Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 1 King Bed (Business)
Bathroom Amenities
Shower
Baby cot
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Executive Room, 1 King Bed (Business)
Flexible Rate
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Deluxe Room, 1 King Bed
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Deluxe Room, 1 King Bed
Flexible Rate
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Executive Room, 1 King Bed
Internet access
Flat Screen TV
Cable/satellite TV
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Executive Room, 1 King Bed
Flexible Rate
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Premier Room, 2 Twin Beds (Selection)
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
Bathroom Amenities
Shower
Baby cot
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Family Room, 1 King Bed (Premier)
Complimentary tea & coffee
Mini-bar
Bed turn down service
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Family Room, 1 King Bed (Premier)
Flexible Rate
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Family Executive King
Complimentary tea & coffee
Mini-bar
Private dining area
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Family Executive King
Flexible Rate
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Executive Room, 2 Twin Beds
Baby cot
Complimentary tea & coffee
Mini-bar
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Executive Room, 2 Twin Beds
Flexible Rate
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Premier Room, 1 King Bed (Selection)
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Horizon Club, Executive Room, 1 King Bed
Baby cot
Complimentary tea & coffee
Mini-bar
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Sports & activities

  • Golf course
  • Tennis court

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9275)

4.6 /5This average is based on 9275 reviews

Cleanliness
Sleep quality
Value
Service
Location
R
Road36086229306 Dec 2025

Exceptional Service & A Special Shout

The hospitality at Shangri-La is absolutely unmatched! Everyone is so warm, welcoming, and genuinely helpful. A special shout-out to the doorman, Iwan, he greeted us every day with the biggest smile a...

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M
mr_singh_ukUK Dec 2025

Wonderful stay at the Shangri-La

Absolutely wonderful stay at the Shangri-La in Kuala Lumpur. Great location with Petronas Towers, KL Tower, Bukit Bintang and Jalan Alor only 10 minutes walk away. Fabulous lobby area and good sized, ...

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K
kms1975Faridabad, India Dec 2025

Great ambience and facilities

Rooms were good spacious . Hotel had a nice ambience and staff very courteous . Location was very good near to twin towers and many Indian restaurants around

S
ssxguySussex, UK Dec 2025

Rather disappointing

Stayed three nights in a Horizon Club Room; it had a small sitting area and we appreciated the fresh fruit. The Club Lounge had decent spreads for breakfast and evening canapés (complementary drinks 5...

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D
Departure27802842939 Dec 2025

Home Away From Home!

Last two months this has become like my second home!! The stay is so comfortable. Literally everyone at the front desk is amazing!! Irwan at the entrance always greets guests with a smile and tries to...

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