"Hits all the marks"
I stayed at this hotel for 5 nights and would definitely recommend to anyone who's thinking about staying here. This was my first time staying in Downtown LA, so I had some reservations. However, the proximity of this hotel to so many great locations is fantastic. The hotel is newly renovated and has an amazing lobby. The Rooms are extremely clean and feel new. All the staff I interacted with were extremely helpful and professional. Would definitely stay here again.
"Great Modern Hotel, Friendly Staff"
I stayed at this hotel a few days ago. The hotel lobby and rooms are top shelf, newly refurbished and comfortable. The staff is warm and friendly, caring about their customers! Great central location!
"Epic Customer Service Team!!! "
I travel 2 weeks out of each month throughout the world for business. My family trip has been excellent from the time I arrived!! Front desk staff Francis and Benjamin provided flawless service!!!!!!!!! We will be returning because of you next month!!! Respectfully, The Y. Family!!!
Stayed here for 2 Nights after an international business trip before flying. Room was very nice, spacious and luxurious. In a great location in downtown LA. Very close to the staples center and nearby shops. Staff at the desk were very friendly and helpful and even allowed me to have late checkout without any further cost.
"Overall a nice hotel"
We went to LA to visit 'Universal and a few other tourist areas. We usually stay at Sheraton Hotels and except for the fact that it took them a while to get our room ready i liked the area and hotel. We had Club level which had a niece view of the city and your normal club lounge breakfast. Our room was clean and nice The only thing was parking i believe was a bit weird and they do NOT have a pool which our daughter did ot like of course. Overall we would return back. Oh and they have a Starbucks in the lobby.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM