Shangri-La Hotel, Paris, is located in a 19th-century residence in the elegant 16th arrondissement of Paris, one of the most revered neighbourhoods in the city.
of TripAdvisor Travelers recommend this hotel
Everything is fantastic. My room was huge, well equipped and functional. The lounge and the lobby are wonderful. The staff was very smiley, welcoming and so nice. It was really a lovely stay in Paris. Thank you
"Fit for an Emperor"
What a pleasant surprise this was! We knew it would be somewhat grand and 6-star; however, it exceeded our expectations in every way. We stayed here as part of a very high level business group and we needed every thing to go perfectly. Our advance team assured us that we would find the accommodation, entertaining rooms, meeting rooms, and spa/gym to be "suitable." In fact: 1) theaccommodation was spectacular (fabulous view of the Eiffel Tower), faultless rooms even for those without the view! 2) the entertaining rooms (9 or 10 metre high ceilings grandly kit out with Louis XV gilt chandeliers, ornate plaster and gold ceilings, huge mirrors etc), even our very senior government guests were very impressed ; 3) meeting rooms same as above in 2) 4) unbelievable pool and spa -- 16 metres x 5 metres pool We chose this hotel in part because of its superior security arrangements--something many visitors don't know about the beautiful grand Parisian hotels is that they vary widely in their security situation. Yes security is good...but it's the hotel itself that will bring us back. Oh, did I mention the food is spectacular' The breakfast is one of the best Paris can offer (get it included in your booking if you're a group). We had a wonderful lunch. And fantastic dinners suitable for any Big Wig Entourage. The hotel was built in 1896 by a great nephew of Napoleon. I'm sure the Emperor himself would have loved it!
"At opening one of the refinest hotels that since downgraded in several ways"
At check in guest used to be greeted with a welcome glass of champagne and breakfast was offered in several very tempting formulas. Service was very refined and attentive: all this has somewhat deteriorated: buffet breskfast, no welcome drink, delays at spa services and changes of bookings, keys to room that dont function. The stiff tried to handle all this with care and tried to make up for it, but it still is a pity that the once perfect fusion of french and far east refinement has not been upheld adequatly...
"My Dream Trip...."
We recently returned home from my 60th Bday trip and the Shangri-La was our first stop for four of the seven fabulous nights in Paris! We had a Terrace View Room since I've been wanting to come to Paris since I was 11 and my 6th grade teacher taught us French. Enough on my pity party it was so worth the wait!! ( And my husband love it too-phew!!) From the moment Roman met us at our car and immediately took us to our gorgeous room and until the end of our stay we were treated like royalty. Elegantly appointed, our room was perfect and had the absolute best view of the Eiffel Tower. It shimmers on the hour starting at 9pm until I think midnight, but I never made it that late. Obviously nighttime was a more spectacular but we sat on our terrace during the day when time allowed. The concierge staff is top notch. I communicated with several of them while planning before we arrived. Anthony, Marie Charlotte and Julien were outstanding as well as their co-workers. The emails were always answered promptly. We had the VIP Airport Transfer upon arrival. A greeter meets you as you deplane with a sign-whisks you through passport control, fast track customs service, gets your luggage and takes you to the Mercede E Class. Worth every penny if you ask me. 275E. They also offer a simple airport transfer for 150E if you don't need a babysitting service like us... They planned a trip to Versailles for us with a private driver one day and another to Veuve Clicquot cellars-both magnificent. The guides were very knowledgeable and so pleasant to be around. Plus, the charge can go to your room so you don't have to worry about several transactions. They also had the 2-Day Museum pass waiting for us at their desk which I had requested. Just great service . I had many restaurants in mind before we came which included La Fontaine de Mars, Le Coq Rico, Josephine Chez Dumonet and Le Deux Magots. They suggested Chez Monsieur and Le Petit Retro--all wonderful choices but I'm not going to go into detail or this will be too long....... Incredible hotel, incredible staff, incredible city!!
"HONESTLY "THE BEST CUSTOMER SERVICE HOTEL IN THE WORLD!!!""
We have been blessed to stay at many opulent, great service 5 star hotels around the world (including the Shangri-La in Sydney), but the customer service at Shangri-La Paris is a step above the rest - deserves 6 stars just for this!! Julien and his front staff made us feel like Royalty every time we entered/left hotel - it was like our own personal palace. We saw them treating all guests this same way. I just don't know how they do it - very highly trained. It is a gorgeous, opulent hotel but not over the top - just perfect! They have security but yet you feel very comfortable and never looked down upon. No question for the concierge was ever a bother - they were great as was the bellmen/door staff. We had a terrace Eiffel Tower view which was great as we were celebrating some special occasions. The hotel was also great pre-arrival about responding to emails. If you are looking for a luxurious hotel in Paris, best views, and the VERY BEST customer service - then look no further than Shangri-La Paris! Truly a once in a lifetime hotel and destination!!!! 3 staff members walked us out upon check out and waved to us goodbye while we were driving away - made me tear up, the nicest send off ever - felt like family!!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM