High attention to clients,professionals,friendly attitude,always willing to help when you need!Starting from Valet,reception,restaurants,room service! Great experience and it's always my first choice when I go to the capital. Special thanks to the F&B manager Mr Franklin Araque,Carmen,Pablo,Andres...Almost everybody 👍🏻👍🏻👍🏻
"Edily was an ANGEL!!!"
The trip got off to a rocky start. The evening staff, especially Mario, could stand to benefit from more customer service training. However, the next morning we were sent an angel....Edily. She was super sweet and gracious to my entire party. From our first interaction to our last request, she delivered service with a smile. She even took the liberty of making recommendations for us.
Nice hotel. Room is big and clean. NIce view of the sea. Great breakfast. The swimming pool was really nice. Staff very attentive and friendly. Special thanks to Félix who was very helpful. Just only thing, wifi in the room is not for free, the rest was fine. Nice place in nice city. Recommended
"Extremely Friendly Felt like Family "
During our stay we were treated as part of their family. We were spoiled by the Sheraton Club employees Ana, Nelson, Sarah and Carlos. Their devotion to our total enjoyment was beyond courteous!!! I will definitely give them 5 *****!!!
"Every time better"
Nice view from every room Nesspreso frree Staff very well trained Excellent brekfast Best hotel swiming pool in Santo Domingo Fast check in and checkout Confortable lobby with free WiFi and copies Giant car parkplace
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM