of TripAdvisor Travelers recommend this hotel
"Great hotel "
I stayed at the Shangri-La hotels in Asia and was always had great experiences. I was excited about staying at the Shard as this is my first time trying it and I was not disappointed. In fact, I was pleasantly satisfied. It is a truly 5-star hotel. The views of London from all angles are unparalleled with any other hotel. I highly recommend it. Try the afternoon tea. It is excellent. Also, being next to the Jubilee line made it much more convenient to stay at the shard even my work was in canary wharf area and I walked even less than when I usually stay in hotels next my work.
"Suite with a view"
This hotel has it all and very high end. I stayed on the 45th floor in a suite with a view of London, I could see Tower Bridge, London Eye among the many sights I could see from my room. The have a infinity pool on the 52nd floor also with great views and also the Gong Bar is on 52nd floor. When the pool is closed they open it up to become part of the bar so you can have drinks by the pool, they had lighted balls floating in the pool that changed colors with the music. Rooms are outstanding with everything you could want or need, even a heated seat on the toilet. Staff excellent and even when I showed up early for my check-in the room was ready for me.
"Super Fabulous Hotel"
We just loved our 3 days here, from the greeting on arrival, the bar, restaurants, room service and amenities were well worth the price.Infact we never left the hotel during our stay. This place is faultless!
"30th Birthday Celebration-market with the chef"
Sensational is the right way to start this review! Stayed with my fiancé for a long weekend for my 30th birthday. We had the market with the chef experience. From start to finish it was an incredible experience. The big things: Met Michael the chef and went to Borough Market ingredient shopping for dinner on Saturday night. What a genuinely nice guy! We were made to feel completely relaxed and had a good laugh at the Market. Dragging him out of the kitchen to take us round might understandably have been a pain, but he was very enthusiastic, very welcoming and very down to earth! Michael, the 7 course menu was utterly incredible! Utterly faultless!! The room was excellent. We arrived before we were able to check in. We were asked what side of the hotel we wanted and they would sort a room out for us depending on the view we wanted (who gets to pic their room with a view!!''!). Room was incredible and the view...SENSATIONAL. We were lucky that we got great weather and clear skies! Gong bar is really nice. The staff up there do a bit of running around because it's very busy, but they are very attentive and the cocktails...SENSATIONAL!! The food was very good. The choice for breakfast was excellent. We had an afternoon tea too on the day we arrived. Would recommend it. Thanks to Emmett for being very professional, attentive and friendly! Top Aussie lad! Peter the sommelier! Wow does he know his stuff. Paired 7 wines with 7 courses. Could not have been easy. Thank you for taking the time you did with us and for giving us a note of the wines (even though your shift had ended 5mins ago). The little things with the big impact: Utter professionalism from the staff. They make a stay, an experience. Getting out of the lift the first day for breakfast and without mentioning the room number, being greeted by my surname! Love the personal touches! Getting out the lift on the second day and being taken for a private dining breakfast experience. Not expected but very nice. Only slight downside would be that the staff on that occasion were a little stand off-ish. The sky bar and pool! The fact that every single staff member from manager to cleaner went out their way to make the stay as comfortable and memorable as possible. We have stayed in some top hotels around the world, but this will definitely be etched in the memory!
Fantastic view from the the event 34 th floor I think, on a clear sunny day like this you could se great parts of London. Excellent service/catering. Nice faclilties and we took at tour up to the top floor. Would love to stay here next time in London.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM