Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 1 King Bed
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Executive Room, 1 King Bed
Flexible Rate
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Family Room, 1 King Bed (Premier)
861 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
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Family Room, 1 King Bed (Premier)
Flexible Rate
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Premier Room, 1 King Bed (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Horizon Club, Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Executive Room, 1 King Bed (Business)
419 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
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Executive Room, 1 King Bed (Business)
Flexible Rate
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Deluxe Room, 1 King Bed
398 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Deluxe Room, 1 King Bed
Flexible Rate
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Family Executive King
796 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Family Executive King
Flexible Rate
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Executive Room, 2 Twin Beds
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
show more
Executive Room, 2 Twin Beds
Flexible Rate
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Premier Room, 2 Twin Beds (Selection)
861 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Parking Facilities

  • Private parking
  • Valet parking

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Sports & activities

  • Golf course
  • Tennis court

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Cleaning Services

  • Laundry facilities

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9317)

4.6 /5This average is based on 9317 reviews

Cleanliness
Sleep quality
Value
Service
Location
T
Traveler58020379258 Feb 2026

🌟 5 Stars Service

My go-to hotel in KL! The front office team is always welcoming, professional, and attentive. They truly make every stay special. I will definitely be back and recommend this hotel to my friends. Than...

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Getaway07174796920 Feb 2026

Great location and atmosphere

My favourite place to stay in KL. The front office team always takes great care of me and never fails to impress. Their service is consistently warm and attentive. I will definitely return and highly ...

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GY
Gulshan Y Feb 2026

Horizon

Good service from hotel. We wrongly book but the staff from horizon club. Feez help to sort it out. Nice room and good service from staff. Syakir

P
Passport60404477003 Feb 2026

Excellent hospitality

I would like to compliment the excellent service of the horizon staff , special mention Feez, Baktia, Many, Nizam, Chang and Syakir. Always attentive and helpful.

O
Odyssey14023115186 Feb 2026

I like this hotel.

The hotel location is excellent, Tye room I got in 18th floor is very nice and clean , overall very nice staff, many thanks to Mohammed Aliif and Fazrul in the concierge department, they are very poli...

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