11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Premier Room, 2 Twin Beds (Selection)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Deluxe Room, 1 King Bed
398 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Family Room, 1 King Bed (Premier)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Family Executive King
796 sq ft
Bathroom Amenities
Shower
Baby cot
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Family Executive King
Flexible Rate
3 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Executive Room, 1 King Bed
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
show more
Executive Room, 1 King Bed
Flexible Rate
3 adults
Executive Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Dining
Restaurant
Breakfast
Bar
Pool bar
Sports & activities
Golf course
Tennis court
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Transport Services
Airport transfer
Limousine service
Shuttle service
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Entertainment & Leisure
Outdoor swimming pool
Kid's club
Parking Facilities
Private parking
Valet parking
Cleaning Services
Laundry facilities
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9303)
4.6 /5This average is based on 9303 reviews
Cleanliness
Sleep quality
Value
Service
Location
CJ
Chan JJan 2026
Memorable
Just stayed there for a short trip sponsored by my oversea aunt.
Coming from someone who also works in a hotel, I am amazed at how well kept the hotel is, despite its age.
Plus my aunt can be on the ...
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M
melissalU7066GNJan 2026
Huge let down. Overpriced basic and pretentious if past glories
5 star no way ! tired dated room adequate but certainly not luxury. Bars close closes at 11. But worse the breakfast this morning. Dirty noisy more like work canteen. staff wiping tables off onto t...
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HR
Hao Rui TJan 2026
Very happy for the experience
I eas cisited lemon garden dining last week Saturday, ms Shermin was warm welcome me and my family while escorted to lemon garden restaurant much appreciated for the kind service in suangri-la hotel....
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4
46luckylSydney, Australia Jan 2026
Horizon club thumbs up
We spent 3 nights in a family suite at the Shangri-La KL and were blown away by the hospitality and kindness demonstrated by all the staff especially in the Horizons Club.
Xiinweii, front desk manage...
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B
BigKevTravelsBristol, United Kingdom Jan 2026
Outstanding hotel
We stayed in this fabulous hotel on our way to and from Australia. The staff do deliver on ‘Malaysian hospitality’ and a shout to Nabilah on the reception. Everything about it is top class
Memorable
Just stayed there for a short trip sponsored by my oversea aunt. Coming from someone who also works in a hotel, I am amazed at how well kept the hotel is, despite its age. Plus my aunt can be on the ...
show more