"Hospitality to the 10th power!!!!"
Ramon, Wendy,noél, rudi,Andrés, Pablo,josé, Rosanna, onalisa, John, stelling, ,yesica,Benjamin, graciela, olianatt were all fabulous! I was born here in Santo Domingo and I visit here often, I loved this place!!! i stayed here, breakfast and Happy Hour at the club upstairs was great !!! Good food, relaxed atmosphere among visitors ! That says a lot about the care and attention they give you! World class from a girl from the Dominican Republic!
"Excellent service one of the best hotels in the area"
We stayed at this hotel and it was a great experience. They are top of the line in reference to service. Special thanks for Sonia Vargas at reservations, great human being, Laudy at front desk was that delicate touch with a beautiful smile, Henry Herrera and Felix were superb dealing with our luggage, Room service was good. The crew makes the hotel more than a five star hotel. I would love to come back again. Hotel is beautiful, clean and neat. Thanks Genaro
"Excellent service "
I stay at this hotel because i am aircrew and this is where we layover. This is always a nice place to relax with good service. We come here often so we know the hotel personel knows us. But i would like to dat a big THANK YOU to Argenis from the restaurant downstairs. He is always smiling, in a good mood, funny and respectful at the same time. The perfect service you will get from him. Argenis restaurant casabe you are well appreciated!
People from restaurant, particularly in Breakfast time, were very kind and professional ( Rosanna / Estelin / Rudy ). Good food, good room, good gym, nice and pleasure place to stay. There were 2 nice nights there.
"Best hotel in Santo Domingo and latín america."
This hotel is one of the few times I have felt this way, and traveled to many well known hotels, ritz carlton, st regis, JW Marriot and at no point did I feel like leaving a comment on trip advisor. In this hotel if I was inspired to do so, the warmth and tranquility that you breathe in this hotel is breathtaking, all very helpful and willing to make you feel special. From my arrival which was very difficult (my flight was delayed) I attended at the reception a young man his name is Fausto who took care of me in a very professional and friendly manner, I took a smile after the horrible trip I had, he gave me a room with sea view on the 9th floor very beautiful. Something that i noticed is the lobby is huge and very impressive, have areas where you can work, drink coffe, talk about bussiness and much more. After this I ordered food to the room which was very exquisite. I had the opportunity to go to the gym early at 5am this is well equipped for the need we have frequent travelers. In the restaurant has a very varied buffet breakfast, one of the most complete that you could see in hotel of this category, I congratulate you. For the last i have take a partner to a bussiness dinner and i didnt know where to goo and the manager of the reception Jonathan gave me a special restaurant that was in a cave that was something perfect, my partner was speechlees. Sheraton Santo Domingo thank you for your excellent service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM