Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Horizon Club, Executive Room, 1 King Bed
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
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Deluxe Room, 1 King Bed
398 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Deluxe Room, 1 King Bed
Flexible Rate
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Premier Room, 1 King Bed (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bed turn down service
In-room massage
Smoking rooms
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Executive Room, 1 King Bed (Business)
419 sq ft
Bathroom Amenities
Shower
Baby cot
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Executive Room, 1 King Bed (Business)
Flexible Rate
hotel room image
Executive Room, 1 King Bed
419 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
show more
Executive Room, 1 King Bed
Flexible Rate
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Family Room, 1 King Bed (Premier)
861 sq ft
Bathrobe
Bathroom Amenities
Shower
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Family Room, 1 King Bed (Premier)
Flexible Rate
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Family Executive King
796 sq ft
Complimentary tea & coffee
Mini-bar
Private dining area
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Family Executive King
Flexible Rate
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Executive Room, 2 Twin Beds
419 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Executive Room, 2 Twin Beds
Flexible Rate
hotel room image
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
show more
Premier Room, 2 Twin Beds (Selection)
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Sports & activities

  • Golf course
  • Tennis court

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9362)

4.6 /5This average is based on 9362 reviews

Cleanliness
Sleep quality
Value
Service
Location
G
G1855IVtonyw Mar 2026

Would not recommend

I normally don’t write negative reviews, especially for a hotel I was genuinely excited to stay at. I had been looking forward to experiencing one of the Shangri-La hotels. Unfortunately, due to the r...

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D
Discover06538454135 Mar 2026

Honest review to the hotel and the staff

i had a wonderful and amazing experience at the Shangri-La Kuala Lumpur. One staff member truly stood out for their kindness and professionalism. Her attention to detail and willingness to help with a...

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D
deasyc2023 Mar 2026

Best service and hospitality

I had a wonderful stay at Shangri-La Kuala Lumpur. The hotel is beautiful, comfortable, and perfectly located. What made our stay truly special was the exceptional hospitality from Hana from Horizon C...

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O
OnAir735490 Mar 2026

Recommend

Great central location we stayed in the Horizon club suite and it was very clean and modern with city views.we had breakfast in the club lounge which was very good and peaceful Ina was friendly and he...

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N
NorthStar23302166141 Mar 2026

Excellent Guest Experience

The hotel’s overall service is exceptional. Rooms are clean and well appropriated. The sap services are fantastic and the property is beautiful and close to so much. I would recommend booking at the H...

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