Amenities
Dining
- Special Diet Menu
- Snack Bar
- Breakfast
- Bar
- Restaurant
- Room service
Cleaning Services
- Shoeshine
- Ironing service
- Dry cleaning
- Laundry facilities
Business facilities
- Fax/photocopying
- Business centre
- Meeting/Banquet Facilities
General amenities
- Designated smoking area
- Air conditioning
- Elevator
- Disabled access
Room services & amenities
- Family rooms
Wellness facilities
- Indoor pool
- Massage
- Spa
- Fitness centre
- Sauna
- Beauty salon
- Non-smoking rooms
House Rules
- Pets not allowed
- 100% non-smoking hotel
General services
- Wi-Fi
- Honeymoon
- VIP Facilities
- Daily newspaper
- Multilingual staff
Parking Facilities
- Private parking
Reception services
- Concierge
- ATM/cash machine on site
- Luggage storage
- Ticket counter
- Tourist information
- Currency exchange
- Express Check-in / Check-out
- 24-hour front desk
Transport Services
- Airport transfer
- Car hire
Conditions
Reviews
- Tripadvisor Reviews (985)
Horrible hotel, never come back
Due to an event of the city, a lot of policemen & bodyguards block the main antrance of the lobby. Without any explaination of the hotel, they are very rude & asked everyone 'what are you doing?'. We ...
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Amazing service
We first planned to stay three nights and then changed to another hotel, but at the end we stayed 16 nights, especially because of the great service. The hotel is close to bund and pudong, but with ve...
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Staffs are not helpful and really not a service standard of Sheraton hotel
Front desk and concierge’s staffs are not helpful at all. After check in, My room card had issue and not able to go upstair. When seek for assistance from front desk staffs, their reaction were not p...
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Very well-maintained
Still one of the best maintained properties in the Marriott chain of Shanghai. The club lounge is full functioning now marked by its personal hospitality tradition. Special thanks to Vivien and Nancy ...
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Unfriendly and unwelcoming staff
I was very disappointed by the front desk staff as soon as we first got into that hotel. At that point I had already been in 5 stars hotels in Guangzhou, and Taiyuan and received amazing welcomes that...
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