Shangri-la Hotel Surabaya

120 Jl. Mayjend Sungkono, Surabaya, Indonesia
4.4
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Horizon Club Executive 1 King
527 sq ft
In-room safe
Telephone
Smart TV
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Horizon Club Executive 1 King
Flexible Rate
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Deluxe Room - Playful Staycation
In-room safe
Telephone
Smart TV
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Deluxe Room - Playful Staycation
Flexible Rate
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Deluxe Room, 1 King Bed
376 sq ft
In-room safe
Telephone
Smart TV
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Deluxe Room, 1 King Bed
Flexible Rate
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Executive Room, 1 King Bed
527 sq ft
Toothbrush and toothpaste available
Bathroom Amenities
Smoking and Non-Smoking
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Executive Room, 1 King Bed
Flexible Rate
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Horizon Club Deluxe 1 King
376 sq ft
In-room safe
Telephone
Smart TV
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Horizon Club Deluxe 1 King
Flexible Rate
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Deluxe Room, 2 Twin Beds
376 sq ft
Toothbrush and toothpaste available
Bathroom Amenities
Smoking and Non-Smoking
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Deluxe Room, 2 Twin Beds
Flexible Rate
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Executive Suite
904 sq ft
Toothbrush and toothpaste available
Bathroom Amenities
Smoking and Non-Smoking
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Executive Suite
Flexible Rate

Location

When you stay at Shangri-La Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Pakuwon Mall. This family-friendly hotel is 1.2 mi (1.9 km) from Ciputra World Mall and 1.3 mi (2.1 km) from Surabaya Town Square.

120 Jl. Mayjend Sungkono, Surabaya, Indonesia

Amenities

House Rules

  • Pets not allowed

General services

  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • VIP Facilities
  • Daily newspaper

Parking Facilities

  • Public parking

Reception services

  • 24-hour front desk
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Express Check-in / Check-out
  • Luggage storage
  • Ticket counter
  • Tourist information

Cleaning Services

  • Dry cleaning
  • Laundry facilities
  • Ironing service
  • Shoeshine

Business facilities

  • Fax/photocopying
  • Meeting/Banquet Facilities

Transport Services

  • Car hire
  • Shuttle service

Entertainment & Leisure

  • Outdoor swimming pool
  • Children's playground
  • Nightclub/DJ

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

Sports & activities

  • Golf course
  • Tennis court

Dining

  • Restaurant
  • Bar
  • Snack Bar
  • Room service

General amenities

  • Gift Shop
  • Air conditioning
  • Designated smoking area
  • Disabled access
  • Elevator
  • Safety deposit box
  • Shops in hotel

Conditions

Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Diners Club, Japan Credit Bureau (JCB)

About this property

Location
Indonesia>Surabaya
Number of rooms
368
Shangri-la Hotel Surabaya

Reviews

  • Tripadvisor Reviews (1061)

4.4 /5This average is based on 1061 reviews

Cleanliness
Sleep quality
Value
Service
Location
H
Hamdi1925Rio de Janeiro, State of Rio de Janeiro April 2026

Lovely place to visit i recommend

It was a Lovely experience with Lovely people i like the place very much specially Frisca she was very helpful and charming

Z
Z7925JLmichaelgCarlsbad, California April 2026

Forever Young

What a wonderful property. I first stayed here 20 years ago. The property has aged well. There have been some changes, but everything is wonderful. The grand entrance, the fragrance in the air, the...

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M
manhsd28Amsterdam, North Holland Province April 2026

A stay w comfort and relaxation

As always, the hotel staff are in great hospitality. They are always polite and sincere. Anticipate my needs and comfort. The room is comfortable with relaxing asmosphere. Tailor-made to my needs. E...

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A
agusprianggau March 2026

The staff attitude and profesionalisme

All is good, the staffs are very helpful and friendly.