Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 2 Twin Beds
Flexible Rate
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Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Premier Room, 2 Twin Beds (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Executive Room, 1 King Bed (Business)
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Executive Room, 1 King Bed (Business)
Flexible Rate
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Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Executive Room, 1 King Bed
Flexible Rate
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Family Room, 1 King Bed (Premier)
861 sq ft
Bathroom Amenities
Shower
Baby cot
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Family Room, 1 King Bed (Premier)
Flexible Rate
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Family Executive King
796 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Family Executive King
Flexible Rate
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Deluxe Room, 1 King Bed
398 sq ft
Bathrobe
Bathroom Amenities
Shower
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Deluxe Room, 1 King Bed
Flexible Rate
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Horizon Club, Executive Room, 1 King Bed
419 sq ft
Bathroom Amenities
Shower
Baby cot
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Sports & activities

  • Golf course
  • Tennis court

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9246)

4.6 /5This average is based on 9246 reviews

Cleanliness
Sleep quality
Value
Service
Location
F
Flyer21300599607 Oct 2025

Perfect dining spot in town

Shang Palace - Always a great experience here. Consistent and delicious food, excellent service, and such a cozy spot to dine in town.

JG
Jess G Oct 2025

Spa Treatment was AMAZING

I 100% recommend that you visit the Spa! I had the oxygen facial and deep tissue massage from Yanna and she was absolutely excellent! Wish I could go back again! The hotel is fantastic overall.

RG
Reavae G Oct 2025

Ask for Junah

Junah did an amazing job with my massage. My massage was from head to toe. She applied medium to light pressure and I left feeling relaxed and rejuvenated! She was also very nice and kind. I highly re...

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A
Alvinthedog1 Oct 2025

Fabulous Stay

Beautiful hotel with very friendly attentive staff. Especially from Mann who greeted us everyday with a warm smile and a little chat. It was our honeymoon and they upgraded us and left rose petals and...

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F
fukokfulTokyo, Japan Oct 2025

Memorable stay

We had a truly memorable stay at Shangri-La. Together with my son’s family, we first gathered in Phuket and then extended our trip with a stay at Shangri-La, Kuala Lumpur. Communication prior to our a...

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