11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.7
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Executive Room, 1 King Bed
419 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Room, 1 King Bed (Premier)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Family Executive King
796 sq ft
Bathrobe
Bathroom Amenities
Shower
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Family Executive King
Flexible Rate
3 adults
Executive Room, 2 Twin Beds
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Deluxe Room, 1 King Bed
398 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
show more
Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Entertainment & Leisure
Outdoor swimming pool
Kid's club
Dining
Restaurant
Breakfast
Bar
Pool bar
Parking Facilities
Private parking
Valet parking
Cleaning Services
Laundry facilities
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
Transport Services
Airport transfer
Limousine service
Shuttle service
Sports & activities
Golf course
Tennis court
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9519)
4.7 /5This average is based on 9519 reviews
Cleanliness
Sleep quality
Value
Service
Location
O
Odyssey60440891248May 2026
Staycation
Overall all my stay in Shangri La was good and I really enjoyed it. The Horizon club was a new experience for us and all the staff are very polite and helpful especially Kelly and Ray, Ina assisting u...
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W
Wanderer15685169505May 2026
Pool service
We were really happy about the service in the pool of the hotel. Especially I would like to say ‘thank you’ to Fadhil and Daniel!
N
neelad2024May 2026
World Class Service
Christine, is amazing. I was meet by the door with a beautiful smile from Christine. Felt like royalty. Exceptional service with above and beyond customer service.
1
101elainecDubai, Emirate of Dubai May 2026
Excellent Hospitality, Every Single Time
This is my third time staying at Shangri-La Kuala Lumpur, and it is truly one of those special hotels that makes you feel at home every time you return.
The hotel offers an excellent atmosphere — lux...
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D
Daydream29182749709May 2026
Excellent service
There is a warm hospitality each time I visit, especially from the horizon lounge. Ina makes excellent masala tea . Thanks to Feez for arranging the meal during cocktail.
The manager , Noryati and ...
Staycation
Overall all my stay in Shangri La was good and I really enjoyed it. The Horizon club was a new experience for us and all the staff are very polite and helpful especially Kelly and Ray, Ina assisting u...
show more