Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel room image
Executive Room, 1 King Bed (Business)
419 sq ft
Bathroom Amenities
Shower
Baby cot
show more
Executive Room, 1 King Bed (Business)
Flexible Rate
hotel room image
Executive Room, 1 King Bed
419 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Executive Room, 1 King Bed
Flexible Rate
hotel room image
Family Room, 1 King Bed (Premier)
861 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
show more
Family Room, 1 King Bed (Premier)
Flexible Rate
hotel room image
Family Executive King
796 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Family Executive King
Flexible Rate
hotel room image
Executive Room, 2 Twin Beds
419 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
show more
Executive Room, 2 Twin Beds
Flexible Rate
hotel room image
Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
show more
Premier Room, 1 King Bed (Selection)
Flexible Rate
hotel room image
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bathrobe
Bathroom Amenities
Shower
show more
Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
hotel room image
Deluxe Room, 1 King Bed
398 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Deluxe Room, 1 King Bed
Flexible Rate
hotel room image
Premier Room, 2 Twin Beds (Selection)
861 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Premier Room, 2 Twin Beds (Selection)
Flexible Rate
hotel room image
Horizon Club, Executive Room, 1 King Bed
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Horizon Club, Executive Room, 1 King Bed
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Sports & activities

  • Golf course
  • Tennis court

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9325)

4.6 /5This average is based on 9325 reviews

Cleanliness
Sleep quality
Value
Service
Location
T
Trail56335607767 Feb 2026

My sweet Second Home like SLKL

I am so happy to back in Malaysia especially in Shangri-La KL. I appreciated to Ms. Xinwen, Christine, Desmond and Noryati’s best service to me. When I arrived at the Shangri-La KL they greeted me as ...

show more

T
Traveler58020379258 Feb 2026

🌟 5 Stars Service

My go-to hotel in KL! The front office team is always welcoming, professional, and attentive. They truly make every stay special. I will definitely be back and recommend this hotel to my friends. Than...

show more

G
Getaway07174796920 Feb 2026

Great location and atmosphere

My favourite place to stay in KL. The front office team always takes great care of me and never fails to impress. Their service is consistently warm and attentive. I will definitely return and highly ...

show more

GY
Gulshan Y Feb 2026

Horizon

Good service from hotel. We wrongly book but the staff from horizon club. Feez help to sort it out. Nice room and good service from staff. Syakir

P
Passport60404477003 Feb 2026

Excellent hospitality

I would like to compliment the excellent service of the horizon staff , special mention Feez, Baktia, Many, Nizam, Chang and Syakir. Always attentive and helpful.