of TripAdvisor Travelers recommend this hotel
"Business & Tourist friendly location"
This hotel is actually in the building of Mall of Emirates - which means you have direct access to the Mall and you have direct access to the Metro station - 2 big advantages in Dubai. Good business hotel - very efficient staff. Design of the bathroom seemed a bit non-friendly with the shower area inside the bathtub - but not a big spoiler (but not good if you are a senior citizen). Great breakfast service with several options on the buffet.
"Great service and lication"
The Sheraton at mall of the emirates is a fantastic property , the biggest advantage is the direct access to mall of emirates thus a lot to do including great food and of course ski Dubai. The staff everywhere was very courteous true Sheraton hospitality. The shower was amazing ,I’ll miss that the most , oceralll thumbs up from me and my family
"Great hotel connected to mall of the Emirates"
We had a 22hr layover in Dubai and we wanted to get some rest and check out the mall. The hotel Staff couldn’t be more helpful allowing us to check in at 5am without an additional charge for an early checkin. The hotel is attached to the mall so it was very easy and the signage is very easy to understand. They also have an extensive 24hr room Service menu so we could order dinner at 6am in the morning. The room was very clean and the shower pressure was fantastic! Great place for a quick layover! Lovely and helpful staff!
"I enjoy reviewing this hotel"
I did review this hotel and I will do it every time I stay here. As for now this hotel is still on my top 5 UAE Hotel’s. I stayed this time with my wife and 4 girls. As always we booked 2 connecting rooms. This hotel is exactly maintaining the same service of every time. The location is great. The service is very good. The staff are very friendly. The price is good. The hotel is very clean. The guests love this hotel and they do come back. The mall is very nice. This hotel is prime in the UAE. My only comments that needs to be addressed is the breakfast in both locations needs attention. The food is not perfect as quality and collection. Service is good but the food is not meeting my standard. Also when they clean rooms they don’t give you enough things you may call them for more water or more soup or even shampoo. Over all this hotel has it alllll for every family and every guest. Have a great stay . Dr SD 2018. ( Thanks to staff Mr TariQ - Mr Hani- The great Arabic coffee man who always smiles and is very friendly). SD.
"My feed back experince after staying in the Sheraton"
My stay in the hotel was wonderful. I spent quality time due to Hotel location which connected to the mall. I found the hotel staff very helpful and friendly. Well recived at reception and Mss. Dipita Shame did her best to expedite our registarion and assign our room. She showed professional work. Highly appreciate her support. The Turkish restaurant excellent food.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM