Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 2 Twin Beds
Wheelchair accessible
Bathrobe
Bathroom Amenities
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Executive Room, 2 Twin Beds
Flexible Rate
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Premier Room, 2 Twin Beds (Selection)
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
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Executive Room, 1 King Bed (Business)
Baby cot
Complimentary tea & coffee
Mini-bar
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Executive Room, 1 King Bed (Business)
Flexible Rate
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Executive Room, 1 King Bed
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Executive Room, 1 King Bed
Flexible Rate
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Family Room, 1 King Bed (Premier)
Baby cot
Complimentary tea & coffee
Mini-bar
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Family Room, 1 King Bed (Premier)
Flexible Rate
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Family Executive King
Bathroom Amenities
Shower
Baby cot
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Family Executive King
Flexible Rate
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Premier Room, 1 King Bed (Selection)
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Premier Room, 1 King Bed (Selection)
Flexible Rate
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Horizon Club, Executive Room, 1 King Bed
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
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Horizon Club, Club Room, 2 Twin Beds
Internet access
Flat Screen TV
Cable/satellite TV
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
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Deluxe Room, 1 King Bed
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Deluxe Room, 1 King Bed
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Sports & activities

  • Golf course
  • Tennis court

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9271)

4.6 /5This average is based on 9271 reviews

Cleanliness
Sleep quality
Value
Service
Location
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Daydream39788422157 Nov 2025

good service and quality of food

The food tastes good. The servers who are fennie , Jun young and pohling also gave the good quality of service to us. Feel happy and willing to visit again. Will recommended to my friends and family’s...

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smaug57Portsmouth, United Kingdom Nov 2025

Great hotel in a great location

Needed a change of hotel due to unforeseen changes to our holiday plans. Offered the Shangri-La. Could never afford this hotel in the UK so went for it. Joined their Circle Group. Had a 2-night stay. ...

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WT
Wendy T Nov 2025

Service at the Shanghai La has been perfect, I had an exceptional massage in the spa with Yana

Service at the Shanghai La has been perfect, I had an exceptional massage in the spa with Yana after several long haul flights.

TK
Tom K Nov 2025

Amazing stay SRL Nov 2025

Amazing spa a bit outdated but the sauna and steamroom are amazing. The coldpool is super amazing. Staff in Yanna’s teams is very helpful.

O
O6757TWrenemMakati, Philippines Nov 2025

Weeklong 28th wedding anniversary celebration at Shangri-la KL

Extra special 28th wedding anniversary spent at the Shangri-La Kuala Lumpur for a week long celebration. From the moment we arrived, the special arrangement in the room, cake and the horizon club's b...

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