11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
4.6
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Executive Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Executive Room, 2 Twin Beds
Flexible Rate
3 adults
Premier Room, 1 King Bed (Selection)
861 sq ft
Bathroom Amenities
Shower
Smoking and Non-Smoking
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Premier Room, 1 King Bed (Selection)
Flexible Rate
3 adults
Premier Room, 2 Twin Beds (Selection)
861 sq ft
Smoking and Non-Smoking
Bed turn down service
In-room massage
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Premier Room, 2 Twin Beds (Selection)
Flexible Rate
3 adults
Horizon Club, Club Room, 2 Twin Beds
419 sq ft
In-room safe (laptop compatible)
Laptop-friendly workspace
Air conditioning
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Horizon Club, Club Room, 2 Twin Beds
Flexible Rate
3 adults
Executive Room, 1 King Bed (Business)
419 sq ft
Bathrobe
Bathroom Amenities
Shower
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Executive Room, 1 King Bed (Business)
Flexible Rate
2 adults
Executive Room, 1 King Bed
419 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Executive Room, 1 King Bed
Flexible Rate
3 adults
Family Room, 1 King Bed (Premier)
861 sq ft
Bathroom Amenities
Shower
Baby cot
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Family Room, 1 King Bed (Premier)
Flexible Rate
4 adults
Family Executive King
796 sq ft
Internet access
Flat Screen TV
Cable/satellite TV
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Family Executive King
Flexible Rate
3 adults
Deluxe Room, 1 King Bed
398 sq ft
Bathrobe
Bathroom Amenities
Shower
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Deluxe Room, 1 King Bed
Flexible Rate
2 adults
Horizon Club, Executive Room, 1 King Bed
419 sq ft
Bathroom Amenities
Shower
Baby cot
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Horizon Club, Executive Room, 1 King Bed
Flexible Rate
3 adults
Location
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Suria KLCC Shopping Centre and Petronas Twin Towers. This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.6 mi (0.9 km) from Kuala Lumpur Convention Centre.
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia - City Centre
Amenities
Parking Facilities
Private parking
Valet parking
Cleaning Services
Laundry facilities
General amenities
Air conditioning
Elevator
Garden
Safety deposit box
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Hammam
Fitness centre
Yoga studio
Beauty salon
Dining
Restaurant
Breakfast
Bar
Pool bar
Sports & activities
Golf course
Tennis court
General services
Wedding
Wi-Fi
Babysitting
Multilingual staff
Complimentary tea & coffee
Butler
Daily newspaper
Doctor on call
Reception services
Reception
Concierge
Currency exchange
Luggage storage
Ticket counter
Business facilities
Business centre
Computer hire
Conference facilities
Mobile telephone hire
Secretarial
Transport Services
Airport transfer
Limousine service
Shuttle service
Entertainment & Leisure
Outdoor swimming pool
Kid's club
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard
About this property
Location
Malaysia>Kuala Lumpur>City Centre
Number of rooms
662
Shangri-La Hotel - Kuala Lumpur
Reviews
Tripadvisor Reviews (9246)
4.6 /5This average is based on 9246 reviews
Cleanliness
Sleep quality
Value
Service
Location
F
Flyer21300599607Oct 2025
Perfect dining spot in town
Shang Palace - Always a great experience here. Consistent and delicious food, excellent service, and such a cozy spot to dine in town.
JG
Jess GOct 2025
Spa Treatment was AMAZING
I 100% recommend that you visit the Spa! I had the oxygen facial and deep tissue massage from Yanna and she was absolutely excellent! Wish I could go back again!
The hotel is fantastic overall.
RG
Reavae GOct 2025
Ask for Junah
Junah did an amazing job with my massage. My massage was from head to toe. She applied medium to light pressure and I left feeling relaxed and rejuvenated! She was also very nice and kind. I highly re...
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A
Alvinthedog1Oct 2025
Fabulous Stay
Beautiful hotel with very friendly attentive staff. Especially from Mann who greeted us everyday with a warm smile and a little chat. It was our honeymoon and they upgraded us and left rose petals and...
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F
fukokfulTokyo, Japan Oct 2025
Memorable stay
We had a truly memorable stay at Shangri-La. Together with my son’s family, we first gathered in Phuket and then extended our trip with a stay at Shangri-La, Kuala Lumpur. Communication prior to our a...
Perfect dining spot in town
Shang Palace - Always a great experience here. Consistent and delicious food, excellent service, and such a cozy spot to dine in town.