Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Premier Room, 2 Twin Beds (Selection)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Executive Room, 1 King Bed (Business)
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 1 King Bed (Business)
Flexible Rate
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Deluxe Room, 1 King Bed
398 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Deluxe Room, 1 King Bed
Flexible Rate
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Family Room, 1 King Bed (Premier)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Family Room, 1 King Bed (Premier)
Flexible Rate
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Family Executive King
796 sq ft
Bathroom Amenities
Shower
Baby cot
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Family Executive King
Flexible Rate
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Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Horizon Club, Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
hotel room image
Executive Room, 1 King Bed
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
show more
Executive Room, 1 King Bed
Flexible Rate
hotel room image
Executive Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 2 Twin Beds
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Sports & activities

  • Golf course
  • Tennis court

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9303)

4.6 /5This average is based on 9303 reviews

Cleanliness
Sleep quality
Value
Service
Location
CJ
Chan J Jan 2026

Memorable

Just stayed there for a short trip sponsored by my oversea aunt. Coming from someone who also works in a hotel, I am amazed at how well kept the hotel is, despite its age. Plus my aunt can be on the ...

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M
melissalU7066GN Jan 2026

Huge let down. Overpriced basic and pretentious if past glories

5 star no way ! tired dated room adequate but certainly not luxury. Bars close closes at 11. But worse the breakfast this morning. Dirty noisy more like work canteen. staff wiping tables off onto t...

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HR
Hao Rui T Jan 2026

Very happy for the experience

I eas cisited lemon garden dining last week Saturday, ms Shermin was warm welcome me and my family while escorted to lemon garden restaurant much appreciated for the kind service in suangri-la hotel....

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4
46luckylSydney, Australia Jan 2026

Horizon club thumbs up

We spent 3 nights in a family suite at the Shangri-La KL and were blown away by the hospitality and kindness demonstrated by all the staff especially in the Horizons Club. Xiinweii, front desk manage...

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B
BigKevTravelsBristol, United Kingdom Jan 2026

Outstanding hotel

We stayed in this fabulous hotel on our way to and from Australia. The staff do deliver on ‘Malaysian hospitality’ and a shout to Nabilah on the reception. Everything about it is top class