of TripAdvisor Travelers recommend this hotel
"Krakow 3 day stay"
I frequent this hotel whenever I am in Krakow. Greate location. Fantastic service. Fantastic Brakfast. Renovated rooms with greate view. (if you pay for it.) Restaurant for dinner is ok but there are so many others in Krakow that its restourant does not stand out.
"WOW - great view, great soundproofing, excellent service"
would highly recommend splurging for a room with a view of the river - mine was a wall of windows with a spectacular view of the castle and river. The room itself was perfect - comfortable, lots of plugs near the bed, comfortable desk. The soundproofing was excellent and even the doors to the hallway closed quietly instead of slamming. If you have status with SPG, you will get a "gift" upon check-in. Wodka!!
"Excellent Hotel in Prime Locatiob"
This hotel is central and is well appointed with excellent rooms and suites maintained to a high standard We had a plumbing issue in our room which was addressed with complimentary access to the Club Lounge with food & drinks Free for 5 days. While Management was slow to address issue in the beginning and too much time lost making enquiries and trying to follow up;, the final result was very satisfactory and much appreciated beyond expectation Can highly recommend ommend this hotel
"Very nice hotel in great location with exceptional customer service"
The rooms and facilities were very nice - and the customer service was above and beyond. One of the young women at the front desk recommended and booked restaurants for us for 3 nights - all exceptional - even when we waited too late on a Saturday. Nice beds, great location, good gym.
"Outstanding hotel "
We stayed here for two nights. This hotel is well located between the castle and old town, both within walking distance. The rooms here are very comfortable and spacious. The breakfast is buffet style, with a chef available to take your request. Would recommend and stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM