"Average at best"
A typical corporate hotel that aspires to be average and more than meets the challenge. Outrageously overpriced bar and the buffet food is nothing more than very average. Ok there was a storm when we we here but ignore the hotels claim of breathtaking Caribbean sea views it's nothing special. Room 304 was small and air conditioning noisy. View was lousy
"Excellent service during hurricane Maria"
Our unexpected stay due to hurricane was made enjoyable. Easy to upgrade to Club level on arrival. Staff very helpful. The Junior Suite with sea views was very comfortable.The restaurant had a good selection of buffet.
"The check in and Check out Struggle was real, everything else was great!!"
The check in and check out was insanely long, no urgency and some of the employees seemed clueless. everything else from the quality of the room to the service at the restaurant and the room service was great.
"Overall good experience"
Nice property and courteous staff. Had a little problem at the restaurant, but it was very quickly addressed and resolved with highest efficiency. Clean amenities and very good location!! Will stay there again.
"Service Was Tops!"
Our short stay at the Sheraton was quite enjoyable. We chose to upgrade to Club Level when we checked in and enjoyed the extra amenities that provides. We were treated royally by the staff and when we had a problem with the air conditioning in our room they promptly and cheerfully moved us to another room. They were courteous and helpful at all times.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM