"A Beautiful Hotel."
This is a fantastic hotel. I can thoroughly recommend it. Beautiful Setting, lovely rooms and friendly attentive staff. It’s just a great Hotel for family’s or couples as it has an adults only are and pool.
Many thanks to Marii Gadova for the help and responsiveness! We thank all the employees of kids club (especially Hannah and the March), our daughter Milan every day wanted to spend there))) Many thanks to the caretaker Matin in the children's pool for the kindness and attention to our six-year-old boy Artem, a special child.
I don't like the pool area and beach, there are too many benches and make the pool area and beach look overcrowded. Overall service is pretty good except room service (no one picks up the phone) and front desk and lobby staff are friendly and attentive.
"Child and allergy friendly "
Staff were very friendly, and plenty of entertainment for my 3 year old. He loved the soft play area, where the staff were very friendly and interactive with the children, and the animal balloon twisting during breakfast. Little things made him happy, like the child buffet section (he loved the animal shaped fruit on a skewer!). Best of all I was impressed by the buffet where most (if not all) of the food had labels with allergens clearly stated (both in word and picture form). There was an allergen free section, with allergen free hot food and a fridge stocked with soy and rice milk, and soy yogurt. I have been to two 5-star resorts voted as most family friendly resorts in Europe and Rasa Sentosa has surpassed them in this area.
"Just a One Night Experience"
Had a one night stay at this property and it would be unfair to make broad comments after such a short stay however some things I felt worthy of mention. Staff were courteous, friendly and helpful. The room (we enjoyed a top floor ocean view) was very clean, well appointed with a large comfortable bed, pillows that turn into pillow cases when you put your head on them, and a great balcony to sit out on and take in the view day or night. Breakfast was a queuing affair, something my lady does not enjoy however the variety and quality of food on offer was very good. The façade of the building facing the water is indeed spectacular however the entry façade desperately needs the attention of the high pressure cleaner to get rid of the mould look and speaking of looks I do feel sympathy for the gentleman greeting guests with the little hat (a bit Hobbitish). A general observation,I would love someone to be sufficiently entrepreneurial to add to the Vivo shuttle by including other resorts and points of interest All in all we enjoyed our brief stay
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Please note that guests staying at the resort can expect a high level of noise from Siloso Beach during beach party festivals which are organised by a third party and not within the control of the resort.
As such, the resort shall not be liable or responsible for any complaints, grievances or distress that arises as a result of these events: