"Nice stay at Hyatt Shatin"
Pros: - Great room. I liked the room's amenities and it was much more spacious that the traditional Hong Kong hotel rooms, superb view. - Rooms were quiet and I had a good sleep - Breakfast at the ground floor was good - Close proximity to the University MTR station, though not fully sheltered from the rain Cons: - It took more than 30 minutes for my luggage to be brought up to my room post check-in (and the check-in counter was not crowded at that point in time) - Shuttle buses could be more frequent, and pick passengers up from a certain airport express station to increase convenience
"Lovely Hotel but so far from downtown "
I was there for work and they give me an upgrade to suite... Excellent room very spacious and clean. Wonderful breakfast. All was quite perfect instead of reception because the people there nit spech a nice English... I had a problem with booking and nobody try help me...just said me we're aee fully booked leaving in the middle of thr road!
"Spacious rooms for Hong Kong"
I'm not sure how useful this analogy is, but since I am from San Diego, staying here is a bit like staying in La Jolla, CA while visiting San Diego. It's more relaxing and serene but also a lot more time/work to get into the city. For our purposes, in town for a wedding, this was perfect. The rooms were spacious, though oddly designed. Nearly half of the floor space seemed to be used in the bathroom layout. The beds were a bit harder than you'd expect for a hotel of this brand/quality. But the views were incredible as was the outdoor pool and surrounding area. The wedding was at the hotel and I have to say it seems like they did a great job at that too! Be sure to get some of their orange effusion water at check-in. It was quite good.
"Great Hotel located in scenic setting outside Hong Kong"
The location of this hotel away from the city center noise makes it attractive for either a getaway leisure or for business stay. The free shuttle into the city makes it convenient to enjoy the activities while staying at a remote spacious hotel.
"Problems yet again "
Stayed here so many times nut same issues every time: Even though I am a Hyatt member with 30 plus stays YTD they gave me a room with no view on 5th floor. Has to complain again and got moved next day. Coffee shop remains awful. Service terrible despite lots of staff. Have to ask and chase for everything. No salt pepper, no milk, cold tea. Hot milk served when asked for the cold milk that is supposed to be on the table. Grumpy staff. I could go on. This hotel would be a 3 star in TST for this service level.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM