11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 1 King Bed (Business)
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Deluxe Room, 1 King Bed
398 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Executive Room, 1 King Bed
419 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Room, 1 King Bed (Premier)
861 sq ft
Bathrobe
Bathroom Amenities
Shower
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Family Executive King
796 sq ft
Baby cot
Bed turn down service
In-room massage
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Family Executive King
Flexible Rate
3 adults
Executive Room, 2 Twin Beds
419 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
show more
Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Parking Facilities
Private parking
Valet parking
Cleaning Services
Laundry facilities
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
Transport Services
Airport transfer
Limousine service
Shuttle service
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
Entertainment & Leisure
Outdoor swimming pool
Kid's club
Dining
Restaurant
Breakfast
Bar
Pool bar
Sports & activities
Golf course
Tennis court
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9225)
4.6 /5This average is based on 9225 reviews
Cleanliness
Sleep quality
Value
Service
Location
MM
Madihah MSep 2025
Great massage experience at the Spa
Stayed at the hotel, and went for a spa massage. Got a 20% discount so it was a great deal. My massage therapist was Yanna, who was able to identify what I really needed after she assessed the stiffne...
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UA
Umesh ASep 2025
Excellent
Excellent treatment very relaxing and calming by Emma highly recommended and knowledgeable expert at this service ….
H
hsuhaimiKuala Lumpur, Malaysia Sep 2025
Great stay
great service from ms dhia at the reception, ziela at the lobby lounge and rozie, huzaifah, rean, shikin and lynn at lemon garden.
outstanding service from mr mahadir at the concierge.
eventhough i'...
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VF
V FSep 2025
Great Hotel!
We had a few problems with our room but within a short space of time everything was sorted. The second day I lost my watch and within a few hours security had found it, thank you! Enjoying our stay an...
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T
Trek31148159019Sep 2025
A Truly Memorable Birthday Celebration at Shangri-La KL
We had the most wonderful and memorable stay at Shangri-La KL on 30–31 August to celebrate my husband’s birthday, and I couldn’t be happier with how everything turned out. From the very beginning, She...
Great massage experience at the Spa
Stayed at the hotel, and went for a spa massage. Got a 20% discount so it was a great deal. My massage therapist was Yanna, who was able to identify what I really needed after she assessed the stiffne...
show more