SOFITEL LEGEND THE GRAND AMSTERDAM

I have to say that it is a great hotel. The service impeccable and the breakfast delicious. The building in an excellent location, near to the center, but not in a noisy location. The room was my only complaint... Although luxurious, it was making you feel that it was small. Canal view was nice, but you were actually looking on a small canal. Generally, I expected rooms to be more spacious .. In total, the rooms are overpriced. In this hotel you pay location and hotel quality, not rooms...

Central location, close to all popular attractions- but step through the doors and you are in your own little world. Room was amazing - was here for a work meeting and clearly lucked out, with shower and bath, and TV over the bath. Plus Hermes shampoo etc... lovely! Lovely courtyard, and nice touch the meeting rooms being in a neighbouring (equally lovely) building.

I have stayed in Sofitel hotels around the world over the last few months and was really looking forward to the stay in Amsterdam. The hotel is beautiful and the reception/public areas are every nice. The problem was noise. Our bedroom was located above the loading bay on a side street (Sint Agnietenstraat). On Saturday morning at 530am we were woken up by a truck pulling up and then by 2 hours of unloading. The noise was incredible. We asked at the front desk whether the same thing would happen the next morning and were assured that they would look into it and get back to us but there was no follow up. At 530am on Sunday morning the same thing happened. Being tired and jet lagged and looking forward to sleeping in on the weekend of an anniversary trip this noise ruined the holiday. I'm also sad to say that the bar service was haphazard and the lunch in the Bistro was very underwhelming. The vegetarian curry was inedible -- a watery, flavourless mess -- and the fish and chips soggy and unremarkable in every way. It is very hard to believe that the food we ate came from the same kitchen as a Michelin star restaurant. Moreover the ambience was ruined while someone ran a vacuum cleaner for 30 minutes through the bar and restaurant area. A few other minor complaints -- the shower flooded the bathroom floor every time no matter what precautions we took and the gym/change room areas were very small and not well serviced/maintained. We so wanted to love this hotel, as we do the Sofitel St James in London, but the experience was very disappointing. Management should be upfront about the potential for noise in some rooms and should at least be responsive to concerns raised.

My husband & I stayed for 4 nights in this hotel while vacationing in Amsterdam. The hotel is beautiful and everyone we encountered was friendly and accommodating. It is centrally located in this very walkable city. I highly recommend this hotel.

Beautiful five-star hotel great location it is near the red light district vibrant lively lots of restaurants pastry shops. Great customer service . We had to cut our trip short by two days due to hurricane Irma. We had a no cancellation rate but they graciously comped our two nights would definitely stay at this hotel chain again