Location
Sheraton New York Times Square Hotel is located in Midtown Manhattan, just steps from Times Square, Broadway theaters, Rockefeller Center, and Fifth Avenue shopping, with easy access via subway to Central Park, the Empire State Building, and other city highlights. LaGuardia Airport (LGA) is about 9 miles, John F. Kennedy Airport (JFK) about 18 miles, and Newark Liberty Airport (EWR) roughly 16 miles from the hotel.
Amenities
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- Multilingual staff
- Honeymoon
- Fire safety compliant
Parking Facilities
- Private parking
- Valet parking (surcharge)
- Self parking (surcharge)
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Luggage storage
- Ticket counter
- Tour organisation
- Tourist information
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
- Shoeshine
General amenities
- Gift Shop
- Air conditioning
- Disabled access
- Elevator
- Fireplace
- Safety deposit box
- Shops in hotel
Wellness facilities
- 24-hour fitness facilities
- Fitness centre
- Non-smoking rooms
House Rules
- 100% non-smoking hotel
- Children welcome
- Small pets allowed
Dining
- Vegan menu options available
- Restaurant
- Breakfast
- Buffet breakfast
- Bar
- Snack Bar
- Cafe / Bar
- Room service
- Coffee shop or cafe
- Vegetarian dishes
- Wine cellar
Transport Services
- Airport transfer
- Car hire
- Car with driver
Business facilities
- Banquet hall
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Heated guest rooms
- Wakeup service
Entertainment & Leisure
- Excursions
- Library
Conditions
About this property
Reviews
- Prestigia Reviews (9)
- Tripadvisor Reviews (12373)
Still bad after 15 years
this was our go to hotel for a number of years until about 15 years ago when we realized that everything about the hotel was declining, especially the quality of the service. We stopped using the hote...
show more
Fantastic Stay
This hotel was clean, nice rooms, comfortable beds. The staff were friendly and helpful. There are restaurants in this hotel. One restaurant has a delicious breakfast buffet. This hotel is in walking ...
show more
Location: 5/5 | Service & Experience: 1/5
Let me start with the one positive — the location is genuinely great. Being in the heart of Times Square makes getting around New York convenient and easy. That's unfortunately where the good ends. ...
show more
Never again!
The location is good and the bed comfortable but these were the only positives. The reception staff weren't impolite but uncaring, uninformative and impersonal. In spite of 3 enquiries over 3 days, ...
show more