeraya for 4 nights this month and found it to be a great boutique hotel. It's small in size and concentrates on quality over quantity. The reception and lobby are understated and tasteful and make the most of the pool beach view - good design. The room we got was fantastic as they upgraded us on arrival due to building works next door. We had a private outdoor pool and shower and an indoor jacuzzi. These features were fantastic! The room was a great size, clean and lots of storage etc. This was definitely 5 star worthy. The service was excellent, staff friendly and helpful and the food was very good too. The beach area in front of the hotel was well groomed and the sunbathing area was very nice and they managed the beach sellers well by cordoning off the area and not allowing them to cross this. I have held back on five stars for a few reasons. There was a definite smell of sewage around the place which you noticed when walking to and from your room. There was also an insect issue. They were fumigating the hotel on the day we left and we did get bitten a lot in the days leading up to that (mosquitos). I also think they could have made more of the beach bar. This was generally very quiet and that's probably because the cocktails are quite expensive. They were nice but nothing special so people didn't seem to be using that area a huge amount. I may be being a little unfair on the last point as we did unfortunately get 2 days bad weather. I would recommend this hotel to anyone visiting Koh Samui, especially if you want a touch of luxury in your room!

Just returned home after our 4th trip to this fantastic resort .. on arrival a very warm and friendly welcome. They knew who we were and even the Security Guard came up to welcome us back. As always the staff exceeded my expectations. When we went for breakfast they knew where we liked to sit and the offer of coffee was automatic. So relaxing and did not want to leave. I know why I keep coming back..