Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.7
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Executive Room, 1 King Bed
419 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Executive Room, 1 King Bed
Flexible Rate
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Family Room, 1 King Bed (Premier)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Family Room, 1 King Bed (Premier)
Flexible Rate
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Family Executive King
796 sq ft
Bathrobe
Bathroom Amenities
Shower
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Family Executive King
Flexible Rate
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Executive Room, 2 Twin Beds
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Executive Room, 2 Twin Beds
Flexible Rate
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Horizon Club, Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Executive Room, 1 King Bed (Business)
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 1 King Bed (Business)
Flexible Rate
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Deluxe Room, 1 King Bed
398 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Deluxe Room, 1 King Bed
Flexible Rate
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Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Premier Room, 2 Twin Beds (Selection)
861 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Sports & activities

  • Golf course
  • Tennis court

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9519)

4.7 /5This average is based on 9519 reviews

Cleanliness
Sleep quality
Value
Service
Location
O
Odyssey60440891248 May 2026

Staycation

Overall all my stay in Shangri La was good and I really enjoyed it. The Horizon club was a new experience for us and all the staff are very polite and helpful especially Kelly and Ray, Ina assisting u...

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W
Wanderer15685169505 May 2026

Pool service

We were really happy about the service in the pool of the hotel. Especially I would like to say ‘thank you’ to Fadhil and Daniel!

N
neelad2024 May 2026

World Class Service

Christine, is amazing. I was meet by the door with a beautiful smile from Christine. Felt like royalty. Exceptional service with above and beyond customer service.

1
101elainecDubai, Emirate of Dubai May 2026

Excellent Hospitality, Every Single Time

This is my third time staying at Shangri-La Kuala Lumpur, and it is truly one of those special hotels that makes you feel at home every time you return. The hotel offers an excellent atmosphere — lux...

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D
Daydream29182749709 May 2026

Excellent service

There is a warm hospitality each time I visit, especially from the horizon lounge. Ina makes excellent masala tea . Thanks to Feez for arranging the meal during cocktail. The manager , Noryati and ...

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