Everything was as I expectedComment of G. Miguel , Costa Rica the 2016-10-10
"Very nice hotel with AMAZING pool"
This is a very nice property with a very friendly staff, clean rooms, very comfortable beds, and balconies overlooking the pool. The pools are fantastic! there are water slides, and huge swimming areas! There is also fire pits by the pools and an island style beach bar by the pools, all very nice amenities!
"Pretty good place to stay"
I stayed here for 2 nights recently. The hotel is one of many hotels on whatever road it's on (lol sorry, Orlando is kind of a jungle to me). The lobby is your typical lobby - tall ceilings, check in desk, hotel restaurant. I have to say, the commissary they have is very well stocked - it has everything from booze to snacks, ice cream, coffee, lunch and even arcade games. I was impressed. Check in was easy and friendly. The elevators are SLOW. But honestly, that was probably the biggest complaint. The rooms were nice and the bed was very comfortable. The AC was loud and either was freezing or was super hot but that is typical in a hotel I find. I loved the smell of the shampoo! The pool area is very fun - two pools with a bar. The restaurant breakfast was nicer than your average breakfast, it was $16. With so many options, I don't know if I would stay here again because of the additional fees of parking and resort, but maybe.
"First Impression was a big FAIL"
Check in was after 3pm and after 10+ hours of travel, I assumed our room had ample time for cleaning. I got upgraded to a higher floor with a view overlooking the pool instead of a parking lot or street which was a good thing because we utilized the balcony many times. It was a perk for being an SPG Gold Member. Our room was not cleaned, in fact pillows didn't have cases and beds weren't made and no towels to be found. We got another room, but it still needed to have pillows changed. We went from an Starwood Preferred floor to a higher floor in a different bldg. I was told that at that hotel it didn't matter; rooms were the same. The worse was no apology from the staff or management. I didn't complain, but I did completed the survey from the hotel. Only then did I receive an apology. This property is super close to shopping, dining, and Magic Kingdom. They provided a shuttle with many scheduled times. As far as the other Disney parks, the hotel offered a very limited schedule. Also if you are looking to get Disney tickets, you can buy them from the concierge, but you can actually save money buying online or stopping at one of the information centers located on the highway.
We recently stayed at the Sheraton Lake Buena Vista, and this was an amazing experience. The staff is incredibly friendly and helpful. The location is perfect, selection of restaurants at walking distance, 7/11 across the street, shuttle to Disney parks, two beautiful pools with slide for the kids and open until 11pm. After a long day at Disney, we were able to relax in the pool before going to sleep. Our room was located on the main floor, steps away from the pool which was extremely convenient. The restaurant in the hotel has amazing food at a reasonable price, we ate there 3 out of our 6 night stay. Good breakfast buffet as well. We ran out of clean clothes half way through and there is a laundry mat at the hotel which was perfect! Safe in the room, fridge with complimentary water bottles. We refrigerated them and brought them with us to Disney. Free wi-fi. Room had a sitting area, 2 tvs, absolutely perfect! Saturday nights, they show a kids movie at the pool, have a bond fire, very fun for the kids. A++++++. Will definitely stay there again on our next Orlando visit.
"Great for business and leisure!"
Was in town for a meeting but found the location to be great for leasire as well. Close to parks, restaurants and shopping. Meeting space was also great with wifi and comfortable seating for those of us not used to sitting all day.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM