of TripAdvisor Travelers recommend this hotel
"Short getaway from everyday routine"
Very well maintained hotel, with one of the largest pool in Metropolitan Jakarta (for 5 stars hotel). The facilities are well maintained, one of the best gym equipped hotel, with plenty of bottled water, infused water, and towels. Also have a very large locker room. With sauna, steam, jacuzzi (hot and cold). We stayed at club horizon room during Hari Raya holiday week, so the hotel was very crowded, but the staff is still keep up the standard very well. The club itself is spacious, they were able to separate the room between the family with children and adults, so they can controlled the ambiance during cocktail hours. Overall, definitely going to return for weekend escape.
"Makes me feel like home"
This hotel is in the heart of the city. It looks like a resort that boasts a stylish swimming pool. I had buffet breakfast at Satoo Restaurant that offers a wide array of options from the local food to Western, Chinese, Japanese and even Indian cuisine. They also have a fine in-room dining menu. Grand Indonesia Mall is just 10 minutes away from the hotel but it may take a little longer than that due to the traffic especially during the rush hour. All employees that I've met are very accommodating, showing a true Indonesian hospitable culture. Great hotel indeed!
Nice view and service. the staff very friendly. Excellent breakfast. very humble staff. i like the facility. comfortable room. very fast service. the bathroom is wonderful. good job. Service quick and everyone friendly.
"perfect hotel for a family staycation in Jakarta"
We just recently enjoyed a staycation in Shangri-La Jakarta with both of our young daughters, and it was absolutely amazing! We stayed in a Club Horizon Room, to get access to the club lounge, which was a really nice place to have tea or coffee while enjoying the view of Jakarta from 23rd floor. Our room was was really nice and spacious, we asked for twin beds and the beds were big and very comfortable. Our daughters were ecstatic to play in the swimming pool, which was big and resort-y looking (amazing, considering we're in the middle of the city), but what really made them happy was the new children's water playground right next to the pool. For the parents, the must do activity was to try the food in Shangri-La's many famous and award winning restaurants. And there were a lot to choose from! Our suggestions: Lunch Buffet in Satoo (best in town), Sunday Brunch in Rosso, and dinner at Jia (order the Peking Duck, it's divine!) We also enjoyed a massage session at Chi Spa, after a long day of chaperoning the kids, it was exactly what we needed, so good! Overall, we were beyond satisfied with the facilities, and very impressed with the hospitality and service of the staff, everyone was always warm and helpful. VERY RECOMMENDED!
I had a wonderful time at this world class hotel. Very friendly staff. The breakfast buffet is quiet good and vast. The swimming pool is clean and has ample of towels. The hotel is well placed and the property is well maintained.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM