SOFITEL LEGEND THE GRAND AMSTERDAM

I have never stayed at a hotel with friendlier staff, who were more eager to help. Especially the concierge staff - they were very patient, always with good advise. Very beautiful facility in walking distance from many destinations in central Amsterdam. We upgraded to have buffet/menu breakfast included, which was one of the best I can remember anywhere. Our bedroom had too many different lights - and light switches - to figure out, and my in-room coffee maker didn't seem to work right. But overall, because of the staff I give this place 5 stars without hesitation.

Our expected view of the canal was more a glimpse but as the staff had been so helpful in getting us into our suite really early I did not mind. The room was beautifully appointed and furnished. We found ourselves sleeping much longer than usual due to a combination of the peace and quiet of the hotel, the blackout curtains and the superbly comfortable bed. Service was exceptional from all staff members, particularly Paul, Thomas and Margeurite. Breakfast offers a wide selection. This is an historic hotel and its location is superb, as we could walk to most attractions. Amsterdam in summer is very crowded and busy but all this disappears as you turn off the street to the haven of the courtyard and the hotel buildings.

Love this hotel! Staff is TOP NOTCH - professional and warm. Our room was amazing- love the big tub with a t.v. to watch (although t.v. didn't work great- who cares, the tub was divine). Great service, delicious European breakfast. My one complaint is the (less formal) dining room has so-so food. The waiters and waitresses are GREAT - but the food was so-so..... Although they are kind and accommodate special requests which I appreciated (special dietary needs and they have a low calorie option menu).

We loved our large room with wonderfully comfortable bed with 100% cotton sheets and a nice canal view. The Front staff, bellmen, concierge, desk, at this hotel is wonderful and very well trained. The Restaurant staff needs a lot of work and training, there seemed to be no training or supervision at all when we were there, and it seemed the food was sent out of the kitchen without a chef checking it out. For example, three people at our table ordered the same dish and the inconsistency was remarkable but not in a good way. The location of this hotel is fantastic right in the heart of everything and so much fun walking or biking around any time of day or night. The pool and steam room were a nice treat during all our travels as well, it would have been even nicer had there been a spray bottle of eucalyptus in the steam room. Maybe next time. Hope to stay here again!

The location is close to everything. The service was excellent. Everyone was friendly and extremely helpful. The breakfast was great, full breakfast with a huge selection, they'll make anything you request. Our room was five stars, amazing. One of the best rooms we've ever stayed in, and we travel a lot. I would highly recommend this hotel. We also took the tour of the hotel and learned a lot about the history of the hotel.