Sheraton Pentagon City Hotel is one mile to Arlington National Cemetery. Many attractions including the White House, Lincoln Memorial and the National Museum of Natural History are within a 10-minute drive of the hotel.
We enjoyed staying at the Sheraton. The staff was very friendly particularly the shuttle drivers. The only complaint is the breakfast was not very good. The waitress was good but the quality of the food was poor.Comment of V. Charlotte , United States the 2016-07-21
"Great experience start to finish"
The staff ant the hotel and restaurant were all wonderful. We had especially excellent service from Kenyatta who checked us in at the front desk. He loved the buffet breakfast included in the room fee. The view was outstanding. The bed was very comfortable.
"Convenient and relatively clean."
This hotel was very centrally located to where we needed to be and we are Starwoods guest members which is why we stayed here. We enjoyed the view from the club lounge and the staff were nice. The cons were out towels smelled very heavily of cigarettes, we asked for new towels repeatedly and never got them until the next day when we saw the housekeepers and asked to grab our own. They house keeping staff smelled of smoke so we are guessing they take smoke breaks then fold laundry. The hallways were not picked up of guest linens or food plates. The smoke alarms went off causing the entire building to be vacated. Unfortunately someone was tampering int he other building. We were grateful the staff was accommodating and did the best they could. The staff did seem unsure and relatively unconfident. Perhaps more drills might be helpful. The front desk staff was very kind.
"Great value for the money"
This was my first visit and stay in the Washington DC area and chose this hotel for the location. My room had an awesome view of the Pentagon and a short drive over to the White House. The room was dated and needed to be remodeled but everything was clean. Breaks at the restaurant was ok, nothing special, buffet about $17 per person and the best part about it was made to order omelette. Parking was good under the hotel. It's an overall good value.
"Awesome Hotel! Great for DC visit"
I stayed at this Sheraton on 4/21/17. Staff was really terrific, everyone welcoming. I would like to especially mention Rachel at the front desk. It felt like she was my own concierge! The room was great with an amazing view of DC. We used the convenient shuttle to get to the Metro. A few stops and we were in DC. Arlington National Cemetery is right next door and it was an easy visit to the Pentagon 9/11 Memorial. I would definitely stay again!
We stayed here for 4 nights. The hotel staff is efficient and helpful. The rooms are clean and quiet. Breakfast is a nice buffet with a good assortment of food. The location is not very easy to find, but the hotel is near everything. An hourly shuttle takes you to the metro. Parking is extra. It is a good value as far as hotels go in the DC area.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM