of TripAdvisor Travelers recommend this hotel
"Amazing hotel experience"
I had a wonderful time staying at Shutters. Friendly staff, beautiful facilities, amazing location. The rooms were a little noisy as mine overlooked a side street (partial ocean view) but it was still a great experience. The bed was comfortable and the concierge was extremely helpful.
"Excellent Beach Location"
The Staff is real nice. The location can't get better than this, right on the SAND!! Food is not really all that. Breakfast was the most expensive we've ever had, more expensive than our dinner the night before. But, nice stay overall.
"Price Gouge on room rates"
Just tried booking a room for two adults and out children 13 and 15. On the site there were rooms available that were 400 sq feet with two doubles. That is ample room for four people. Hotel policy is only three people to a room or under the age of 12 you can have four. Wanted to book us into a suite (of course) at DOUBLE the already high price of $600 per night! We have stayed at hotels around the world -Ritz, Four Seasons, etc., and have never had this problem. Will NEVER stay at Shutters.
"Check in was terrible"
Payed for a suite suit wasn't ready they put me in a smaller room And then they wanted to charge me for a rollaway bed The breakfast restaurant was terrible The waiting the table the service was terrible The table we sat at was outside the costume next to us had a dog as we are eating our breakfast the dog was licking their balls and butt Very bad accommodations
"Shutters on The Beach"
Overall good experience, staff professional and courteous Beds extremely comfortable Lovely view from bedroom Pool area was very crowded and service slow around the pool area Bathroom and public areas need some love and attention
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM