Shangri-La Hotel, Paris, is located in a 19th-century residence in the elegant 16th arrondissement of Paris, one of the most revered neighbourhoods in the city.
of TripAdvisor Travelers recommend this hotel
"Magical wedding in Paris"
My husband and I stayed here for 4 nights during our "elopement" weekend. The staff was friendly and helpful, the property was absolutely stunning, and our reception dinner at L'Abeille was delicious. I would highly recommend the Shangri-La if you are looking for a very special holiday.
We stayed at the Shangri La from July 6 to July 12th and our experience was pure, glimmering perfection. We arrived from spending a week in Italy and were exhausted. Due to some unavoidable issues, our room was not ready. Noting our exhaustion from the flight from Naples, the hotel manager Dina noted found us an alternative room with an upgrade. Dina and the rest of the Shangri La staff were warm, enthusiastic, kind and attentive every single day of our stay. We asked for a tour of the hotel (just to know where the pool and other amenities were located), but received so much more. We were toured through the most glorious ball rooms, balconies and corners of the hotel that spilled over with history, culture and exquisite charm. The room was fantastic and our view of the Eiffel Tower was unimaginable. The room had a gorgeous bathroom with a steam shower and full bath which accommodated our distinct preferences. We had dinner at Shang Palace and brunch at La Bauhinia and thoroughly enjoyed it. I cannot express how grateful I am for our experience at the Shangri La and will most certainly be returning soon!
"Great hotel not cheap option tgough"
Here for a trip with my niece who has never been to Paris. Great location and reasonably ok room size, knowing the standard of European hotels. Service in keeping with shangri la standard. It is in a historic building so really nice decor. The location is good takes us 10 min to walk to Eiffel Tower. Great for the first timer. If you are looking for something more atmospheric suggest to explore le Marais.
"Just WOW WOW WOW! Simply the best for our Paris wedding! (this is a long review)"
I've visited Paris 16 times in the last 17 years. As you might imagine, I've stayed at many different Parisian hotels over the years (including plenty of upscale properties). That said, my experience staying (and having a wedding ceremony) at the Shangri La was truly a once-in-a-lifetime experience. The property itself was the star of the show. The hotel was formerly a palace of one of Napoleon's descendants -- Prince Roland Bonaparte (and they still refer to the property as a "Palace" vs. a 5 or 6 star property). From the driveway, to the lobby, the furnishings, the grand lobby staircase, the spa and restaurants, this place is the pinnacle of luxury lodging in Paris (so much so that Jay-Z and Beyonce stayed there in one of the hotel's "Signature" suites last summer). We booked a duplex Eiffel Tower Terrace suite and had a symbolic wedding ceremony there in the shadow of the Eiffel Tower. The room was nice, the terrace was large enough to accommodate 9 of our family members with chairs. We were staying with our families at another hotel for a couple of days before the wedding. When my fiancé (now wife) and I went to the Shangri-La the day before our check-in, we were hoping to see the room (or a comparable room) so that we could figure out where to put chairs, champagne buckets etc for the ceremony the next day which was starting at 6pm. We also wanted to make sure the hotel would honor its stated 3pm check-in policy to allow us to set-up, get dressed etc. When we arrived, we encountered a tall/blonde woman working at the front desk (whose name I think was Amelie Loupe) who was beyond UNHELPFUL. She was actually difficult to deal with and was a bit abrasive (to say the least). The vibe she gave off was off-putting and similar to a word that rhymes with "witchy"! When we asked if it would be possible to see the room she said that wouldn't be possible as it was occupied (totally understood). When we asked to confirm we'd be able to check-in at 3p (again as per the hotel's stated/published policy) she told us she couldn't confirm that because there was a VIP guest in the suite we'd been assigned and that there was no way to find out when that person would check-out and she was not willing to ask. She also said there was no way to confirm what time we could check-in as they'd have to clean the room, etc. HUH'!'