Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel image
hotel room image
Executive Room, 2 Twin Beds
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
show more
Executive Room, 2 Twin Beds
Flexible Rate
hotel room image
Premier Room, 1 King Bed (Selection)
861 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Premier Room, 1 King Bed (Selection)
Flexible Rate
hotel room image
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Premier Room, 2 Twin Beds (Selection)
Flexible Rate
hotel room image
Horizon Club, Executive Room, 1 King Bed
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Horizon Club, Executive Room, 1 King Bed
Flexible Rate
hotel room image
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
Bathrobe
Bathroom Amenities
Shower
show more
Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
hotel room image
Executive Room, 1 King Bed (Business)
419 sq ft
Bed turn down service
In-room massage
Smoking rooms
show more
Executive Room, 1 King Bed (Business)
Flexible Rate
hotel room image
Executive Room, 1 King Bed
419 sq ft
Complimentary tea & coffee
Mini-bar
In-room safe (laptop compatible)
show more
Executive Room, 1 King Bed
Flexible Rate
hotel room image
Family Room, 1 King Bed (Premier)
861 sq ft
Complimentary tea & coffee
Mini-bar
Bed turn down service
show more
Family Room, 1 King Bed (Premier)
Flexible Rate
hotel room image
Deluxe Room, 1 King Bed
398 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
show more
Deluxe Room, 1 King Bed
Flexible Rate
hotel room image
Family Executive King
796 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
show more
Family Executive King
Flexible Rate

Location

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre

Amenities

Transport Services

  • Airport transfer
  • Limousine service
  • Shuttle service

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar

Business facilities

  • Business centre
  • Computer hire
  • Conference facilities
  • Mobile telephone hire
  • Secretarial

Reception services

  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage
  • Ticket counter

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Laundry facilities

General amenities

  • Air conditioning
  • Elevator
  • Garden
  • Safety deposit box

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Hammam
  • Fitness centre
  • Yoga studio
  • Beauty salon

Sports & activities

  • Golf course
  • Tennis court

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Butler
  • Daily newspaper
  • Doctor on call

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard

About this property

Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur

Reviews

  • Tripadvisor Reviews (9264)

4.6 /5This average is based on 9264 reviews

Cleanliness
Sleep quality
Value
Service
Location
D
Dreamer24006288187 Nov 2025

Lunch at Shang Palace

I had lunch at Shang Palace, the food was amazing, and the staff Fennie and Jun Yong provided excellent service. I’d definitely come back again!

TB
Travel BReading Nov 2025

Excellent Shangri-La service but dated pool and spa

Once again staying at our favourite hotel chain and first time visitors to Shangri-La KL. Amazing welcome, lovely reception, the smells the flowers and attentive staff. Taken up to the executive club ...

show more

Q
Quest31754728247Kuala Lumpur, Malaysia Nov 2025

LEMON GARDEN: Great Food, Best Service! 👍🍋

​The Lemon Garden on LL Level has the most wonderful buffet, with all kinds of food, Western, Malay, Chinese, Indian, plus nice desserts and drinks. Everything tasted fresh and good. 😋 ​The staff ar...

show more

Q
quality_and_valueHHI Nov 2025

Amazing massage

Janna is absolutely amazing! From the moment I walked in, she made me feel completely comfortable and relaxed. Her technique is both soothing and deeply effective—she knows exactly how to find and rel...

show more

RP
Ryshel PLondon, United Kingdom Nov 2025

Great massage!

Had the most wonderful aromatherapy massage with Yanna! She was so hospitable to me and my friend, and really friendly. We definitely feel more prepared and relaxed before our long flight back! Thank ...

show more