11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 1 King Bed
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Room, 1 King Bed (Premier)
861 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
419 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Deluxe Room, 1 King Bed
398 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Family Executive King
796 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Family Executive King
Flexible Rate
3 adults
Executive Room, 2 Twin Beds
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
show more
Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Premier Room, 2 Twin Beds (Selection)
861 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
Parking Facilities
Private parking
Valet parking
Transport Services
Airport transfer
Limousine service
Shuttle service
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Entertainment & Leisure
Outdoor swimming pool
Kid's club
Dining
Restaurant
Breakfast
Bar
Pool bar
Sports & activities
Golf course
Tennis court
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Cleaning Services
Laundry facilities
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9317)
4.6 /5This average is based on 9317 reviews
Cleanliness
Sleep quality
Value
Service
Location
T
Traveler58020379258Feb 2026
🌟 5 Stars Service
My go-to hotel in KL! The front office team is always welcoming, professional, and attentive. They truly make every stay special. I will definitely be back and recommend this hotel to my friends. Than...
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G
Getaway07174796920Feb 2026
Great location and atmosphere
My favourite place to stay in KL. The front office team always takes great care of me and never fails to impress. Their service is consistently warm and attentive. I will definitely return and highly ...
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GY
Gulshan YFeb 2026
Horizon
Good service from hotel. We wrongly book but the staff from horizon club. Feez help to sort it out. Nice room and good service from staff. Syakir
P
Passport60404477003Feb 2026
Excellent hospitality
I would like to compliment the excellent service of the horizon staff , special mention Feez, Baktia, Many, Nizam, Chang and Syakir. Always attentive and helpful.
O
Odyssey14023115186Feb 2026
I like this hotel.
The hotel location is excellent, Tye room I got in 18th floor is very nice and clean , overall very nice staff, many thanks to Mohammed Aliif and Fazrul in the concierge department, they are very poli...
🌟 5 Stars Service
My go-to hotel in KL! The front office team is always welcoming, professional, and attentive. They truly make every stay special. I will definitely be back and recommend this hotel to my friends. Than...
show more