of TripAdvisor Travelers recommend this hotel
The hotel/room are very clean and modern with an amazing signature aroma. The staff is friendly and keen with attention to detail. We were there on our way to get married and the staff made our stay extra special. I personally enjoyed the room features and the details in the decor and welcoming into our room. We didn’t expect to receive a special note about our upcoming marriage - that was super special! 💝 Thank you for the attention and making our stay even better!!
"The name says it all"
Spent four nights at the Shangri-La Vancouver and was very pleased with the large room and their excellent staff. The executive suite with balcony was well appointed and very comfortable. I would definitely recommend this hotel.
"Elegant, Serene, Customer-focused"
I was able to try this hotel for the first time and stayed 2 nights. Customer service started the moment I walked in, by the Concierge who deftly steered me to the registration desk and where I was greeted by the warm and welcoming calm demure of two seasoned professional hosts. I was fortunate to get upgraded to an Executive King with a balcony which had stunning views in several directions and with a cup of coffee I sat at the patio table and took in the magic of the moment. The hotel is beautifully decorated and appointed and staffed with service experts who couldn't have been more pleasant and welcoming. The bed was very comfortable and the bathroom very luxurious. There are many amenities right beside or very close to the hotel, including coffee shops and restaurants as well as an urban grocery store. One of my highlights of my run from the hotel along the beautiful Coal Harbour seawall, a very easy distance to walk or run from the Shangri-La. I would highly recommend staying at the Shangri-La Hotel, Vancouver. You'll feel like you had a fantastic getaway and will leave relaxed and looking forward to the next visit.
"Top Notch Hotel"
From the moment you enter the lobby of the hotel for checkin you feel sincerely welcomed by the staff.the rooms are beautifully designed and the beds and bedding make for an excellent night for a peaceful sleep. The breakfast is included in the hotel room price and it’s one of the r Best and the staff is exceptional. We had AK serve us on several occasions and he was genuinely a very good person and a top notch waiter. Jenny ,a concierge, was very helpful in setting up trips for us and always had a smile. The housekeeping staff went out of their way to clean the room each day and left it spotless. Bravo to all!
Serene urban oasis - a retreat in the heart of the city. We had a Deluxe One Bedroom Suite that was spacious and well-designed. Larger in real life than it appears in the hotel's website pics. The bathroom was to die for and the balcony a delight. Ample living space and dining area. The bed was exceptionally comfortable. Nespresso machine and well stocked mini-bar. Room service breakfast was very well done. Spa services quite good and in a stunningly large and well appointed treatment room. Only niggles: the high-tech lighting and shade controls are themselves lit and can be a bit bright in the bedroom necessitating a book or magazine propped against to block the light pollution. Also, as others have mentioned, it would be nice to have a separate shades/sheers control for the balcony door area rather than having to open the shades in the entire living area of suite just to access the balcony door. But these are very, very minor. Service was excellent, efficient and friendly. Hotel is well-located for exploring the city by foot.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM