of TripAdvisor Travelers recommend this hotel
This is a wonderful hotel with great service, rooms and fabulous beach access. Our welcome at reception was first rate as was the member of staff who took us to the room, very professional. We loved both restaurants particularly Pico and the pool was very relaxing with some lovely views of the sea and beach. Our room had a view of the sea and was perfectly fitted out including a multicoloured strobe lit jacuzzi! Coffee and ice cream sundaes on the hotel balcony were a particular treat as were the views of the sunset and nearby pier with an array of fairgrounds lights. We used the hotel bikes to see the various different beaches as the flat cycling paths made this both easy and enjoyable. An excellent place to stay with a real welcoming feeling and a deserved reputation locally for excellent service.
I purchased a king with an ocean view— this is a white water view over a huge expanse of sand and several walkways! Besides being beautiful, there is always something going on! We also have a view of the Santa Monica pier! In addition to the impressive location, the service is completely top notch! This is the very rare kind of hotel where the room is so nice that you do not want to leave! Very memorable!
"Go for ambience, not food."
Coast Room restaurant at Shutters. Pleasant beach level location. Comfortable and bright interior. Nice Happy Hour selections. But apparently only at the the bar which is not capacious. Good tho not terrific calamari. Thin slice of fish of the day , whose exotic name escapes me, lacked flavor. Accompanied by basically uncooked and uneatable broccoli rabe. Fortunately, dinner companion and conversation made the meal tolerable.
We had our rehearsal dinner and wedding at Shutters. Bruce & Alessandra were incredible to work with along with the whole Shutters staff. They were quick to respond to any questions we had or changes we wanted to make. I highly recommend Shutters for not only a weekend stay, but also big events like a wedding.
"Exceptional service, lovely view"
We found service across the board to be exceptional and charming. We had full ocean view on 7th floor with two balconies and adored it. Frankly we were very happy just sitting on our balcony watching all the beach activity, pier and sea views ..a lovely escape from the LA bustle. Very attractive beach house decor throughout and all very comfortable. Only criticism was outside noise. Sitting on the balcony, the noise of aircons, delivery vans, etc was really intrusive.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM