"Excellent - 5 Star Service"
Stayed here for two weeks the hotel is absolutely gorgeous and service is excellent. As we were long stay guests we received a preference sheet upon our arrival and were able to specify things such as how we would like our room serviced and when. Throughout our stay our rooms were serviced daily and we received nightly turn down service, during which they not only prepared your room for the night but cleaned your bathroom and restocked amenities as well. All stay were happy to help and service centre was excellent in meeting all our needs and requests throughout our stay. Location of hotel was excellent on 5 minute walk from Sydney harbour and even less to loads of shops and restaurants. Would highly recommend this hotel and may stay here again when visiting Sydney.
"Spectacular views and luxurious stay"
Couldn't have asked for more! We had a wonderful stay- the room was very well appointed and had an amazing view. Location was great (close to The Rocks). Quiet location and staff were very friendly and eager to make our stay an enjoyable one.
Thank you to Eric at the checkin desk for upgrading From a deluxe harbour room to one of the horizon rooms, it was amazing. Our view was fantastic, had a lovely view of the harbour. One of the nicest hotels I've ever stayed in!
"Gorgeous stay in luxury Shangri La"
We had a beautiful stay at this hotel a few months ago, we had booked a club floor room, and had access to the wonderful club lounge serving all day refreshments and evening drinks with canapes, also a lovely breakfast... the staff in the lounge were outstanding.... our room was beautiful with a large comfy bed and luxury bathroom, all the staff were very helpful and friendly, the room was spotlessly clean..... lovely views from this hotel from the club lounge..Truly worth staying here, highly recommended.....5 stars .....
"Great hotel, awesome location."
Great hotel in an awesome location with outstanding view! Friendly helpful service. Check-in staff excellent and doorman always said hello. Lovely comfortable room with a view over the Opera House (windows could do with a clean!) Bed comfy, bathroom amenities good and a turn down service at the end of the day.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM