SHERATON SAO PAULO WTC HOTEL

This is not the first time I stay at this hotel and the experience has been good everytime. Although the menu for breakfast is not one of the best, it is enough to start a working day. The staff is very kind and rooms are very clean and comfortable. good location too.

I stayed in the executive floor (15th) and got a very nice room. It was payed by my company, so I don't know the price. There was a mini bar in the room, but no coffee maker or a kettle (hence the 4 stars rating).

I stayed here for a conference in the adjoining World Trade Center. The reception staff were friendly and accommodating. The room was large, nice, and clean, with a good view and a comfortable bed. The daily room cleaning service was impeccable - one day I had a DND sign on the door in the morning, and they called me in the evening to ask whether I would like room cleaning.

While the staff was nice, the property is very outdated and has an inadequate hotel gym (1 of 4 treadmills not working at all, and limited functionality for 2 of the remaining 3). There are much better options nearby.

What a great hotel! Every part of their service area was professional, friendly, courteous and oh so helpful. Thank you, Sheraton WTC SP for making our stay so comfortable and welcome. This was one of very few times where I did not miss my bed and pillows at home. Rooms were made up promptly and without any reason for complaint. Beds and room are clean and tidy, nobody touched my electronic stuff that I left charging in the room. I rarely never leave anything personal out but here, I felt I was amongst very good, honest people. From the start, when we checked in, reception was gracious, professional and forthcoming with any information we requested. There are taxis outside as well as hotel shuttle service to 2 different shopping malls - one is Morumbi, I don't know the other since I did not go there. Morumbi is opposite central Marketplace so you can go shop there as well. I found Morumbi similar to Australian Westfield shopping centres and a tad higher priced for their goods. When you book the Sheraton WTC at Sao Paulo, I suggest you pay that little extra for their breakfast because I can tell you, they fed us heaps with their buffet. Serving staff, again, were friendly, courteous and quick to come to your side even before you lift your hand to beckon them. The only problem we had was we knew 0 Portuguese. It was wonderful to find front office staff could speak fluently, but the smiles and friendliness of the other staff more than made of for our inability to communicate. All restaurants attached to the hotel serve yummy food. No time to eat but so tired after a whole day out' Well, just drop by at the restaurant on your way in and order your food and it will be delivered to your room. Still hot and delicious! Beautiful hallways, the WTC convention center is attached via hallways, corridors and lifts so if you are staying at the Sheraton to attend a conference or competition, dont worry about having to go out. There are multiple ways through to the WTC. Past the lobby and then around and down the escalator from the hotel restaurant is a rather large food court. Browse at leisure and try the various cuisines available, even McDonald's is there. I love Brazilian coffee - so thick, rich and aromatic. Several cafes at the food court and the hotel restaurant offer great coffee. Just take time to rest and have a cuppa. Oh there is this great water feature - glassed ceiling with water running down it and you hear the soothing sound of water as you walk across from the Sheraton, past the shopping arcade and across to the WTC. The WTC has a shuttle service to the airport which runs every two hours on the even hour. Check with Sheraton reception and they will have info to provide. What a fantastic stay. I am sad to leave SP without further exploring it. Only because Sheraton WTC SP made such a difference in our stay.