"Nice stay in a cosy and very functional hotel"
We stayed 7 day in this hotel at the end of January 2018. The hotel in good location in the high class area of central Saigon. All the hotel facilities are nice looking and the cosy atmosphere is good. The lobby is spacious a well designed and this is the case also with the reception area and the lobby bar. The room are big enough there is enough space for all personal things. The room functions are centered on one master panel on the table beside the bed. The view from our room (12. floor) was good overlooking Saigon. The bathroom is good and very well equipped. The is a bathtub and standing shower shower cubicle with a wonderful shower. The hotel has pool, gym and spa on 5. floor. Quite a surprise was the the gym has a proper good Finnish sauna! The pool is big enough for swimming and there is service for food and drinks at the pool. The Spa was also very good and I really enjoyed full body oil massage. There is also nice skybar on 23. floor with very good view. The hotel personal is all very high quality and they are all very nice, active and ready to serve. The hotel breakfast is also high quality and the spectrum of courses is very wide. They have especially good tasting vanilla coffee! The hotel and its staff easily meets the criteria for five star hotel. There were two minor details the could be better. The sound insulation of the window could have been better. The were some city noise during night and we did not like the wall-to-wall carpet in the room. We were very pleased with our stay and we can warmly recommend this hotel.
We were a group of 12 friends who stayed at this hotel. I cannot say enough good things about this hotel. The location is excellent- walking distance to the restaurants and shops. The staff are all nice, friendly and accommodating. The room was large and comfy. But the buffet spread at breakfast was the best! I especially LOVED the juice bar where we could just have the barista do any cocktail we wanted - beets, pineapple, banana...Whatever you want, they can do for you. And everything is FRESH with no sugar added. I loved it!
"Top notch location and overall experience"
The central location of this property in District 1 is fantastic. The city's major points of interest are within a stone's throw away. There are plenty of nice food spots and shopping establishments around as well. The breakfast buffet at the property's Saigon Cafe offered quite a satisfying spread of local and international cuisine. And the roof top bar on the 23rd floor offered a breathtaking view of the HCMC skyline. As a SPG enthusiast, this place definitely ranks high among the SPG properties I've had the chance to experience worldwide.
"Sheraton with Multiple Lounges and Restaurants"
I found the location convenient and the hotel of good quality. The staff were what you would expect from a Sheraton with nice bars and lounges. The travel helper (although extremely friendly and tried to be helpful) needs some work as for some reason they were unable to find a flight that was easily bookable on a third-party site. I assume if they don’t get commission they aren’t going to book it for you. Hotel concierge helped with dinner reservations with issue and had there been any issues otherwise it seemed they had staff ready to help. Breakfast was abundant as are most in SE Asia. The staff member at the juice bar seemed to really love his job and put together some interesting concoctions. I found it interesting there is a casino connected to the hotel but has no affiliation with the hotel. The lounge and bar upstairs provides a great view with a DJ, but it did seem a little slow. No worries of course if you are looking to have a drink and relax.
"Really Quite Good"
The Thai wife and I had a short stay here recently. Check-in was quick and we were soon in an upgraded room/mini-suite (I'm SPG Platinum) and on a high floor as per my preferences. The view was great. Although the hotel was built some time ago it is a solid and well maintained property inside and out. Everything worked and was clean. The wifi was strong and stable. The highlight of our visit though was the Club Lounge. It is multi-level, large and quite frankly, almost jaw dropping impressive. The service provided by the staff is equally impressive as is the range, quantity and quality of almost all of the evening and breakfast food. I say almost, my only quibble was the bacon (tasteless and barely salty) and chicken and pork (or beef) breakfast sausages (not of a quality I'd expect to see in a five star hotel). If you can ignore those items, you are in for a great stay at this hotel. The pool and gym are on the same level as the Club Lounge and are equally impressive.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM