"Great people, great place"
I am a frequent traveller and must say that this hotel is by far one of the best 5 star hotels we've stayed at. My family and I stayed at this hotel for 10 nights and my in-laws for 5. The service and their rooms were amazing. When I travel again, I certainly will be sure to stay again at the Shangri-la. We stayed in the Executive suite and the breakfast was great.
"Lemon Garden Cafe"
Since the renovation was completed, I wanted to try the buffet as I have heard and read many good reviews. The seafood, the most talked about portion of their buffet, was unfortunately disappointing to me. The muscle had an odd taste.. the crab wasn't fresh.. the prawn had little meat.. Despite that, their Chinese dishes was quite tasteful. This is especially the case for their soup. The choices of dessert was also incredible. Throughout the buffet dinner, I'm also thankful to the staff. The waiter that was responsible for my zone was highly accommodating. The manager was also kind to allow me sit at a table that was meant for their hotel guest. I believe they do have a good reputation for their services. While I was there, I notice that many businessmen appear to have made successful deals with their guest.
"This hotel and staff is our no 1 for Asia"
We love to stay in the Shangri-la in Asia. - The service of the staff is great. Easily best in class - Breakfast in the morning is a real treat. The choice and quality is difficult to beat. - the Horizon club lounge is worth the extra cost. Atmostphere is inviting and matches the shangri-la style. The service is good as well and the food nice - The rooms are a bit classic and might need an update, but Bathroom and beds are fine. - We like the swinngpool. Beautiful and for us its a pleasure to spend an entire day here. - Cold fruit water is provided free of charge. Nice. If the area where it is located and the price are ok, it is a "no brainer" to book here. Tip, look at the shangri-la site or become a golden circle (loyalty program) member for interesting offers. Enjoy !
"A KL favorite!"
This hotel is amazing. Stayed here for a weekend in July 2017 in a junior suite with club access. Truly amazing service, great view from our room, the food was good and everything was neat and tidy. The club area is nice, so is the staff, and the pool area is cosy! They offer a decent gym with lots of different equipment too. Really nothing to put my finger on in a negative sense. Breakfast gets a little crowded if you don't go there early.
"good location, great foods"
our first trip to kl in 35yrs! the fist time was honeymoon. What a coincidence! the opposite side is merlin hotel then,concorde hotel now, we stayed. -near gokl bus stop. -great breakfast buffet. -kind staff.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM