11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 2 Twin Beds
Wheelchair accessible
Bathrobe
Bathroom Amenities
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Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Premier Room, 2 Twin Beds (Selection)
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
Baby cot
Complimentary tea & coffee
Mini-bar
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Executive Room, 1 King Bed
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Room, 1 King Bed (Premier)
Baby cot
Complimentary tea & coffee
Mini-bar
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Family Executive King
Bathroom Amenities
Shower
Baby cot
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Family Executive King
Flexible Rate
3 adults
Premier Room, 1 King Bed (Selection)
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Horizon Club, Executive Room, 1 King Bed
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Horizon Club, Club Room, 2 Twin Beds
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Deluxe Room, 1 King Bed
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Entertainment & Leisure
Outdoor swimming pool
Kid's club
Sports & activities
Golf course
Tennis court
Transport Services
Airport transfer
Limousine service
Shuttle service
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
Parking Facilities
Private parking
Valet parking
Cleaning Services
Laundry facilities
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Dining
Restaurant
Breakfast
Bar
Pool bar
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9271)
4.6 /5This average is based on 9271 reviews
Cleanliness
Sleep quality
Value
Service
Location
D
Daydream39788422157Nov 2025
good service and quality of food
The food tastes good. The servers who are fennie , Jun young and pohling also gave the good quality of service to us. Feel happy and willing to visit again. Will recommended to my friends and family’s...
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S
smaug57Portsmouth, United Kingdom Nov 2025
Great hotel in a great location
Needed a change of hotel due to unforeseen changes to our holiday plans. Offered the Shangri-La. Could never afford this hotel in the UK so went for it. Joined their Circle Group. Had a 2-night stay. ...
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WT
Wendy TNov 2025
Service at the Shanghai La has been perfect, I had an exceptional massage in the spa with Yana
Service at the Shanghai La has been perfect, I had an exceptional massage in the spa with Yana after several long haul flights.
TK
Tom KNov 2025
Amazing stay SRL Nov 2025
Amazing spa a bit outdated but the sauna and steamroom are amazing. The coldpool is super amazing. Staff in Yanna’s teams is very helpful.
O
O6757TWrenemMakati, Philippines Nov 2025
Weeklong 28th wedding anniversary celebration at Shangri-la KL
Extra special 28th wedding anniversary spent at the Shangri-La Kuala Lumpur for a week long celebration. From the moment we arrived, the special arrangement in the room, cake and the horizon club's b...
good service and quality of food
The food tastes good. The servers who are fennie , Jun young and pohling also gave the good quality of service to us. Feel happy and willing to visit again. Will recommended to my friends and family’s...
show more