SINA THE GRAY

The Gray is the perfect address in Milan ... Within a stone's throw from the most happening places, luxury branded stores and great restaurants ... Plus all the most important sights of historic Milan

Fantastic central location. Friendly team. Lovely large clean room. Good breakfast with gluten free options and soya milk The staff were extremely accommodating when another of our daughters joined us and we needed an extra bed for the night.

Nice hotel near the duomo and victor Emmanuel gallery. Excellent breakfast, everything was fresh. Room was very clean. Due to the architecture of the hotel windows are very small. Good decoration. We stayed only one night.

We stayed there only one night upon our arrival in Italy and it was terrific. We drove into the city and they had valet to take our car which was extremely helpful. The staff was very helpful in providing us maps and ideas on what to do since we only had one day in Milan. The location was prime - you are right in the middle of the city center and could walk to all of the important sites to see. Our room was spotless. It was small but that was ok because we were hardly in it except to sleep. We would stay there again!

I am staying at the Gray now. Arrived Sunday; no rooms because the computer was 'frozen'; came back after 2 hour lunch so we could wait another 10 mins for the keys to be programmed. Internet is at dial up speed (or none). Moved room once because of failed air conditioning (room steady at 26 degrees); came back just before midnight to another room stuck at 24 degrees. No turn down. No staff (maybe 3). Guys this is 600 euros in Milan in 2017. I think it's game over. Looking for a room at the mandarin for our second night. Thanks for ruining our day.