11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Family Room, 1 King Bed (Premier)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Deluxe Room, 1 King Bed
398 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Executive Room, 1 King Bed
419 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Executive King
796 sq ft
Bathroom Amenities
Shower
Baby cot
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Family Executive King
Flexible Rate
3 adults
Executive Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
show more
Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
Cleaning Services
Laundry facilities
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Entertainment & Leisure
Outdoor swimming pool
Kid's club
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Parking Facilities
Private parking
Valet parking
Transport Services
Airport transfer
Limousine service
Shuttle service
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Dining
Restaurant
Breakfast
Bar
Pool bar
Sports & activities
Golf course
Tennis court
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9263)
4.6 /5This average is based on 9263 reviews
Cleanliness
Sleep quality
Value
Service
Location
TB
Travel BReading Nov 2025
Excellent Shangri-La service but dated pool and spa
Once again staying at our favourite hotel chain and first time visitors to Shangri-La KL. Amazing welcome, lovely reception, the smells the flowers and attentive staff. Taken up to the executive club ...
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Q
Quest31754728247Kuala Lumpur, Malaysia Nov 2025
LEMON GARDEN: Great Food, Best Service! 👍🍋
The Lemon Garden on LL Level has the most wonderful buffet, with all kinds of food, Western, Malay, Chinese, Indian, plus nice desserts and drinks. Everything tasted fresh and good. 😋
The staff ar...
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Q
quality_and_valueHHI Nov 2025
Amazing massage
Janna is absolutely amazing! From the moment I walked in, she made me feel completely comfortable and relaxed. Her technique is both soothing and deeply effective—she knows exactly how to find and rel...
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RP
Ryshel PLondon, United Kingdom Nov 2025
Great massage!
Had the most wonderful aromatherapy massage with Yanna! She was so hospitable to me and my friend, and really friendly. We definitely feel more prepared and relaxed before our long flight back! Thank ...
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DJ
Dewina JOct 2025
Best wellness experience & facility in the gym & spa at Shangri-La Hotel, Kuala Lumpur. Recommended.
Great experience in spa with all the facilities .. the gym also good.. Yanna was great. She is very friendly.. Thank you Yanna.. 🥰
Excellent Shangri-La service but dated pool and spa
Once again staying at our favourite hotel chain and first time visitors to Shangri-La KL. Amazing welcome, lovely reception, the smells the flowers and attentive staff. Taken up to the executive club ...
show more