of TripAdvisor Travelers recommend this hotel
It was such a great experience with Shangri La. You all really live up to the reputation of excellent customer service and host. We can definitely feel the homely culture and team spirit of your employees. The smiles are genuine and warm. We really enjoyed the care and attention from this lovely "family" during our stay. Please extend our thank you to Cory and her team (including Angela and Emi) for their attentiveness and friendliness; the lifeguards Elaine and Uncle Bernard for being so professional yet friendly to all pool guests; to staff Paul for helping us to blow up over unicorn float; the efficient housekeeping crew and many who have helped creating wonderful memories for our mini-honeymoon. It was awesome!
"Thumbs-up to Valley Wing @ Shangri-La Singapore"
So we decided to have a 'staycation' at the Shangri-La. We spent the long weekend at a place not too far. Thank goodness the Valley Wing was an awesome place. With lots of fun and good food we left with a bigger waist.
"In memory of my dad trip."
Cannot fault the staff at this hotel. Always on hand and vigilante to your needs. Very friendly and always smiling. Place has had a re-vamped and it has a fresh look. There is a nice ambience and the colours complemented with each other and the surroundings. Personally, I like what they have done. The Line restaurant served a good selection of breakfast. Only crit I have on this occasion is that I had no hot water in the shower and despite bringing this to the attention at the concierge desk no less than 3 times nothing appeared to have been done about it so I was quite disappointed.
"Deceiving for such a brand"
Pretty good welcome, and comfort average good. But service even gentle is not at the right level. Italian restaurant excellent, and good fitness centre and swimming pool. Restaurants and bars close very soon, smoking a cigar with a drink becomes difficult. Fortunately some people try to do their best to help you. Deco is really good. Thank you for the nier at 11pm!
We stayed at Valley Wing. Room is big and spacious with a good pool view and some greenery. Toilet is spacious and well equipped, Very relaxing and food is not an issue at all. A convenient location, away from the city traffic and yet can stroll to Orchard belt for shopping. Great hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM