11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Horizon Club, Executive Room, 1 King Bed
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Deluxe Room, 1 King Bed
398 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bed turn down service
In-room massage
Smoking rooms
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
419 sq ft
Bathroom Amenities
Shower
Baby cot
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Executive Room, 1 King Bed
419 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
show more
Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Room, 1 King Bed (Premier)
861 sq ft
Bathrobe
Bathroom Amenities
Shower
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Family Executive King
796 sq ft
Complimentary tea & coffee
Mini-bar
Private dining area
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Family Executive King
Flexible Rate
3 adults
Executive Room, 2 Twin Beds
419 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
show more
Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
Parking Facilities
Private parking
Valet parking
Cleaning Services
Laundry facilities
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Entertainment & Leisure
Outdoor swimming pool
Kid's club
Dining
Restaurant
Breakfast
Bar
Pool bar
Transport Services
Airport transfer
Limousine service
Shuttle service
Sports & activities
Golf course
Tennis court
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9362)
4.6 /5This average is based on 9362 reviews
Cleanliness
Sleep quality
Value
Service
Location
G
G1855IVtonywMar 2026
Would not recommend
I normally don’t write negative reviews, especially for a hotel I was genuinely excited to stay at. I had been looking forward to experiencing one of the Shangri-La hotels. Unfortunately, due to the r...
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D
Discover06538454135Mar 2026
Honest review to the hotel and the staff
i had a wonderful and amazing experience at the Shangri-La Kuala Lumpur. One staff member truly stood out for their kindness and professionalism. Her attention to detail and willingness to help with a...
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D
deasyc2023Mar 2026
Best service and hospitality
I had a wonderful stay at Shangri-La Kuala Lumpur. The hotel is beautiful, comfortable, and perfectly located. What made our stay truly special was the exceptional hospitality from Hana from Horizon C...
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O
OnAir735490Mar 2026
Recommend
Great central location we stayed in the Horizon club suite and it was very clean and modern with city views.we had breakfast in the club lounge which was very good and peaceful Ina was friendly and he...
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N
NorthStar23302166141Mar 2026
Excellent Guest Experience
The hotel’s overall service is exceptional. Rooms are clean and well appropriated. The sap services are fantastic and the property is beautiful and close to so much. I would recommend booking at the H...
Would not recommend
I normally don’t write negative reviews, especially for a hotel I was genuinely excited to stay at. I had been looking forward to experiencing one of the Shangri-La hotels. Unfortunately, due to the r...
show more