Shangri-La Hotel, Paris, is located in a 19th-century residence in the elegant 16th arrondissement of Paris, one of the most revered neighbourhoods in the city.
of TripAdvisor Travelers recommend this hotel
18 reviews 5.0 star rating 11/19/2017 We just visited Paris last week and I have to say the Shangri-La is one of the most amazing hotel experiences we have ever had. From the moment we walked in the door we were treated like royalty. Evan greeted us after a long plane ride and car ride from the airport to the hotel. We were concerned that our room would not be ready since we had arrived hours before check in. Evan was outstanding at making us feel at home and let us know our room was ready early. The food was amazing, the room service and they even had amazing vegan options. The concierge was over the top helpful. The Eiffel tower views from our room was fantastic. Such a beautiful hotel, great location and outstanding service.
"Excellent hotel and staff"
As an Asian based chain, this hotel wasn't on my radar for Paris until recommended by a friend. The hotel did not disappoint. Public spaces are lovely, our room was excellent (do consider a suite with a deck - the views are stunning). The building has a great history and has been beautifully restored. Location near the Eiffel Tower means great views, but also a perfect location for taking a run in the morning. Every member of the staff was excellent. I would call out in particular our contact at the concierge desk Anthony, who worked with us on dining reservations and brought some excellent suggestions together with perfect coordination.
"Two Nights in Paris"
We had a remarkable time in Paris and the highlight was our stay at the Shangri-La! The location of the hotel is perfect to walk and visit most of the sights of this wonderful city. The true secret to Shangri-La is the quality of the staff. Everyone was a true delight and focused upon making our stay there very special. I cannot recommend this hotel enough. It will be our destination for all future visits to Paris!
"My son's very happy birthday"
Service was excellent even before we arrived in Paris through the prompt and patient replies to our email queries about room and restaurant reservations. And the standard of service did not waver until we checked out. We stayed in Shangri-la Paris from 25-28 October 2017. After a long flight from Manila, we arrived in Paris very early in the morning and I was expecting to have no room yet and just leave our luggage at the hotel. To our delight, we were escorted to our room which was ready and turned down in case we wanted to rest/sleep after the flight. We had complimentary drinks, fruits, and pastries to boot! It was everything we needed to freshen up before meeting up with a friend for lunch. Two days after we arrived was our son's 8th birthday. At breakfast that day, the staff surprised him with a birthday french toast that had a lit candle and gold-foiled chocolate saying "Happy birthday, Lucas!". We spent the day out and returned early evening to change for our dinner at the hotel's L'Abeille restaurant. When we stepped out of our room, staff members were waiting outside with colorful balloons and a trolley of goodies for Lucas. There was a lovely Lego-inspired cake (so delicious!), bottled fruit juices, a folder of pictures to color, and a birthday card signed by the staff. At L'Abeille, my son ordered an off-menu truffle pasta which he loved and after dinner, the staff gifted him with a polo shirt embroidered with his name. The whole day was an incredibly thoughtful and unexpected surprise for us, and my son was beyond overjoyed. My husband and I do not have enough superlatives to express our appreciation for the way Shangri-la Paris made Lucas feel special on his birthday.
"Hospitality truly at its finest"
What a truly magnificent stay at the Shangri La Paris. From the moment we arrived to the moment we checked out we could not fault the service, this is hospitality truly at its finest. Upon entering the hotel we were greeted by warm and friendly staff members and accompanied to the beautiful lounge where we were offered refreshments whist awaiting to check in. We arrived a few hours early for check in and knew we wouldn’t be able to go straight to our room but we were happy to drop off our bags and explore the city, however the Assistant front office manager had our room turned around within an hour of arrival and insisted he called us when ready if we were to leave the hotel for lunch. The concierge team enquired if we wanted lunch and what cuisine we preferred then suggested a local café from our conversation and made us a reservation directly so we wouldn’t have to wait. Excellent local knowledge of the city and the team made our arrival very easy going with good directions and a map of the city. Before being shown to our room, on return to the hotel, we were offered a historical tour of the building, this was a great first impression of the hotel and an experience I will not forget as we were given access to private event suites and the gardens. A rather nice touch to our arrival in Paris. Our room was spectacular, all the amenities you could ask for and charming turndown service providing bottled water, slippers and an evening poem placed on the bed. The private balcony opened up with beautiful white French doors to reveal the Eiffel tower and a view of the river. This view was undisrupted and I could not have imagined being any closer to the tower, perfect location, breathtaking views. The purpose of this trip was to celebrate my birthday and the staff members certainly made me feel special during our stay. We were greeted with a bottle of champagne and a delicious birthday cake when checking in to our room compliments of the hotel. The next morning was my actual birthday and when leaving the hotel on that morning every member of staff were delightful and greeted me with a ‘happy birthday’, what an extraordinary and thoughtful touch this was. When we arrived back to the hotel that same day to my surprise the team had replaced the birthday cake (that was eaten on that morning, of course) and kindly replaced the empty bottle of champagne with a new bottle accompanied by a personalised note from the team. This was an unexpected surprise and a true moment of going that extra mile for their guests. Not only did we received these additions in our room for my birthday, whilst waiting for our taxi downstairs later that evening the wonderful assistant front office manager ensured to wish me a happy birthday proceeded by another gift, a Shangri La Candle. We could not have asked for anything more from of stay for this special occasion and the experience far surpassed what I could have only imagined from a 5* property. A special thank you to the Assistant front office manager Julien Perello who simply could not do enough for us during our stay. We would highly recommend this hotel to anyone visiting Paris, the Eiffel tower view suite is well worth the upgrade and every moment of our stay was made exceptional and truly remarkable by the team, the beautiful features of the hotel and stunning interior was a bonus to walk through every day. Mr & Mrs Connolly – In house from 24th October 2017
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM