Amenities
Room services & amenities
- Family rooms
House Rules
- 100% non-smoking hotel
- Pets not allowed
Parking Facilities
- Private parking
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- ATM/cash machine on site
- Express Check-in / Check-out
- Luggage storage
- Ticket counter
- Tourist information
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
- Shoeshine
Transport Services
- Airport transfer
- Car hire
General amenities
- Air conditioning
- Designated smoking area
- Disabled access
- Elevator
Wellness facilities
- Spa
- Massage
- Indoor pool
- Sauna
- Fitness centre
- Beauty salon
- Non-smoking rooms
Dining
- Restaurant
- Breakfast
- Bar
- Snack Bar
- Room service
- Special Diet Menu
General services
- Wi-Fi
- Multilingual staff
- Honeymoon
- VIP Facilities
- Daily newspaper
Business facilities
- Business centre
- Fax/photocopying
- Meeting/Banquet Facilities
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Diners Club, Japan Credit Bureau (JCB)
Reviews
- Tripadvisor Reviews (985)
H
Aug 2023
Horrible hotel, never come back
Due to an event of the city, a lot of policemen & bodyguards block the main antrance of the lobby. Without any explaination of the hotel, they are very rude & asked everyone 'what are you doing?'. We ...
show more
9
Chattanooga, Tennessee Jul 2023
Amazing service
We first planned to stay three nights and then changed to another hotel, but at the end we stayed 16 nights, especially because of the great service. The hotel is close to bund and pudong, but with ve...
show more
C
Hong Kong May 2023
Staffs are not helpful and really not a service standard of Sheraton hotel
Front desk and concierge’s staffs are not helpful at all. After check in, My room card had issue and not able to go upstair. When seek for assistance from front desk staffs, their reaction were not p...
show more
Unfriendly and unwelcoming staff
I was very disappointed by the front desk staff as soon as we first got into that hotel. At that point I had already been in 5 stars hotels in Guangzhou, and Taiyuan and received amazing welcomes that...
show more