! INCROYABLE AS THE FRENCH SAY! This was clearly not a viable option as we had vendors, a cake and our families scheduled to arrive in advance of the 6p start time. Although we explained that to her and no matter how nice and respectful we were, this person Amelie, seemed determined to make our experience a challenging one. She seemed to be a “hater” if you know what that means. Given that the nightly cost of our suite was about $3,000 USD, there was no way we were going to settle for this type of response and unhelpful attitude. I asked to speak with one of the 2 people from the hotel sales department that we'd been in contact with via phone from the US while we were setting up the reservation 5 months before (Charlotte Emond and Charlotte Bertrand). It was at that point that everything changed for the better and our "magical" Shangri-La experience began. The sales department team was unavailable at the time due to a meeting, but the Manager on Duty at the front desk (Julie Maubert) came out from the back office and began to assist us. SHE WAS ABSOLUTELY AMAZING!!!! JUST WOW! She had drinks and chocolates brought to the front desk while we waited for one of the 2 Charlottes to become available. She also helped us by asking how many chairs would be needed, if we wanted/needed rose petals, balloons, champagne buckets, etc. MOST IMPORTANTLY, SHE CHECKED IN THEIR SYSTEM AND CONFIRMED THERE WAS INDEED A SUITE OF THE SAME THE TYPE WE RESERVED THAT WOULD INDEED BE AVAILABLE BY 3PM THE NEXT DAY AND THAT THERE WOULD BE NO PROBLEM TO CHECK US IN AT 3P. SHE ALSO INDICATED WE COULD CALL THE NEXT MORNING TO SEE IF WE COULD GET IN EVEN EARLIER THAN 3P. This one act made all the difference in the world as we were actually able to get into the room the next day early (around 2p)! When Charlotte came down, she kindly showed us around the hotel, took us to see the Signature Suite (which was beyond our budget!) and she confirmed that the alternate duplex terrace suite had the better view of the Eiffel Tower anyway (which it did).. As we departed the hotel, she assured us everything would be set-up in the suite to our liking. She also pointed out a key front desk staffer who would be our point of contact the next day when we arrived. By the way, the bell staff and driveway staff were exceptional as well for helping with bags, securing taxis, etc. Upon arrival the next day, the front desk person (Maria Gurnova) was SUPER HELPFUL (again offering drinks and chocolates and also the opportunity to check in discreetly in the lounge -- full VIP experience). When our wedding cake vendor was delayed that afternoon, Maria (and the concierge desk staff) were very helpful by placing repeated calls to the vendor to update the cake's ETA and then storing our leftover wedding cake overnight in the hotel fridge as a courtesy. As promised, everything in the room was as we requested. The ceremony went off without a hitch and both Maria and Julie were there (and still being helpful) as we were checking out the following day. I CANNOT SAY ENOUGH IN PRAISE OF THE ABOVE MENTIONED STAFFERS AS THEY UNDERSTOOD HOW TO TREAT CLIENTS AND HELPED MAKE OUR EXPERIENCE MEMORABLE AND STRESS-FREE TO SAY THE LEAST. The Spa was great (especially the pool and outdoor patio) and the breakfast at the restaurant was quite good too (and it was included in our room rate). The room service food was quite good and usually delivered promptly in 30 minutes or less. My only nit-pick comment re: food would be that they need better croissants (ha!). The ones at their property were a little bready and not as flaky as the "better" croissants you can find all over Paris. We are already discussing/planning an anniversary trip back to Paris next summer and we look forward to staying at the Shangri La hotel again! If you are considering getting married in Paris and need a venue, consider the Shangri-La as you WILL NOT be disappointed (and your photos will be amazing)...
"Reg and Gabriel Pycroft visit"
The Shangri La in Paris is an outstanding hotel in every way and always my hotel of choice in a city that has many fine hotels. The decor, the quality of the rooms and most of all the charm and efficiency of all the staff sets this hotel apart. I would recommend the Shangri La without hesitation ...
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM