of TripAdvisor Travelers recommend this hotel
"Fine Indonesian hospitality but cleanliness still a bit of issue"
Stayed for 2Ns in the standard room in two consecutive week in Nov for business. The best part about this hotel is the people, who are the epitome of Indonesian hospitality at the finest. Everyone I met is not just a well-trained 5-star hotel polite personnel. But they are enthusiastic, cheerful and delighted to be of service to help the guests, making it a joy to stay here. Is a sham though the hotel room was not 100% clean on both occasion of my stay. During my first stay, there were small safety pins and hair pins left on the sink top that I had to clear away . On my second stay, I just randomly decided to glance the inset corner of the sink when I first step into the bathroom, and I found few strand of hairs that I have to rinse it off. Some improvement is definitely needed in the house-keeping department, but all in all the room is still pretty clean. While it is not attached to any shopping mall, there are enough f&b option within the hotel. Even with the bad traffic jam, I managed to reach my office (1.5km away) ~30mins. Security is tight and the property is well insulated from main road which is a "haven" from hustle and bustle of main street. But I wouldn't recommend this property for leisure though as it is not attached to a mall and while it is easy to get a taxi out, I'm always apprehensive about not being able to get a taxi back. But overall I would recommend it for the business traveller who likes efficient concierge and proximity to biz district for work. And I would return whenever for my biz trip in JKT.
"I love the smell of the hotel everytime i come in"
Every staff is very helpful, room is awesome with a view of the city. Design style of the place is a bit old fashioned in my opinion. Internet is very fast and the pool is beautiful. Breakfast in Satoo is great, wide variety of food served.
I love shangrila it is the one of the best hotel in the world,so i recomend it to all my family and relative and frind to stay in shangrila hotel during their viste in any city they go 😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘👍👍😘👍😘😘😘😘😘👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😎👍😎😎👍
"Appropriate for business conferences"
People are very accommodating. They can easily grasp command and instructions via English. Strong internet connection in the entire establishment. Food is also great showcasing Indonesian and Japanese cultures.
"Very happy with the service and facilities"
This hotel, albeit old, hasn’t lost its cachet. It’s still impressive. Service is top-notch and feel very genuine. Facilities is great, and I would say very family-friendly. Everything here compels me to be a loyal customer.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM