of TripAdvisor Travelers recommend this hotel
"Didnt like it"
I didnt like the air-condition. Water wasnt hot. You see a good price before u book and once u book ita 200 and more u have to pay even though the agency is saying the total amount is ... i really dont like what agencies are doing to us
"Fabulous Hotel and Great Reception "
Great location and amazing hospitality with all the staff special thanks to Tamer and Ramadan they have been so helpful and respectful they give me an (early check in and nice room upgrade with skyline view of burg al Arab ) all was good . Soon I will be back with my family
"an awesome property"
everything in this hotel was too good. the staff were absolutely too good, friendly , curteous, and ever willing to be of assistance.i was on the club floor and the room was heavenly. this was my first visit to this hotel and the staff at the reception were exceptional.the follow ups during my two day stay from all of them , I don't think I haven't experienced in many other hotels , like at this property. i can't think of staying in another hotel in Dubai, on my next visit.
The Sheraton at the Emirates Mall was a great choice made by our local Travel Agent. Being attached to the Mall it was very convenient as the Mall has everything you could ask for and on 44degC days there was no need to go outside. The service from all staff was excellent. We arrived at 2.00am, the café was open and we were able to have a bite to eat and a coffee before retiring. The room was excellent and one of the best on our 3 week holiday in Europe. I will be recommending Dubai and the Sheraton Emirates Mall to friends and family.
The hotel is very good , located about 30 minutes from the airport, reception team is welcoming and fast in checking in and out. Rooms were very clean and well serviced. Food is excellent , rich breakfast. They have an excellent Bar on the fifth floor , Bar tender is a very funny guy and makes your time enjoyable specially when traveling alone , direct access to the mall of emirates , one of the biggest Malls in Dubai, connected to a metro station. I go there every time in Dubai
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM