When you stay at Shangri-La Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Pakuwon Mall. This family-friendly hotel is 1.2 mi (1.9 km) from Ciputra World Mall and 1.3 mi (2.1 km) from Surabaya Town Square.
120 Jl. Mayjend Sungkono, Surabaya, Indonesia
Amenities
Transport Services
Car hire
Shuttle service
General amenities
Gift Shop
Air conditioning
Designated smoking area
Disabled access
Elevator
Safety deposit box
Shops in hotel
Wellness facilities
Spa
Massage
Indoor jacuzzi
Sauna
Fitness centre
Beauty salon
Non-smoking rooms
House Rules
Pets not allowed
Parking Facilities
Public parking
Reception services
24-hour front desk
Concierge
Currency exchange
ATM/cash machine on site
Express Check-in / Check-out
Luggage storage
Ticket counter
Tourist information
Cleaning Services
Dry cleaning
Laundry facilities
Ironing service
Shoeshine
Entertainment & Leisure
Outdoor swimming pool
Children's playground
Nightclub/DJ
Sports & activities
Golf course
Tennis court
Dining
Restaurant
Bar
Snack Bar
Room service
General services
Wi-Fi
Babysitting
Multilingual staff
Honeymoon
VIP Facilities
Daily newspaper
Business facilities
Fax/photocopying
Meeting/Banquet Facilities
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Diners Club, Japan Credit Bureau (JCB)
About this property
Location
Indonesia>Surabaya
Number of rooms
368
Shangri-la Hotel Surabaya
Reviews
Tripadvisor Reviews (1068)
4.4 /5This average is based on 1068 reviews
Cleanliness
Sleep quality
Value
Service
Location
L
LinnaGTSingapore June 2026
Rating: ⭐⭐⭐️⭐️⭐️
Shangri-La Surabaya gets 5 stars from me because of the people, not despite the problems. I had several issues during my stay, but the team handled them with real ownership.
*YoHanes at Horizon Club*...
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F
fadlye2026May 2026
Great hospitality
What a great hospitality, i got early check in to prepare for my meeting.
Rating: ⭐⭐⭐️⭐️⭐️
Shangri-La Surabaya gets 5 stars from me because of the people, not despite the problems. I had several issues during my stay, but the team handled them with real ownership. *YoHanes at Horizon Club*...
show more