Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Premier Room, 1 King Bed (Selection)
861 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Premier Room, 2 Twin Beds (Selection)
861 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Family Executive King
796 sq ft
Baby cot
Bed turn down service
In-room massage
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Family Executive King
Flexible Rate
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Executive Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 2 Twin Beds
Flexible Rate
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Horizon Club, Executive Room, 1 King Bed
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
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Executive Room, 1 King Bed (Business)
419 sq ft
Baby cot
Complimentary tea & coffee
Mini-bar
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Executive Room, 1 King Bed (Business)
Flexible Rate
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Deluxe Room, 1 King Bed
398 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Deluxe Room, 1 King Bed
Flexible Rate
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Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Executive Room, 1 King Bed
Flexible Rate
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Family Room, 1 King Bed (Premier)
861 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Family Room, 1 King Bed (Premier)
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Sports & activities

  • Golf course
  • Tennis court

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9313)

4.6 /5This average is based on 9313 reviews

Cleanliness
Sleep quality
Value
Service
Location
P
Paradise62389459453Malaysia Feb 2026

PARADISE!

My three-day stay at Shangri-La was nothing short of wonderful. The atmosphere was serene and deeply peaceful; truly a place to unwind and feel at home. A special mention to Amirul, an exceptional sta...

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S
SKA20142014Fairfax, Virginia Feb 2026

Exceptional!!

An exceptional stay at Shangri-La Kuala Lumpur! The hotel perfectly blends luxury, comfort, and warm hospitality. The rooms were spacious, elegant, and immaculately clean, with beautiful views and ver...

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PP
premala p Jan 2026

arthurs bar and grill

Thank you very much for your exemplary service Ms Aisha For delivering the pasta i had ordered altho i had wanted to collect it on my own. Tq for going out of your way to bring some extra tomato based...

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I
Inspire53790103137 Jan 2026

Was very good stay..

Thanks to Liew Khai Choi for her great support.. very helpful and welcoming. She upgraded our rooms for all four of us and made a late checkout..

AC
Alessandro CPeschiera del Garda, Italy Jan 2026

Perfect like always

Third hotel of the Shangri-La chain that I’ve stayed at. Nothing to complain about — by now it’s a safe choice you can book with your eyes closed. Rooms are extremely comfortable and fully equipped wi...

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