Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel room image
Executive Room, 1 King Bed (Business)
419 sq ft
Bathrobe
Bathroom Amenities
Shower
show more
Executive Room, 1 King Bed (Business)
Flexible Rate
hotel room image
Deluxe Room, 1 King Bed
398 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Deluxe Room, 1 King Bed
Flexible Rate
hotel room image
Executive Room, 1 King Bed
419 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
show more
Executive Room, 1 King Bed
Flexible Rate
hotel room image
Family Room, 1 King Bed (Premier)
861 sq ft
Bathrobe
Bathroom Amenities
Shower
show more
Family Room, 1 King Bed (Premier)
Flexible Rate
hotel room image
Premier Room, 1 King Bed (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
show more
Premier Room, 1 King Bed (Selection)
Flexible Rate
hotel room image
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
show more
Premier Room, 2 Twin Beds (Selection)
Flexible Rate
hotel room image
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bathrobe
Bathroom Amenities
Shower
show more
Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
hotel room image
Family Executive King
796 sq ft
Baby cot
Bed turn down service
In-room massage
show more
Family Executive King
Flexible Rate
hotel room image
Executive Room, 2 Twin Beds
419 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Executive Room, 2 Twin Beds
Flexible Rate
hotel room image
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
show more
Horizon Club, Executive Room, 1 King Bed
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Sports & activities

  • Golf course
  • Tennis court

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9225)

4.6 /5This average is based on 9225 reviews

Cleanliness
Sleep quality
Value
Service
Location
MM
Madihah M Sep 2025

Great massage experience at the Spa

Stayed at the hotel, and went for a spa massage. Got a 20% discount so it was a great deal. My massage therapist was Yanna, who was able to identify what I really needed after she assessed the stiffne...

show more

UA
Umesh A Sep 2025

Excellent

Excellent treatment very relaxing and calming by Emma highly recommended and knowledgeable expert at this service ….

H
hsuhaimiKuala Lumpur, Malaysia Sep 2025

Great stay

great service from ms dhia at the reception, ziela at the lobby lounge and rozie, huzaifah, rean, shikin and lynn at lemon garden. outstanding service from mr mahadir at the concierge. eventhough i'...

show more

VF
V F Sep 2025

Great Hotel!

We had a few problems with our room but within a short space of time everything was sorted. The second day I lost my watch and within a few hours security had found it, thank you! Enjoying our stay an...

show more

T
Trek31148159019 Sep 2025

A Truly Memorable Birthday Celebration at Shangri-La KL

We had the most wonderful and memorable stay at Shangri-La KL on 30–31 August to celebrate my husband’s birthday, and I couldn’t be happier with how everything turned out. From the very beginning, She...

show more