Great few days, ferry very good staff friendly and helpful, cabins adequate, possibly food could have been a bit better. Hotel very nice we had everything we needed, views amazing we were on top floor with juliette balcony overlooking beach, breakfast faultless good variety. Staff very helpful, friendly and polite in reception and breakfast room, bar staff left a bit to be desired unfortunately. Beaches beautiful long stretches of golden sand, cleaned every morning. Magdalena park and palace really interesting would definitely recommend.
"Very good and far price!"
Perfect location, few steps to the beach. Good quality. Price is adequate to the standard room. Little bit old and old fashion, but still ok. I've been in season and out of season both was good. Gluten free breakfast and friendly staff. No hotel guest parking.
"A good offer"
The place is great. Just 50 meters from the beach. The rooms, clean,were a little bit cold. Bathroom was clean, a bit old. The air refreshment is poor inside. The tv offer is not fully true, not all the described channels are available. It is complemented in the bar. Service desk not specially kind, as the average of the rest kf the city. The lack of parking id a handicap, because it is an area were the parking availability is limited, more in high season.
We loved Santander as a city and this hotel was just fab! To get into Santander town centre is either a 20-minute walk or hop on a bus (very cheap), there are lots of local shops, and a really good Chinese restaurant locally, additionally you can walk across the street and be right on the beach! Beautiful hotel, rooms were very well furnished, and were of average size. The restaurant was very nice, and almost empty which was great (we were only there for breakfast), very modern but nice food, some Spanish style some just traditional European. Overall lovely hotel in a beautiful town.
"Hotel wonderful - unsure about the cafe & restaurant- inexperienced/ unknowledgeable staff"
We had a room looking out over the bay & beach and it was beautiful. Perfect end to have 3 nights here before going home. Poor experiences at reception (gave us wrong info), the cafe and the main restaurant. All staff seemed very lacking in knowledge of the hotel or area. (Great housekeeping staff) Hotel position was superb.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM