"Location and Price Spot On!"
The location of the Sheraton Saigon Hotel and Towers is spot on as was the price for my room located on the 28th floor. Checked into the hotel and we were rushed up to the Sheraton Club floor where they checked us in for one night. The Sheraton Club is an awesome way to go lots of free food around tea time, drinks, and breakfast which is far better than downstairs in the case of this hotel. The atmosphere in the Sheraton Club was light, modern, cheery, and clean. Great service. We arrived when tea time was almost over and they made sandwhichs for us and even called us in our room to come get them. Very nice people at this hotel. Our room was huge especially the ceiling height, kind of odd but nice. Great view of Ho Chi Minh City too. Large bathroom with all the standard Sheraton amenities. In general this hotel met our needs on our tour through Asia. Have fun!
I had stayed one night on 19th Nov. The Club Deluxe room I stayed had check in on 5th Floor and could use Club Lounge during the stay. The lounge decorated with warm light and modern architecture. You can also try the food such as sashimi, bread, pho, desserts (from 5pm to 8pm) and beverages with champagne, wine or soft drinks whenever you like. The F&B here served very good and the staff also friendly. About the twin room on 20th floor I slept, the room had all the facilities and amenities needed. Everything is good except the toilet had problem when you wipe water. You must keep at least 10 sec to wait for the water, and one time that I had to wipe many time to wait for the water go down. I think hotel should consider to fix this thing.
"Perfect location to explore HCMC"
Location-wise, right in the middle of everything i want. Halal restaurants, mosque, shopping malls and cafe are all in walking distance. Opera house - 2 minutes, luxury brands/saigon centre/saigon square - 7 minutes. Ben Tanh market - 15 minutes. Check-in was smooth. Thank you to mr minato kojima (japanese staff). Very helpful to accomodate my requests. Room was clean and spacious. Gym and pool are in great condition. Special mention to that guy (forgot to write down his name) who is managing the gym and guests awesomely. Always cleaning up the equipment with a warm smile. Food and restaurant - presentable and cozy and great selection of foods and beverages. Tq mr hodgetts and the rest of the team. I had great time there! Will be back in January 2018
"Iconic hotel in Saigon"
I would like special thanks to GM Mr.Hodgetts for leaving me a welcome letter, I rarely receive this in Vietnam properties, thought it can be part of the standard procedure, I always feel grateful for hotels that still willing to do this for members. Sheraton Saigon in prime location is one of the more iconic and popular international hotel in HCMC, so it can be busy in the public area. The staff is always smile and friendly, pool is better than Renaissance or LM, Some complaint the hotel decoration is dated but I actually found it to be interesting, it's more like French style so it's not the usual kind of business sheraton you find in most cities. The executive suite is very big and having nice view of financial tower, but the layout can be weird, as very large and empty living room and tiny bathroom. Overall is a good quality stay, too bad they stop serving free breakfast in Saigon cafe for Plats.
Feel good ambience. Friendly staff. Very good service. Neat rooms and especially the river view studio is spacious to live-in and a good view. Being in the central part of HCM it has nice connectivity to all the places, restaurants and services.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM