SILKEN PUERTA MADRID
5, Juan Rizi, 28027, Madrid, Spain - San Blas
703 reviews
Description
Hotel Features:Silken Puerta Madrid features a restaurant and a bar/lounge. Room service is available during limited hours. The hotel serves Buffet breakfasts (surcharges apply). This 4-star property has a business center and offers small meeting rooms. Complimentary wireless Internet access is available in public areas. This Madrid property has event space consisting of banquet facilities and conference/meeting rooms. Guest parking is available for a surcharge. Additional property amenities include laundry facilities. Guestrooms: Guestrooms are all accessible via exterior corridors. Guestrooms share bathrooms; amenities include phones, bidets, and makeup/shaving mirrors. Internet access (surcharge) is provided. In addition to in-room safes, guestrooms offer direct-dial phones. Televisions have satellite channels and pay movies. Air-conditioned rooms also include minibars, welcome amenities, and trouser presses. Guests may request irons/ironing boards and wake-up calls. Rollaway beds are available on request.
Location
Silken Puerta Madrid is located in Madrid, close to Madrid Congress Centre, Santiago Bernabeu Stadium, and Las Ventas. Other points of interest near this hotel include Estadio de la Comunidad and Torre Espana.
- General services
- Ticket counter
- Complimentary tea & coffee
- Laundry facilities
- Reception
- Babysitting
- Airport transfer
- Car hire
- Computer hire
- Luggage storage
- Daily newspaper
- Wedding planner
- Room adapted to disabled people
- Wi-Fi
- General amenities
- Elevator
- Air conditioning
- Safety deposit box
- Disabled access
- Wellness facilities
- Fitness centre
- Dining
- Bar
- Restaurant
- Breakfast
- Business facilities
- Business centre
- Conference facilities
- Leisure amenities
- Golf course
Average rating of the Hotel
69%
of TripAdvisor Travelers recommend this hotel
This average is based on 703 reviews
Cleanliness
Sleep quality
Value
Service
Location
Rooms
Paulo D
,
July 17
"Good option"
Clean and spacious quite room. You can leave your car at underground parking for a reasonable price. Good breakfast. Easy access to downtown, good value for money. Friendly staff. I would recommend and book again.
Naveen K
,
July 17
"Great hotel, nice and helpful staff"
Stayed for a couple of nights on business. Rooms are clean and nicely decorated. Hotel is also well designed and staff are very helpful. A great stay and would recommend as a great place for a business stay
Wilg1001A
,
San Jose, CA
June 17
"2 Night in Madrids, Asian Tour."
The rooms were clean, we were only there for a couple nights. You do get a comb and toothbrush set, the showers are a bit slippery. One of our tour-mates slipped and fell on her hip. That ruined the whole trip for her, since we were on the bus a lot and walking a bunch. Rooms are modern and bathrooms looked nice. We had buffet breakfast, and that was really good. Continental breakfast, with all the fixings. Free wifi in the lobby, so every morning there were business people with their laptops and phones. There is a grocery store 3 blocks away, (La Plaza de Dia) there is an Asian Resturant, they only speak Mandarin. Matsuri Asiatico...
Helen L
,
June 17
"Restaurant manager had very bad attitude"
We went to the restaurant for breakfast and tried to find a clean table. Then we found one in a room while the other one is fully occupied and there was no clean table. The manager came to ask me the room number then asked me to go to the other room where I can not find a clean table. I did so because I knew that we were in group, but still I can't find a clean table. Thus I went to her again. Then she asked me to sit down at the dirty table. At this time I was really mad and told her that her attitude and servic is not acceptable. Then she just told me that she can't speak English. She was very arrogant and showed an extremely bad attitude. She is the worst restaurant manager that I have ever met. I can't believe why such a big hotel hired this kind of unqualified manager!
geoffreyt551
,
York, United Kingdom
June 17
"Hotel review"
Apart from the breakfast ( really poor) and location ( 20 mins walk to the metro) the rest of the hotel was excellent, friendly helpful staff, nice clean comfortable rooms. I would recommend this. Some nice resturants 5 mins away if you dont want to sample the hotel food
Booking conditions
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM
