11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Deluxe Room, 1 King Bed
398 sq ft
Bathrobe
Bathroom Amenities
Shower
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Executive Room, 1 King Bed
419 sq ft
Wheelchair accessible
Bathrobe
Bathroom Amenities
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Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Room, 1 King Bed (Premier)
861 sq ft
Bathrobe
Bathroom Amenities
Shower
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Executive Room, 2 Twin Beds
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Family Executive King
796 sq ft
Bathrobe
Bathroom Amenities
Shower
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Family Executive King
Flexible Rate
3 adults
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Transport Services
Airport transfer
Limousine service
Shuttle service
Dining
Restaurant
Breakfast
Bar
Pool bar
Sports & activities
Golf course
Tennis court
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
Parking Facilities
Private parking
Valet parking
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Entertainment & Leisure
Outdoor swimming pool
Kid's club
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Cleaning Services
Laundry facilities
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9282)
4.6 /5This average is based on 9282 reviews
Cleanliness
Sleep quality
Value
Service
Location
W
Wander53603703026Dec 2025
Hugely overrated
Wi-Fi is horrendous service is horrendous rooms r outdated. Very poor experience overall. Took 40 mins for eggs to come in morning; didn’t clear out in room dining which was had at 2 until 9 even thou...
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NJ
Nina JDec 2025
Medium Experience
Very nice people and I enjoyed the Christmas decor, but I was underwhelmed with my room. The fruit was nice but the bananas became too ripe and was not replaced. The bookmark was okay but I prefer a t...
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AP
Adam PDec 2025
Simply The Best
I have had the pleasure of staying here many times, the welcome is always warm & genuine, the facilities superb, this trip coincided with my birthday & all the staff went the extra mile for me, I am l...
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S
Sherpa61419391567Dec 2025
Great hotel and great staff
The hotel was nice and staff was super friendly and very family oriented vibe.
Lot of kids activities that can be done.
Would recommend others to come
Thank you to the superb staff hairul azman, ariff...
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M
ManateeGoodDogUnited Kingdom Dec 2025
Great stay
I've stayed here on many occasions over the years and it was generally very good. An visit earlier this year was less enjoyable and I'd more or less crossed it off my 'must stay' list whilst in KL.
...
Hugely overrated
Wi-Fi is horrendous service is horrendous rooms r outdated. Very poor experience overall. Took 40 mins for eggs to come in morning; didn’t clear out in room dining which was had at 2 until 9 even thou...
show more