"Sheraton stay "
What makes this hotel stay pleasant are the employees. The hotel grounds are nice although there was construction outside of hotel. The hotel connects to the mall next door which has restaurants, supermarket and numerous stores. During check in and check out Jesica was very helpful and told me about places to visit during my stay. Rooms are comfortable and clean. Pool was a good size. The indoor pool was heated and there are two hot tubs. The gym was not that big but was never crowded. At the bar downstairs Juan and Geraldo poured great drinks and where eager to share the history of Uruguay along with telling me places to visit. The breakfast was buffet style and I thought was great. Lots of choices no matter what your diet is. At breakfast Mariana and Virginia were very attentive always smiling while pouring my coffee. On the third Thursday of every month they have a special dinner and wine paring. I had a chance to attend this event thanks to Juan at the bar that told me about it. The chef has a special six course menu while it is paired by someone from the wine industry. The food was great the wine I was not crazy about. It does make for a fun night and a chance to meet the chef. Overall great stay here.
"Two week stay"
Stayed in this hotel for two weeks on business. I was well-taken care of by all of the staff. The room was more than comfortable and the gym was nice. I am giving 4 stars due to the gym not opening until 0630 and not being able to use it much in the afternoon. Of note: there is some construction going on around the hotel which can get rather noisy for those who are vacationers sleeping in. At one point I listened to a jackhammer for two hours in the late afternoon (never in the AM) and only once. Not in their control but still a distraction.
"Excellent Stay! Thank you Karen and Juliano!!"
I recently had a wonderful stay at the Sheraton Montevideo Hotel. Everything about the hotel is great - the location, the rooms, and the customer service. The entire staff went above and beyond to make my stay memorable. I would especially like to recognize Juliano from the concierge desk and Karen from the Club Lounge. It was my first time in Montevideo and Juliano helped me book tours and patiently answered all my questions about Montevideo. I would not have enjoyed Montevideo as much if it wasn’t for him. Karen at the Club Lounge always greeted me with the biggest smile and remembered my food and drink preferences from the first day of my stay. Her charisma is unmatched and truly makes you feel welcomed! The hotel is also connected to a huge shopping mall (with a grocery store) and a short cab ride from the main attractions. I can't wait to return to Montevideo and have another enjoyable stay at the Sheraton!
"Excellent staff, location, product "
A recent business trip found me an extra week stay during hurricane Irma. The staff at the Punta Carretas Sheraton are the warmest and friendliest anywhere. They make you want to come back. They were very compassionate to our dilemma of not being able to return home until the danger had passed. Thank you staff! Breakfast is always a welcome treat. Buffet style lends much to choose from. Healthy Mediterranean style salads, to order eggs, fresh breads, fruits and juices, Canadian bacon and so much more. I also discovered wonderfully prepared delicious ceviche, thin crust homemade pizza, hamburgers etc. quite the eclectic menu for the world traveler. Keep up the excellent attitudes and service. Gracias.
"Good Hotel Visit"
Great hotel and in excellent location. Hotel is attached to a shopping mall and very close to many food locations. The only point of concern was the construction in the area, but its only temporary and a sign of growth. The hotel offers a great breakfast buffet and a fantastic fitness center and spa.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM